McDonald's

3.3
2512 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
990 N Arizona, Chandler, AZ
85224, United States

Hours

Reviews

3.3
2,512 reviews
5 stars
870
4 stars
446
3 stars
389
2 stars
242
1 star
565

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers receiving wrong items or missing components.

Customer Service

Feedback indicated a lack of friendliness and professionalism among staff, with several customers noting rude interactions.

Food Quality

Numerous reviews mentioned poor food quality, including cold items, stale fries, and overall dissatisfaction with taste.

Cleanliness

Some customers pointed out cleanliness issues within the restaurant, including dirty floors and unsanitary conditions.
  • CP
    Cappy Pappy
    5 days ago
    1.0
    This McDonalds is by far one of the worst I frequent and I come here often as a dasher. Unbelievable wait times and the staff is rarely friendly or attentive. I really despise servicing this location. There’s a reason their rating is so low and it’s deserved.
  • SS
    Scott Schaeferle
    Nov 13, 2025
    1.0
    This location seems to have issues with getting orders correct. A sausage and egg biscuit without the egg? A hamburger without any condiments on it? We will be avoiding this location until they get a competent manager.
  • MR
    Matthew Romero
    Nov 11, 2025
    3.0
    Sad, hadn't been there in along time, and was shocked by the prices. The quality and service was very poor. Don't recommend and it will be a very long time if I ever go again.
  • DQ
    Diana Quinones
    Nov 7, 2025
    1.0
    This is not what I ordered. Nuggets instead of hamburger and nobody is answering the phone. I’m not driving back up there for them to correct this. You guys need to make it right.
  • RK
    Robert Klaas
    Nov 5, 2025
    1.0
    This local McDonald’s had no Monopoly game pieces even though the promotion was still active (“bonus play ends 11/2/25, all play ends 11/23/25”). No signs, no notice, and staff didn’t say a word — just handed out plain packaging. When I emailed corporate, they sent the same generic “official rules” response everyone gets. I wasn’t asking for fine print — I was asking why McDonald’s thinks it doesn’t need to tell customers when promotions run out. Legally they may be covered by “while supplies last,” but it’s still bad business and lazy customer service. This McDonalds always gets the order wrong and never does what the customer likes. Most of the workers are rude and basically throw the food in your face when picking up. As a shareholder, it’s disappointing to see the company settle for the bare minimum instead of setting basic communication standards for its stores.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 990 N Arizona, Chandler?

McDonald's is open 24 hours a day, 7 days a week at this location.

During which hours is the McDonald's drive-through available?

The drive-through is open 24 hours a day, every day of the week at this McDonald's location.