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McDonald's

3.3
(2545 reviews)

Business Details

990 N Arizona, Chandler, AZ
85224, United States
(480) 963-0155
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
990 N Arizona, Chandler, AZ
85224, United States

Hours

Reviews

3.3
2,545 reviews
5 stars
882
4 stars
448
3 stars
391
2 stars
242
1 star
582

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, including cold or stale items and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.

Efficiency

Customers frequently mentioned slow service, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Staff Attitude

Feedback indicated that staff members often appeared disinterested or unfriendly, impacting the overall customer experience.
  • DK
    Dominic Kidwell
    2 days ago
    3.0
    All and I mean all of the burgers at this McDs are made sideways. The meat, cheese, lettuce, etc are always half on and half off the bun. It's like they make the burger, then fan it out like a deck of cards then wrap it up.
  • RC
    Rocky Cooper
    6 days ago
    1.0
    Maria was Extremely rude. I was there to pick up an order, she said they aren't taking Uber eats orders. She mentioned that she made the customer aware. I asked her if the system was down. She very rudely said " I DONT KNOW!". This is not the first time ive had an issue with her in the morning.
  • RA
    Regina Anderson
    Feb 23, 2026
    1.0
    McDonald’s on Arizona Avenue and Ray Road. I will never go there again. On November 2, 2025 I Went through drive-through ordered breakfast and a coffee. The young lady passed me my coffee. The top popped off, cause it was so hot went all over my arm my hands my leg. I scream I cursed cause it was so hot she apologized. She took passed me a bunch of paper towels to clean off the car the coffee and then gave me a new top. The coffee was still so hot when I put the new top on it popped off as well. While I’m still sitting At the window cleaning up all the coffee the manager standing there not seeing anything. I don’t know if she can speak English, but she didn’t say I apologize. I’m sorry oh my God anything she just yelled me scream out and didn’t tell me to come in and take a report. Nothing I clean myself off. I go back in there and tell her I need to fill out report because she did not try to fill I never went to a place where someone get hurt and they do not acknowledge that I was burnt or hurt. Didn’t ask me as I was OK here it is February 2026 and when I call to talk to the insurance claim people no No response it’s like they don’t even care that I got burnt as much money. I didn’t get McDonald’s is the principal now that they would not concerned about my well-being I would never buy food from that McDonald’s again probably no McDonald’s cause I see how they treat their customers.
  • SK
    Shannon K.
    Feb 15, 2026
    1.0
    Worst McDonald's I've been to... Employees are rude laking any social skills. Order is wrong most of the time and God forbid you ask for extra ketchup. Really... Hire better managers please and check in on your store. Unfortunate
  • DP
    David Perkins
    Feb 10, 2026
    1.0
    It is usually not a good experience at this location. This time I ordered cheeseburgers and half of the cheese was not even in the sandwich, it was just melted to the wrapping. Not to mention it looked like someone deliberately smashed the burgers because the bun was about the same thickness as the patty. The fry holder was only half full. Somebody there just does not care at all and it shows. I'll be going to a different location from now on. McDonalds you should either a.) get a new GM or b.) get a new franchisee. Making you all look like an absolute joke. We don't expect much considering the historical reputation, but trying to ruin people's food is outrageous.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 990 N Arizona, Chandler?

McDonald's is open 24 hours a day, 7 days a week at this location.

During which hours is the McDonald's drive-through available?

The drive-through is open 24 hours a day, every day of the week at this McDonald's location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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