Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 20 minutes, especially in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers receiving wrong items or missing components.
Customer Service
Feedback indicated a lack of friendliness and professionalism among staff, with several customers noting rude interactions.
Food Quality
Numerous reviews mentioned poor food quality, including cold items, stale fries, and overall dissatisfaction with taste.
Cleanliness
Some customers pointed out cleanliness issues within the restaurant, including dirty floors and unsanitary conditions.
CP
Cappy Pappy
5 days ago
1.0
This McDonalds is by far one of the worst I frequent and I come here often as a dasher. Unbelievable wait times and the staff is rarely friendly or attentive. I really despise servicing this location. There’s a reason their rating is so low and it’s deserved.
SS
Scott Schaeferle
Nov 13, 2025
1.0
This location seems to have issues with getting orders correct. A sausage and egg biscuit without the egg? A hamburger without any condiments on it? We will be avoiding this location until they get a competent manager.
MR
Matthew Romero
Nov 11, 2025
3.0
Sad, hadn't been there in along time, and was shocked by the prices. The quality and service was very poor. Don't recommend and it will be a very long time if I ever go again.
DQ
Diana Quinones
Nov 7, 2025
1.0
This is not what I ordered. Nuggets instead of hamburger and nobody is answering the phone. I’m not driving back up there for them to correct this. You guys need to make it right.
RK
Robert Klaas
Nov 5, 2025
1.0
This local McDonald’s had no Monopoly game pieces even though the promotion was still active (“bonus play ends 11/2/25, all play ends 11/23/25”). No signs, no notice, and staff didn’t say a word — just handed out plain packaging.
When I emailed corporate, they sent the same generic “official rules” response everyone gets. I wasn’t asking for fine print — I was asking why McDonald’s thinks it doesn’t need to tell customers when promotions run out. Legally they may be covered by “while supplies last,” but it’s still bad business and lazy customer service. This McDonalds always gets the order wrong and never does what the customer likes. Most of the workers are rude and basically throw the food in your face when picking up.
As a shareholder, it’s disappointing to see the company settle for the bare minimum instead of setting basic communication standards for its stores.
What are the regular operating hours of McDonald's at 990 N Arizona, Chandler?
McDonald's is open 24 hours a day, 7 days a week at this location.
During which hours is the McDonald's drive-through available?
The drive-through is open 24 hours a day, every day of the week at this McDonald's location.
What delivery options does this McDonald's location offer?
This location offers delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order for delivery from McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a rewards program?
Yes, MyMcDonald's Rewards lets you earn points for free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
Is WiFi available at McDonald's on 990 N Arizona, Chandler?
Yes, this McDonald's location offers free WiFi to its customers.
What nearby places can I visit after dining at McDonald's?
Nearby attractions include Kumon Math and Reading Center for tutoring, Best Western Inn of Chandler for accommodation, and Fruit Daddy for ice cream treats.
Are there other food options close to McDonald's at 990 N Arizona?
Yes, near McDonald's you can find Pizza Hut for pizza lovers, Dairy Queen for ice cream and fast food, and Tacos El Paisa for Mexican cuisine.
If I'm visiting nearby places like Royal Fadez Barbershop or Pink Polish Mani Pedi Spa, can I easily grab a meal at McDonald's?
Absolutely, McDonald's is conveniently located near Royal Fadez Barbershop and Pink Polish Mani Pedi Spa, making it easy to enjoy a meal before or after your visit to these places.