Brand Certified
McDonald's
3.4(1120 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
12900 W Thunderbird Rd, El Mirage, AZ
85335, United States
Certified by McDonald's • Mar 01, 2026
(623) 523-0203
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryNot available
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,120 reviews
5 stars
408
4 stars
211
3 stars
184
2 stars
108
1 star
209
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to frustration.
Food Quality
Many reviews mentioned poor food quality, including cold, stale, or improperly prepared items.
Cleanliness
Several customers noted cleanliness issues, including flies and unsanitary conditions.
Customer Service
While some employees were praised for their friendliness, many reviews highlighted a lack of proper training and unfriendly attitudes.
Order Accuracy
Numerous complaints about missing items in orders, especially with mobile and delivery orders.
- ADAlex Diem2 days ago4.0Their machines tend to break down often. So getting a frappe or a shake will depend on whether it's working that day. I got a shamrock shake the other day and it wasn't dispensing the syrup correctly. Ended up with syrup on half the shake.
- ABAugie Linda BarajasFeb 24, 20263.0Toooo slow and always gets orders wrong. Our fries toooo salty
- ENEdward NigmaFeb 19, 20261.0Seven or eight people working, one order, nobody doing anything, or helping customers, or making orders... Unfort
- CCChristinaFeb 9, 20265.0It was in Walmart so it was crazy but alright
- TGTmone GoinsJan 9, 20265.0Shay is theee best employee always smiling and running around to ensure my order is right!
Frequently Asked Questions About McDonald's
What are the general operating hours for McDonald's at 12900 W Thunderbird Rd, El Mirage, AZ?
McDonald's in El Mirage is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
Drive-through is available every day from 5:00 AM to 11:00 PM.
What are the hours for delivery service from this McDonald's?
Delivery is available daily from 6:30 AM to 9:30 PM.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer WiFi and mobile ordering services?
Yes, the location offers WiFi, mobile ordering, mobile offers, gift cards, and McDelivery services.
Is this McDonald's location accessible for customers with disabilities?
Yes, this McDonald's features wheelchair accessible entrance, seating, and restrooms.
Which places nearby can I visit for banking services?
Nearby banking options include Academy Bank which offers ATM and financial services.
Where can I find hair salon services near McDonald's at 12900 W Thunderbird Rd?
You can visit SmartStyle for kids' hair salon and beauty services or Regis Corporation for beauty and barber salon services, both near the McDonald's location.
Are there any pharmacies or health-related services close to McDonald's?
Yes, Walmart Pharmacy and VetIQ Petcare (a veterinary health and diagnostic service) are nearby for your pharmacy and pet health needs.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website