Sonic Drive-In

3.9
1196 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cottonwood, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1050 East State Route 89a for the ultimate SONIC experience!

Location

Sonic Drive-In
1050 East State Route 89a, Cottonwood, AZ
86326, United States

Hours

Reviews

3.9
1,196 reviews
5 stars
542
4 stars
300
3 stars
166
2 stars
72
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and mistakes with orders.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals while others complained about overcooked items and incorrect orders.

Speed of Service

Service speed is generally fast, but there are reports of delays and issues with order accuracy.

Pricing Issues

Customers expressed concerns about high prices and being charged for items that were not requested.
  • WP
    Wicket Puppet
    Jan 3, 2026
    1.0
    I ate there multiple times. I've always messed up my food. Everett CarHop that I dealt with was super rude. I used to like Sonic
  • CJ
    Crystal Johnson
    Dec 15, 2025
    1.0
    DELIVERY POST Okay first the ladies that are working here are super fantastic but the manager saying you can't have a drink carrier unless you have three drinks as ridiculous because how are we supposed to carry them up to the house with a bag of food and two drinks then let's recognize that the napkins, straws and spoon are not even in the bag.. poor CS skills. Nope I take that back one of the ladies that came out to give me the second order.. really. Im.going to try to be nice. Oh my Bless her heart Telling me that DD is my job and I need to supply a drink carrier. She said just like she has an apron. Ummmm the company supplies that for you. DD doesn't do such. Plus its SONICS CS responsibility to give THE CUSTOMER (no matter who they are) the equipment to supply the best service. I mean come on she can't really think what she said made any sense, can she??
  • NR
    Norene Ré
    Dec 12, 2025
    5.0
    Great burgers and shakes!! LOVE the Tots and the Sonic Blasts!! Food is made to order and service is fast!
  • MK
    Mars Komet
    Nov 29, 2025
    2.0
    I love sonics, but the biggest issue is keep running into is their sauces. I recently ordered some food and my sauces I got were 12 ranches, 2 buffalo ranch, 2 ketchup, and 2-3 jalapeño ranch. I got a total of 1 ranch and 3 ketchup. Nothing close to my original request of the sauces, this is not a one time accurance. It happens EVERYTIME I order or eat there.
  • BW
    Breanna Wright
    Nov 19, 2025
    5.0
    No matter how busy these guys get, they are quick. They also provide good customer service 100 percent of the time. 5⭐