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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Many customers reported poor and unfriendly service, with several mentioning rude attitudes from staff.
Smoothie Quality
While some customers enjoyed the smoothies, there were complaints about inconsistency, including watered-down drinks and incorrect orders.
Pricing Concerns
Customers expressed dissatisfaction with high prices for smoothies and food, feeling they did not match the quality or portion sizes.
Food Quality
The food received mixed reviews, with some items praised while others were criticized for being undercooked or not fresh.
Cleanliness
Some customers noted that the location could improve on cleanliness, particularly regarding tables and floors.
CY
Clifford Yee
Oct 26, 2025
2.0
Had a recent poor experience after having no issues previously. Ordered ahead and got a smoothie and a salad. Got to the store and 2 girls were working. One of them asked me my name and when I told her, informed me one of the ingredients wasn't available and would I like to order a different smoothie. No big deal, it happens. I reordered and she tells me it'll be a few minutes. Then I look at the rest of my order, which wasn't a salad, but some kind of wrap. I informed the other girl, who was at the register, that my order was incorrect. Verbatim, I said "I'm not sure what this is, but I ordered a Thai chicken salad." She proceeds to take the bag from me, looks in it, and without a word, tosses it onto the counter behind her. No apology, no saying she was going to make my order and that it'll be a few minutes, nothing. Anyways, so after, the other girl brings me my smoothie and apologized for the wait. All good. Then a few minutes after that, the other girl brings me the salad, drops it on the table, and leaves without saying a word. Let me emphasize I never complained, raised my voice, or anything like that. I just stated I had the wrong order. Now her attitude is making me rethink if I want to eat the salad or not.
AP
aurianna philavanh
Jul 30, 2025
5.0
Great smoothies! Fast service
BR
Brittany Remby
Jul 27, 2025
4.0
Wow, 10 bucks for 1 smoothie. Only 1 size. Kinda expensive. Only 1 employee was working so you had to wait. She was kind. Felt bad for her you could tell she was stressed.
MW
Michael Wilson
Jul 4, 2025
5.0
The Tropical Smoothie was absolutely amazing! We had the pleasure of trying the new passion fruit smoothies.
KT
Kevin Tittsworth
Jan 26, 2019
5.0
New go-to place for healthy lunch. I alternate between food and smoothies. I haven't had a bad wrap or smoothie yet.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours for dine-in service at Tropical Smoothie Cafe?
The cafe is open for dine-in Monday to Friday from 6:15 AM to 8:45 PM, Saturday from 7:15 AM to 8:45 PM, and Sunday from 8:15 AM to 8:45 PM.
Can I order delivery from Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available Monday to Friday from 6:15 AM to 8:45 PM, Saturday from 7:15 AM to 8:45 PM, and Sunday from 8:00 AM to 8:30 PM.
What pickup options does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers in-store pickup, curbside pickup, delivery, and same day delivery.
Is there a menu I can view online or via an app for Tropical Smoothie Cafe?
Yes, you can view the menu online at http://www.tropicalsmoothiecafe.com/menu/ or through the Tropical Smoothie app available on iOS and Android.
What payment options are accepted at Tropical Smoothie Cafe?
Payments can be made via American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe have seating and is it family-friendly?
Yes, the cafe offers seating and welcomes families, making it suitable for all ages.
What are some nearby dining options near Tropical Smoothie Cafe at Shops at Ocotillo?
Nearby dining options include K-38 Beach Mex Cantina for Mexican food, Coconuts Fish Cafe for fish and chips, Fired Pie for pizza, Jeremiah's Italian Ice for desserts, Black Rock Coffee Bar for coffee, The Spoke Cafe for American cuisine, St. Amand Kitchen & Cocktails for American food and cocktails, and D'Vine Bistro & Wine Bar for wine lovers.
Are there health and medical services near Tropical Smoothie Cafe?
Yes, nearby health services include NextCare Urgent Care Chandler for emergencies and Oakwood Family Dental Care for dental needs.
What nearby wellness and beauty salons can customers visit before or after their stop at Tropical Smoothie Cafe?
Customers can visit Refine Men's Salon, Sunset Nails, Cloud 9 Salon And Spa, Luxe By Lilly, Grand Nails Lounge Ocotillo, Dyscover Med Spa, Armanda at The Village Ocotillo Spa, The Spa at Ocotillo Village, Ultra Smooth Skin, and Ocotillo Village Health Club & Spa for various beauty and wellness services.