Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.9
787 reviews
5 stars
359
4 stars
202
3 stars
96
2 stars
40
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; some enjoyed the ice cream and burgers, while others complained about cold food and incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived smaller portion sizes.
TH
Tom Himes
Feb 19, 2026
5.0
Great ice cream
LD
Luc D
Feb 16, 2026
5.0
Mmmm yummy dairy queen mmmmm
DN
Denise Nichols
Feb 10, 2026
5.0
The food was very good. Service was nice. They did a great job with our order. Good prices.
LM
Lorena Marquez
Feb 3, 2026
1.0
Today was my daughter’s birthday, and we had two of her friends with us. We went through the drive-thru, and when we reached the payment window, one of the girls suddenly got a nosebleed. I didn’t have any napkins or tissues in my car, so I knocked on the window to get the employee’s attention.
The employee deliberately turned her head away and ignored me. I knocked four times before she finally opened the window, only to say she was “with someone.” I explained that I understood, but there was a child in my car with a nosebleed and asked if she could please provide some napkins. She handed me three or four napkins with no empathy or concern.
I waited about ten minutes for my order, but due to the child’s nose still bleeding and needing proper care, I had no choice but to leave without receiving my food and take her home where I could handle the issue. I called to share my experience, but the gentleman who answered also seemed uninterested and unconcerned.
If this situation had occurred at my place of business, I would have made sure the customer had what they needed and offered assistance to the best of my ability—especially involving a child. This will be the last time I spend money at this establishment.
KA
Katrina Austin
Jan 16, 2026
3.0
Left my food in the window and everyone walked away
What are the opening hours of Dairy Queen Grill & Chill in Cottonwood, AZ?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 8:00 PM. It is closed on November 27, December 24, and December 25, 2025.
Does Dairy Queen Grill & Chill in Cottonwood have drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly and provides booster seats, wheelchair accessibility, restrooms, seating, and free WiFi.
Can I order food online or through a mobile app at Dairy Queen Grill & Chill?
Yes, you can order online for pickup, and they offer a mobile app which provides exclusive deals and mobile ordering rewards.
Where is Dairy Queen Grill & Chill located in Cottonwood, AZ?
It is located at 102 S Main St, Cottonwood, AZ 86326-3909, USA.
What nearby ice cream shops can I visit around Dairy Queen Grill & Chill?
Nearby ice cream shops include Orange Julius and Chucherias Ayy!! Guey, perfect for exploring more frozen treats after your visit to Dairy Queen.
Are there dining options close to Dairy Queen Grill & Chill besides fast food?
Yes, nearby dining options include Greek Cafe, The Hive Eatery & Juice Bar, and Hilltop Deli, great places to enjoy a variety of meals before or after your Dairy Queen visit.
What entertainment or community places are near Dairy Queen Grill & Chill?
Nearby, you can visit the Spirit of Joy Lutheran Church for community events or explore the local newspaper stores like Verde Independent and Camp Verde Bugle for local news.
How can visitors combine a trip to Dairy Queen Grill & Chill with shopping or services nearby?
Visitors can combine their visit with shopping at Find It Here gift shop or get a haircut at Metro Hair Co, or relax with a massage at Rooted Heights Massage Therapy, all conveniently nearby.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: