Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely slow service, both in the drive-thru and inside the restaurant, often waiting long periods for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers frequently receiving the wrong items or missing items altogether.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables, bathrooms, and a persistent unpleasant smell in the restaurant.
Staff Behavior
While some staff were praised for their friendliness, numerous reviews mentioned rude or unprofessional behavior from employees, particularly in handling orders.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, stale, or poorly prepared food.
KW
Kennedy West
Dec 29, 2025
1.0
Burgers were slapped together carelessly and cold, fries were all burnt and disgusting, and they gave me frosties that were running down the cups with the lids halfway on. I’m mad I spent money here and I will never come back to this location.
J1
James 1816
Dec 24, 2025
1.0
I order this place on doordash every now n then, they always miss something.
This time they missed my whole $5 biggie meal, no frosty no sandwich no nuggets and no sauces I paid extra for. Only got the fry and the other sandwich I ordered
I called and they said they weigh everything before sending it out, but clearly they dont know how to use a scale because its every time from this location.
I order this place because its close but its not even worth it with how slow and poor the service is.
Save your money and go to a different location
RH
Ron Harvey
Dec 17, 2025
1.0
The "funky smell" is horribly off-putting and possibly unhealthy. Impossible to ignore, and the problem has been there for months.
JF
Joseph Flores
Dec 4, 2025
1.0
Worst wendys ever they weren't even working they were just on their phones and i called then to yk order my food but they ignored me and I wqs there for 7 minutes waiting and nothing happned worst one ever get better staff
MP
Melissa P
Dec 3, 2025
1.0
One of the worst burgers I’ve ever had and I had a fry given to me that was ice cold and uncooked. No quality control check here. Needs new management.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 816 W Warner, Chandler, AZ?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order delivery from this Wendy's?
Yes, delivery is available where supported. Check the Wendy’s app or order.wendys.com with your address to confirm delivery availability.
What payment options does Wendy's at 816 W Warner accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's for questions or feedback?
Call (480) 814-8552 or reach out through Wendy’s Customer Care via live chat or their contact page. You can also complete the customer satisfaction survey for feedback.
Does Wendy's at 816 W Warner have dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
Where can I find Wendy's menu and pricing information?
Menu and pricing details can be viewed online at menu.wendys.com or via the Wendy’s mobile app by selecting this location.
What nearby stores and services can customers visit before or after dining at Wendy's?
Customers can visit nearby stores like Bealls clothing store, Walmart Pharmacy, Sally Beauty, and enjoy entertainment at Chandler Living cinema.
Are there any car wash services near this Wendy's?
Yes, several car washes are nearby including Raceway Car Wash - Warner Rd, Raceway Express Car Wash, Ocean Blue Car Wash, and Lazar Holdings auto detailing.
What are some nearby health and counseling services available around this Wendy's location?
Nearby health options include Ironwood Cancer & Research Centers, WholeHeart Counseling, and Dr. Raj Pandya's naturopathic services.