Numerous reviews highlighted poor customer service, with reports of rude staff and incorrect orders.
Food Quality
Mixed feedback on food quality; while some enjoyed the burgers and ice cream, others reported issues with freshness and incorrect orders.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary conditions.
Pricing
Customers expressed concerns about high prices relative to portion sizes and quality, with some feeling ripped off.
Consistency
Frequent complaints about order accuracy and consistency, with many customers experiencing repeated mistakes.
RG
Random guy
Oct 14, 2025
1.0
Meh
JL
Jose L Castro Lopez
Oct 12, 2025
4.0
Food was okay.
VB
Victoria Blessing
Oct 8, 2025
5.0
Typical dairy queen
MG
Marisa G
Sep 27, 2025
1.0
Went to go get my daughter‘s birthday cake and it wasn’t ready when they told me it would be. They threw it together and messed her name all up and when I asked him if they could fix it, they said no, but would give me a 10% discount for having to wait so long. I don’t even have time to go get her another cake now.
ES
Emily S
Sep 23, 2025
1.0
Ordered an Oreo blizzard, worse blizzard I’ve ever had, cookies tasted old
What are the opening hours of Dairy Queen Grill & Chill in Cottonwood, AZ?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 8:00 PM. It is closed on November 27, December 24, and December 25, 2025.
Does Dairy Queen Grill & Chill in Cottonwood have drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly and provides booster seats, wheelchair accessibility, restrooms, seating, and free WiFi.
Can I order food online or through a mobile app at Dairy Queen Grill & Chill?
Yes, you can order online for pickup, and they offer a mobile app which provides exclusive deals and mobile ordering rewards.
Where is Dairy Queen Grill & Chill located in Cottonwood, AZ?
It is located at 102 S Main St, Cottonwood, AZ 86326-3909, USA.
What nearby ice cream shops can I visit around Dairy Queen Grill & Chill?
Nearby ice cream shops include Orange Julius and Chucherias Ayy!! Guey, perfect for exploring more frozen treats after your visit to Dairy Queen.
Are there dining options close to Dairy Queen Grill & Chill besides fast food?
Yes, nearby dining options include Greek Cafe, The Hive Eatery & Juice Bar, and Hilltop Deli, great places to enjoy a variety of meals before or after your Dairy Queen visit.
What entertainment or community places are near Dairy Queen Grill & Chill?
Nearby, you can visit the Spirit of Joy Lutheran Church for community events or explore the local newspaper stores like Verde Independent and Camp Verde Bugle for local news.
How can visitors combine a trip to Dairy Queen Grill & Chill with shopping or services nearby?
Visitors can combine their visit with shopping at Find It Here gift shop or get a haircut at Metro Hair Co, or relax with a massage at Rooted Heights Massage Therapy, all conveniently nearby.