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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Chandler, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 444 West Ray Road for the ultimate SONIC experience!
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Mixed feedback on staff behavior; some praised friendly service while others experienced rudeness and dismissive attitudes.
Food Quality
Inconsistent food quality noted, with complaints about underwhelming flavors and poorly prepared items.
Service Speed
Many reviews highlighted slow service times, particularly with drive-thru and app orders.
Cleanliness
Some customers mentioned cleanliness issues, particularly with trash and overall maintenance of the location.
CL
Crystal Lambert
5 days ago
5.0
They always get my order right and the employees are nice. The service is quick and easy.
CC
Cambria Catlin
Dec 26, 2025
4.0
No tap to pay. Apple pay and Google pay not accepted.
IN
Isaac Nib
Dec 20, 2025
5.0
I was there just before midnight. The staff was extremely friendly. The food was hot and delicious. They even gave my dog a pup cup
TM
Trevor McCloskey
Nov 15, 2025
1.0
Sooo tired of this place. The drinks are the only reason I ever waste my money here. Today is the very last time. Order missing food and they cant be bothered to answer their phone to let them know. Its out of hand. The chili cheese tots have hardly any tots or chili in them anymore. No wonder they have such bad reviews. Id be genuinely embarrassed to work here.
VV
velle
Oct 30, 2025
3.0
Always lowkey rushing the drive through. Foods okay though..