Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
While many customers praised the friendly and upbeat service, there were several complaints about long wait times and order inaccuracies.
Drink Quality
Customers generally enjoyed the variety and taste of the drinks, although some reported issues with temperature and flavor consistency.
Customer Experience
Positive experiences were highlighted, especially for first-time visitors, but there were notable instances of poor service and communication that affected overall satisfaction.
Wait Times
Multiple reviews indicated frustration with long wait times, particularly during busy hours, which detracted from the overall experience.
Staff Friendliness
The staff was frequently described as friendly and helpful, contributing positively to the customer experience.
JH
Jim Van Hooser
Nov 10, 2025
5.0
Best mocha freeze ever
DM
David Macumber
Nov 4, 2025
5.0
Didn't try the food but the drinks were pretty damn good! The shakes are out of this world!
RM
R M
Oct 26, 2025
5.0
Young lady brunette glasses took our order this morning 10/26/2025 about 0800hrs. Great service no wait in fact we were the only ones there. We got a Sugrafree Pumpkin Ice Brew and of course my fav Sugarfree Iced Double Torture. Great service and unforgettable expirenece. 10 mins of great service.
SL
Sabrina L.
Oct 25, 2025
5.0
Service here is just amazing, today everyone was in costumes and it was the cutest thing ever. Freddy went over the top and was just perf! <3
BF
brenda flick
Oct 23, 2025
5.0
The golden Eagle Chai is my favorite. They also have selection of flavors for their iced tea. I have not tried any of their food.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the hours of operation for Dutch Bros Coffee in Cottonwood?
Dutch Bros Coffee in Cottonwood is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a variety of drinks including killer coffees, epic espresso drinks like mochas, lattes, breves, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades, with many customizable options and several sugar-free and caffeine-free flavors.
Does Dutch Bros Coffee have a rewards program or offer a free birthday drink?
Yes, by downloading the Dutch Bros app, customers can earn points on purchases and receive a free drink reward on their birthday.
Can I customize my drink order at Dutch Bros Coffee?
Yes, the Broistas are happy to customize any drink to your liking, including when ordering ahead via their app or website.
Does this Dutch Bros Coffee location offer delivery or curbside pickup?
This location offers curbside pickup but does not provide delivery service directly; however, third-party delivery services may be available.
What payment methods are accepted at Dutch Bros Coffee in Cottonwood?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Personal checks acceptance varies by location.
Are there any attractions or places to visit near Dutch Bros Coffee in Cottonwood?
Yes, nearby you can visit the Cottonwood Cinema for a movie or shop at The Mattress Center and Route 89A Shop for furniture and crafts before or after enjoying your Dutch Bros Coffee.
How can nearby locations like Safeway and Bashas' grocery stores benefit customers visiting Dutch Bros Coffee?
Customers can conveniently combine their coffee run with grocery shopping at nearby Safeway and Bashas', making errands efficient in the Cottonwood area.
What other services near Dutch Bros Coffee can customers explore, such as beauty or financial services?
Customers visiting Dutch Bros Coffee can also explore nearby beauty salons like AwakenInk Body Arts and AmaZinghair, as well as financial services at H&R Block and Chase Bank.
Where can I find the Dutch Bros app to order ahead or earn rewards?
The Dutch Bros app is available on the Apple App Store and Google Play Store for easy ordering and rewards rewards management.