Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 20 minutes.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about stale, cold, or poorly prepared items, while some customers enjoyed specific menu items like ice cream.
Customer Service
There were numerous complaints about rude or unprofessional staff, with some customers noting positive interactions, indicating a lack of consistency in service quality.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Overall Experience
While some customers enjoyed their visits and praised the ice cream, many expressed disappointment with the overall experience, citing poor service and food quality.
MB
Mario Ballejos
Jan 4, 2026
5.0
Got a Strawberry Sundae and a Chocolate Dipped Cone at the drive thru. Ice cream was very good. Large servings at a good price.
DR
Dustin Roe
Oct 7, 2025
1.0
Slowest service ever! I waited 45 mins never even got acknowledged so I left and went Sonic instead!! Very disappointed
LP
Lee Platt
Sep 24, 2025
5.0
Good old reliable DQ
SB
shotgun brick
Sep 4, 2025
1.0
Would never eat there jearmy is horrible to staff and rude to customers really poor customer service skills I'll go to McDonald's before I go back there again
Where is Dairy Queen Grill & Chill located in Eagar, AZ?
It is located at 367 N Main St, Eagar Plaza, Eagar, AZ 85925-9675, USA.
What are the operating hours of Dairy Queen Grill & Chill during weekdays?
From Monday to Thursday, Dairy Queen Grill & Chill is open from 10:00 AM to 9:00 PM. On Friday, it is open from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill offers drive-thru service as well as outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accommodating for kids?
Yes, the restaurant is family-friendly, good for kids, and provides booster seats to accommodate families with young children.
Can I order food online from Dairy Queen Grill & Chill in Eagar?
Yes, you can order food online for pickup at Dairy Queen Grill & Chill through their official ordering page.
Are there any apps or mobile deals available for Dairy Queen Grill & Chill?
Yes, by downloading the Dairy Queen app, you can access exclusive mobile deals and rewards.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill in Eagar?
Nearby places include Digging Danes Mining Company, Round Valley Public Library, The Little Pink House cafe, and Wildfire Espresso & Smoothie Bar, offering options for shopping, libraries, dining, and coffee.
Is there a library close to Dairy Queen Grill & Chill where I can relax or read?
Yes, the Round Valley Public Library is located close by, providing a great place to read or relax before or after your visit to Dairy Queen.
Where can I find coffee shops near Dairy Queen Grill & Chill in Eagar?
Nearby coffee shops include Wildfire Espresso & Smoothie Bar and Orona Enterprises and Wildfire Espresso, both great spots for coffee and smoothies near Dairy Queen.