McDonald's

3.3
2528 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
990 N Arizona, Chandler, AZ
85224, United States

Hours

Reviews

3.3
2,528 reviews
5 stars
877
4 stars
447
3 stars
390
2 stars
242
1 star
572

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback indicated a lack of friendliness and attentiveness from staff, with several customers noting rude interactions.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold or stale items and poor preparation.

Cleanliness

There were multiple complaints about the cleanliness of the restaurant, including dirty counters and unsanitary conditions.
  • VR
    Vaso Rich
    6 days ago
    1.0
    THEY ARE NOT OPEN 24 HOURS YOU CANNOT ORDER FOOR FROM 2:45 AM TO 4 AM!
  • BJ
    Bobert Jones
    Jan 3, 2026
    5.0
    Food was hot, fresh and was made in 30 secs. Literally ordered on the app walked 40ft to the door and it was already prepared. Clean restaurant and friendly staff. People who cry about not getting pennies must live under a rock, i mean who pays with cash anymore anyways. People who complain about a messed up order and dont want to return, its fast food, what did you expect. This is why you check you items BEFORE you leave not when you get home. Ive had issues with this place just like ive had issues with every fast food place. This mcdonalds gets busy in the drive thru so be prepared to wait or head inside.
  • CR
    Cristian Ruiz
    Jan 1, 2026
    1.0
    Asked for a simple burger without cheese just plain couldn't even do that but could print out the ticket that specifically says no cheese
  • KC
    Keith Caldwell
    Dec 29, 2025
    1.0
    One of the slowest McDonalds in the area. 15-20 minute waits regular. Last visit took 3 separate times to get the correct food.
  • DA
    David Angulo
    Dec 6, 2025
    1.0
    Evertime I come to this McDonald's. I always ordered a frappe for breakfast. And they either say "sorry the machine isn't working. Or when I ask for the correct change, they never give pennies. They always give me a quarter, dime, or nickel. They say the "don't have pennies" it's 730 in the morning. How could they not have pennies at 7:30 in the morning!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 990 N Arizona, Chandler?

McDonald's is open 24 hours a day, 7 days a week at this location.

During which hours is the McDonald's drive-through available?

The drive-through is open 24 hours a day, every day of the week at this McDonald's location.