Wendy's

3.5
1027 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1045 S. Arizona Ave, Chandler, AZ
85286, United States

Hours

Reviews

3.5
1,027 reviews
5 stars
402
4 stars
194
3 stars
141
2 stars
66
1 star
224

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for their kindness and professionalism, others are criticized for rudeness and poor service.

Food Quality

Food quality is inconsistent, with reports of cold, stale, or incorrect orders, though some customers enjoyed fresh and well-prepared meals.

Cleanliness

The dining area and bathrooms are noted to be clean by some customers, while others reported unsanitary conditions and poor hygiene practices.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration and disappointment.
  • RP
    Robin Pereira
    5 days ago
    1.0
    First time here visited the drive-thru around 12 a.m. on Jan 6. Unfortunately, the customer service was very poor. The employee spoke as if he was doing us a favor rather than just doing his job. My partner and I stopped by to try the new tenders, and the interaction at the window especially while taking the tap-to-pay felt rude and annoyed. I understand people have long days (I’ve worked at Burger King myself), but basic courtesy goes a long way. A simple “thank you” and a polite tone shouldn’t be too much to ask.Also, similar to many other reviews the frosty machine wasn’t working.
  • AG
    Alex G
    Jan 3, 2026
    1.0
    Are you guys serious !!?? It’s 11pm and you have only one worker working by himself !! That’s ridiculous do better and hire more people poor guy shouldn’t be alone for safety purposes Dennis deserves a raise
  • DS
    Destinee Stamper
    Dec 21, 2025
    5.0
    Thanks for being so kind and professional Deshawn! I actually stopped coming to this location due to the terrible customer service I’ve experienced the past few months but tonight I swung by and was greeted and received wonderful service from Deshawn so thank you!
  • KK
    Karma-Elle Kandii
    Dec 18, 2025
    5.0
    If I could give this Wendy's a 100 star review I would...so here it is!!! What a nicely kept, and clean place. But the best part was the crew that worked it. This team IS AN ABSOLUTE PLEASURE, WE WERE BLESS3D TO HAVE THEM DURING OUR RECENT EXPERIENCE. Great people there for sure! Yummy food and excellent interaction, polite and welcoming. Thank you for being in our day! Visited with my friends, Lloyd Hiser and Snazzy Sassy :)
  • RS
    Rona L. Sims
    Dec 9, 2025
    1.0
    Just left this location extremely disappointed and completely unaccommodated as a paying customer. I requested no-salt fries due to health concerns, and not once but twice I was handed fries completely covered in salt. The second time, the employee pretended to drop a fresh batch, but the moment I turned around, she was already calling me back to the counter. Fast food fries take more than two seconds to cook — I've worked in the industry for over a decade, so I know when something isn’t fresh. What I received were the exact same salty fries, just passed off as “new.” The lack of care, honesty, and basic customer service was unbelievable. I won’t be returning to this Wendy’s. And thank God I don’t have high blood pressure — they were sure trying to give me some today.

Frequently Asked Questions About Wendy's

Is 1045 S. Arizona Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-through service at Wendy's located at 1045 S. Arizona Ave, Chandler, AZ?

The drive-through is open daily from 6:30 AM to midnight.