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Pei Wei Asian Kitchen

4.1
(982 reviews)

Business Details

7131 W Ray Rd., Chandler, AZ
85226, United States
(480) 940-3800
https://www.peiwei.com/arizona/1-casa-paloma

About

Chinese RestaurantCatererRestaurant Delivery ServiceAsian Fusion RestaurantAsian RestaurantPan Asian Restaurant
Pei Wei Asian Kitchen in Chandler, located at 7131 W Ray Rd. is inspired by ancient Asian cooking, from the wok-fired classics of China to the street markets of Thailand. Each of our dishes are freshly made to order in open kitchens and full of flavor.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pei Wei Asian Kitchen
7131 W Ray Rd., Chandler, AZ
85226, United States

Hours

Reviews

4.1
982 reviews
5 stars
566
4 stars
168
3 stars
85
2 stars
61
1 star
102

What are people saying?

AI-generated from recent customer reviews

Food Quality

There are mixed reviews on food quality, with some customers praising the freshness and taste, while others report bland, reheated, or poorly prepared dishes.

Service Experience

Customer service is generally highlighted positively, with specific staff members receiving commendations for their friendliness and helpfulness, though there are also complaints about order accuracy and responsiveness.

Atmosphere and Cleanliness

The restaurant is often described as clean and comfortable, contributing to a pleasant dining experience, although some reviews mention issues with noise and disorganization during busy times.

Order Accuracy

Multiple customers reported issues with incorrect orders, missing items, and poor communication regarding their takeout orders.
  • MG
    Mirella Flores Galaviz
    Feb 20, 2026
    5.0
    The service was amazing. The manager, Alisa, was incredibly kind and provided us with excellent service from start to finish. The food was absolutely delicious, and the cook, Hugo, did an exceptional job in the kitchen—everything was prepared perfectly and tasted incredible. He even came out to offer us chocolate cookies and personally asked if we enjoyed the meal, which made the experience feel even more special. We were honestly so impressed and truly grateful for the whole experience.
  • DW
    Denise & James (WeMeBOX)
    Feb 18, 2026
    1.0
    Food was not fresh. Chicken dried out & obviously reheated on both entree's. Carrots smelt like mold. Have not had Pei Wei in years when it was good. But Now, Wow, Not Good at all.
  • SC
    Scott Clayton
    Feb 4, 2026
    1.0
    I placed an online, takeout order for two entrees. When I picked the order up, the receipt stated my order was correctly received. But when I got home, both entrees were WRONG. My mistake for not taking both entrees out of the bag and checking them for accuracy at the store, but I shouldn't have to do that. Unfortunately the cook forgot to bring his brain to work today.
  • VR
    Vianette Ruiz
    Jan 31, 2026
    2.0
    Whoever the new cook is or if y’all hired different ppl they need to be fired food isn’t even good anymore like it used to be I used to love coming here but now whoever is being hired to cook isn’t doing a good job other then the food not being good anymore the ppl who work here are incredibly nice and friendly great customer service just not the cooks.
  • LS
    LISA SCOTT
    Jan 26, 2026
    3.0
    So this review is not based not on one visit but the past three times I have ordered food from this place. First visit-we ordered food to dine in, they were a little short handed and I received someone else's order which is understandable we all make mistakes, I get it. Second visit- my friend has a peanut allergy and they put peanuts in her dish luckily we caught the mistake.They apologized and were very sorry about the whole situation.I didn't go back for awhile after that but I thought I would give it another chance so I ordered through Doordash a $60 order which is easy to spend there not complaining about that but once again one of the dishes was incorrect I paid for extra shrimp and the dish came completely without shrimp. I think this will be my last time dining in or using online platforms to order from this restaurant. It's just sad because I really liked this place. Please Pei Wei just do better. Losing customers in this horrible economy is not a good thing.

Frequently Asked Questions About Pei Wei Asian Kitchen

What type of cuisine does Pei Wei Asian Kitchen in Chandler offer?

Pei Wei Asian Kitchen in Chandler offers Asian cuisine inspired by ancient Asian cooking, featuring wok-fired classics from China and street market dishes from Thailand, all freshly made to order.

Where is Pei Wei Asian Kitchen located in Chandler, Arizona?

Pei Wei Asian Kitchen is located at 7131 W Ray Rd., Bldg. 1 Suite 3, Chandler, AZ 85226, United States.

Brand Certified Facts from Pei Wei Asian Kitchen

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Certified March 01, 2026Yext Knowledge Graph
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