Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with how orders were fulfilled.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and trash on the floor.
Food Quality
Several customers expressed disappointment with the quality of food, mentioning stale items and incorrect preparation.
Customer Experience
Mixed reviews on customer experience, with some praising friendly staff while others reported negative interactions with management.
LC
Luis Castro
Apr 20, 2025
1.0
Everyone seemed like they were disgruntled. Once home we saw a punctured syrup pack upside down in our bag. It over everything else in the bag. Missing utensils and condiments. I understand this is fast food but the service just wasn’t there. Will not be returning!
TR
Tony R
Dec 15, 2018
3.0
My pre-cooked Artisan chicken sandwich was barely warm...