McDonald's

3.4
1546 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3185 S Alma School, Chandler, AZ
85248, United States

Hours

Reviews

3.4
1,546 reviews
5 stars
540
4 stars
298
3 stars
249
2 stars
114
1 star
345

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Consistency

Many reviews mentioned inconsistent food quality, with complaints about cold or incorrect orders.

Management Issues

Several customers noted unprofessional behavior from management, including rudeness and lack of support for staff.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty tables and unsanitary conditions.

Play Area

The indoor playground received positive feedback, especially from families with children.
  • KB
    Kenny Bonham
    5 days ago
    1.0
    Stopped for 2 egg mcmuffin 2 hashbrown 2 sodas and one cone after seeing the one painted on the front window that's 4ft tall or more. After placing my order and pulling forward to pay i was informed that ice cream is no longer available. At this point I had to ask why they had a giant cone painting of one ? At this point im referred to management and get told its getting cleaned. ( i can clearly see the soft serve machine from the drive thru window) as im getting handed my order by management. This is the part that put me sideways. First getting lied straight to my face with the soft serve machine in plain view. Second after all of this and having management help me my order was missing one sandwich one hashbrown Lastly and most importantly when I went back inside for the rest of my food. I watched one of employees hand this lady a ice cream cone! At this point im ready to take flight on Ronald give him a vacation at the closest emergency room but I have to remember if they could get it right then probably would have gotten a real job after high school instead of a life time McEmployee.
  • HB
    Hamid Baraty
    Dec 27, 2025
    4.0
    Took the grandkids there and they loved the indoor playground
  • LK
    Liz Kiley
    Dec 14, 2025
    1.0
    Sophia does not like her job and it shows. She gave me a coffee that was pure milk and when I politely asked her to remake and explained the why she rolled her eyes and kept trying to justify the milk color. I said, “can you please just add coffee?” The eye rolls, the “girl whatever.” Just wow. The young lady who took my order outside was super nice. Everyone has been super nice. Someone needs to teach Sophia some manners. No one expects much from McDonald’s but yikes! Oh and when I said thank you TWICE, she IGNORED ME and avoided eye contact. I get it can get annoying having to remake something but it was an iced coffee, not even a whole meal. Someone seriously needs to talk to this young girl about the way she should treat customers
  • SS
    Sarah Sullivan
    Dec 13, 2025
    1.0
    Lack of training and care for a food allergy order. I had asked for it to be corrected twice. Had to drive back and walk in to get this done. Noticed the ladies in the back used the same sandwhich that I returned which is cross contamination. I could no longer eat the sandwich for their lack of proper work ethic and environment. I would not recommend anyone who has food allergies or religious beliefs to come here as they do not care for their customers. I’m very disappointed as McDonald’s is also a hit and miss every where in the world. I hope you McDonald’s fixed this and create a higher standard for the products they’re selling.
  • TC
    The Captain
    Dec 11, 2025
    4.0
    Service depends on if they're feeling sassy. Good food. Burgers are always good. Fries are usually a miss. Sad face.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Chandler, AZ?

McDonald's in Chandler is open Monday to Thursday from 4:30 AM to 11:30 PM, Friday and Saturday from 4:00 AM to 1:00 AM, and Sunday from 5:00 AM to 11:30 PM.

When is the McDonald's drive-thru open at this location?

The drive-thru operates Monday to Thursday from 4:00 AM to 12:00 AM, Friday and Saturday from 4:00 AM to 1:00 AM, and Sunday from 4:00 AM to 12:00 AM.