Wendy's

3.4
870 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
816 W Warner, Chandler, AZ
85225, United States

Hours

Reviews

3.4
870 reviews
5 stars
331
4 stars
168
3 stars
108
2 stars
66
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently complained about the slow service, especially in the drive-thru, with long wait times reported even when few cars were present.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms, as well as unpleasant odors.

Staff Behavior

While some staff were praised for their friendliness, numerous reviews mentioned rude or unprofessional behavior from employees, particularly in handling orders.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing cold, stale, or poorly prepared items, which did not meet expectations.
  • KC
    Kristin Carlson
    Nov 7, 2025
    5.0
    Great service order correct and in a timely manner. Frequent this Wendy's often.
  • MM
    Marquitos
    Oct 25, 2025
    2.0
    I’m paying $14 for a meal and you still want to charge me .54 cents for bbq sauce? And you wonder why fast food is becoming unaffordable and unpopular.
  • AG
    Alison Griffith
    Oct 21, 2025
    1.0
    The quality has really gone downhill…ordered a cheese and bacon potato, unmelted cheese and strips of bacon that I then had to chop up rather than ehr should be on there (crumbled bacon). Just bizarre…
  • FJ
    Francis Judd
    Oct 21, 2025
    2.0
    If ordering more than 1 meal, I recommend having the person taking your order repeat it for accuracy. If you don't have them do this, more than half the time they will botch the order. I can't imagine how people with allergies eat here with how often they mess the orders up.
  • MM
    Mateo
    Oct 21, 2025
    1.0
    Easily the worst Wendy's in the entire country. So slow that they have to be doing it on purpose. Staff is nice but dam. You will wait so long in the drive thru that by the time you get your food you forget where youre even at. SOOOOO SLLLOOOOOOWWWWWWW. They have to be doing it on purpose. Was the 3rd car in line. Not busy at all and waited 12 minutes to order. Only 2 cars were ahead of me. Then the lady was rude and said we couldnt switch the nuggets for fries

Frequently Asked Questions About Wendy's

Is 816 W Warner Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.