Wendy's

3.4
878 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
816 W Warner, Chandler, AZ
85225, United States

Hours

Reviews

3.4
878 reviews
5 stars
334
4 stars
168
3 stars
108
2 stars
66
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, both in the drive-thru and inside the restaurant, often waiting long periods for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers frequently receiving the wrong items or missing items altogether.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables, bathrooms, and a persistent unpleasant smell in the restaurant.

Staff Behavior

While some staff were praised for their friendliness, numerous reviews mentioned rude or unprofessional behavior from employees, particularly in handling orders.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, stale, or poorly prepared food.
  • KW
    Kennedy West
    Dec 29, 2025
    1.0
    Burgers were slapped together carelessly and cold, fries were all burnt and disgusting, and they gave me frosties that were running down the cups with the lids halfway on. I’m mad I spent money here and I will never come back to this location.
  • J1
    James 1816
    Dec 24, 2025
    1.0
    I order this place on doordash every now n then, they always miss something. This time they missed my whole $5 biggie meal, no frosty no sandwich no nuggets and no sauces I paid extra for. Only got the fry and the other sandwich I ordered I called and they said they weigh everything before sending it out, but clearly they dont know how to use a scale because its every time from this location. I order this place because its close but its not even worth it with how slow and poor the service is. Save your money and go to a different location
  • RH
    Ron Harvey
    Dec 17, 2025
    1.0
    The "funky smell" is horribly off-putting and possibly unhealthy. Impossible to ignore, and the problem has been there for months.
  • JF
    Joseph Flores
    Dec 4, 2025
    1.0
    Worst wendys ever they weren't even working they were just on their phones and i called then to yk order my food but they ignored me and I wqs there for 7 minutes waiting and nothing happned worst one ever get better staff
  • MP
    Melissa P
    Dec 3, 2025
    1.0
    One of the worst burgers I’ve ever had and I had a fry given to me that was ice cold and uncooked. No quality control check here. Needs new management.

Frequently Asked Questions About Wendy's

Is 816 W Warner Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 816 W Warner, Chandler, AZ?

The drive-thru is open daily from 6:30 AM to midnight.