Panera Bread

Reviews

• NM

  Nikki Micale

  2 days ago
  5.0
  A huge thank you and shout out to the management, Adam, and his staff. I am getting older and using the app is very difficult. Even with my air and technology, Adam solved my problem and we had a great dinner! A clean dining room too!
• JC

  jose valenzuela chong

  Nov 11, 2025
  1.0
  I waited 19 minutes in the store for my order, If you can't meet your delivery deadline, adjust it and don't waste my time.
• CC

  C C

  Nov 5, 2025
  3.0
  Came through the drive thru for my lunch break today and was asked my number for my account per usual but then the worker read out my whole number on the speaker box and my name. I would appreciate if workers dont put out people's private information in such a public manor. It made me uncomfortable. Foods great though !
• JE

  Jessicah Ensley

  Nov 5, 2025
  1.0
  Worst experience I have ever had with a Panera. I ordered oatmeal and when I received it, it was watery and ice cold. Who wants to eat cold oatmeal on their way to work. It wasn't even like it sat long after I ordered it. Completely ruined my breakfast. I do not plan on returning to this location.
• KK

  Kenneth

  Oct 29, 2025
  2.0
  It's been three weeks. No response. It is disturbing to see they have need to monitor their reputation. Read the reviews before you eat there. I hate to do this to a place I eat at nearly everyday, but it must be said in hopes they improve. 1. ATTEND your registers! I have seen and heard of many people walking out because of how long it takes for an employee to take your order at the register. Today it was me! 2. Many customers do not understand your menu, and need special help, bless their hearts. These lane campers complicate your already poor register service. I opened the door for one of those lane campers. When one of them takes up your staff-imposed limited register service bandwidth, it would be a good customer service best practice to use the other three employees standing around completely aware of the inconvenience the lane camper is causing for those of us with a limited lunch hour. I stood in line for 7 minutes behind the bewildered customer only to leave when I head the cashier begin a second discussion on nut allergies (something not brought up by the undecided customer who had already handled the pastries at the register more than 4 times). 3. Your tablet cashiers only work half the time, are fit loose on the holder, and need to be managed better. 4. Bus the tables during lunch hour more frequently. I have never been able to sit a table that was actually cleaned. I've always had to clean off a table of the previous occupants poor eating mechanics. 5. Food preparation time is random, sometimes its reasonable, but no matter the visible customer load there are times when you just waste my lunch break waiting for no apparent reason other than apparent employee inefficiencies, to receive my order. 6. The drink cups are picked up at the food delivery counter not the register, because NO ONE IS THERE! I have to ask EVERY TIME for a food preparer to hand me my drink purchase. I know for a fact other regular customers are complaining about this outside of your restaurant. I come here nearly everyday, I plan to come back. I expect you to improve. I'm going to monitor your improvements and document the results (good or bad) on this thread. And for goodness sake remove the unsealed pastries for sale in front of the unattended cash registers, the patrons are handling them (YUCK) out of nervousness rather than a desire to purchase them.

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