Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times leading to frustration.
Food Quality
Many reviews highlighted issues with food quality, including stale items, incorrect orders, and unsatisfactory preparation.
Customer Service
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, particularly noting friendly staff and enjoyable ice cream.
Cleanliness Issues
Several reviews mentioned cleanliness concerns, including unsanitary conditions in the dining area and bathrooms.
DR
Dustin Roe
Oct 7, 2025
1.0
Slowest service ever! I waited 45 mins never even got acknowledged so I left and went Sonic instead!! Very disappointed
LP
Lee Platt
Sep 24, 2025
5.0
Good old reliable DQ
SB
shotgun brick
Sep 4, 2025
1.0
Would never eat there jearmy is horrible to staff and rude to customers really poor customer service skills I'll go to McDonald's before I go back there again
Where is Dairy Queen Grill & Chill located in Eagar, AZ?
It is located at 367 N Main St, Eagar Plaza, Eagar, AZ 85925-9675, USA.
What are the operating hours of Dairy Queen Grill & Chill during weekdays?
From Monday to Thursday, Dairy Queen Grill & Chill is open from 10:00 AM to 9:00 PM. On Friday, it is open from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill offers drive-thru service as well as outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accommodating for kids?
Yes, the restaurant is family-friendly, good for kids, and provides booster seats to accommodate families with young children.
Can I order food online from Dairy Queen Grill & Chill in Eagar?
Yes, you can order food online for pickup at Dairy Queen Grill & Chill through their official ordering page.
Are there any apps or mobile deals available for Dairy Queen Grill & Chill?
Yes, by downloading the Dairy Queen app, you can access exclusive mobile deals and rewards.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill in Eagar?
Nearby places include Digging Danes Mining Company, Round Valley Public Library, The Little Pink House cafe, and Wildfire Espresso & Smoothie Bar, offering options for shopping, libraries, dining, and coffee.
Is there a library close to Dairy Queen Grill & Chill where I can relax or read?
Yes, the Round Valley Public Library is located close by, providing a great place to read or relax before or after your visit to Dairy Queen.
Where can I find coffee shops near Dairy Queen Grill & Chill in Eagar?
Nearby coffee shops include Wildfire Espresso & Smoothie Bar and Orona Enterprises and Wildfire Espresso, both great spots for coffee and smoothies near Dairy Queen.