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Tropical Smoothie Cafe

4.3
(218 reviews)

Business Details

1155 W. Ocotilla Road, Chandler, AZ
85248, United States
(480) 659-3285
https://locations.tropicalsmoothiecafe.com/az/chandler/1155-w.-ocotilla-road

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1155 W. Ocotilla Road, Chandler, AZ
85248, United States

Hours

Reviews

4.3
218 reviews
5 stars
137
4 stars
46
3 stars
8
2 stars
9
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with staff displaying rudeness and lack of enthusiasm.

Smoothie Quality

While some customers enjoyed the smoothies, there were complaints about inconsistency, including watered-down drinks and incorrect orders.

Pricing Concerns

Several reviews mentioned that the prices are perceived as high for the portion sizes and quality of food.

Positive Experiences

Despite the negative feedback, there were numerous positive comments about the taste of the smoothies and food, as well as some friendly staff interactions.
  • KH
    Kristina Hewitt
    Jan 31, 2026
    1.0
    Horrible experience. I had the Thai chicken salad and was violently ill for 3 days. I assume the chicken was not cooked properly based on the symptoms I had. The manager was also rude when I called to let them know so that they could look into it. Horrible experience.
  • ZC
    Zamiyah Clayton
    Jan 20, 2026
    5.0
    I hate to leave negative reviews because I know how well I hate to see them as a service manager myself. But this location I’ve been two twice and helped by the same girl and the same time she had no emotion and seemed upset to see me as a customer and has 0 enthusiasm or anything absolutely no customer service. I also work alongside teenagers so I know the difference between joking with eachother and being rude to one another and the girl I heard in the back was being flat out rude to another worker. Flat out rude and bossy and talking down about another worker 😬
  • KJ
    kalieb jones
    Dec 9, 2025
    5.0
    Came in for the first time this week and it has become my regular stop before work. Food is always good and smoothies are great. As someone who works night shift it’d be awesome if this place extended its hours.
  • AV
    A Volk
    Nov 26, 2025
    5.0
    Great place for smoothies in Chandler! Emmy was super kind!
  • CY
    Clifford Yee
    Oct 26, 2025
    2.0
    Had a recent poor experience after having no issues previously. Ordered ahead and got a smoothie and a salad. Got to the store and 2 girls were working. One of them asked me my name and when I told her, informed me one of the ingredients wasn't available and would I like to order a different smoothie. No big deal, it happens. I reordered and she tells me it'll be a few minutes. Then I look at the rest of my order, which wasn't a salad, but some kind of wrap. I informed the other girl, who was at the register, that my order was incorrect. Verbatim, I said "I'm not sure what this is, but I ordered a Thai chicken salad." She proceeds to take the bag from me, looks in it, and without a word, tosses it onto the counter behind her. No apology, no saying she was going to make my order and that it'll be a few minutes, nothing. Anyways, so after, the other girl brings me my smoothie and apologized for the wait. All good. Then a few minutes after that, the other girl brings me the salad, drops it on the table, and leaves without saying a word. Let me emphasize I never complained, raised my voice, or anything like that. I just stated I had the wrong order. Now her attitude is making me rethink if I want to eat the salad or not.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours for dine-in service at Tropical Smoothie Cafe?

The cafe is open for dine-in Monday to Friday from 6:15 AM to 8:45 PM, Saturday from 7:15 AM to 8:45 PM, and Sunday from 8:15 AM to 8:45 PM.

Brand Certified Facts from Tropical Smoothie Cafe

Tropical Smoothie Cafe partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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