Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Issues
Many reviews mentioned cold food, missing items, and overall dissatisfaction with food quality.
Management Problems
Several customers highlighted unprofessional behavior from management, including rudeness and lack of support for staff.
Inconsistent Experience
The overall experience varied greatly, with some customers noting good service while others faced significant issues.
Cleanliness Concerns
Multiple reviews pointed out dirty tables and unsanitary conditions within the restaurant.
BG
Bruce Gorr
1 day ago
2.0
Being told “it’s an awesome day” by each employee in the most monotone and sad voice is extremely dystopian. I rarely eat McDonald’s and somehow I always forget this store is terrible, I don’t like mustard and they always act like it’s the end of the world when I ask them to not use it on my food.
TV
Tom Vanwesemael
2 days ago
2.0
Cold fries, cold nuggets, warm burger. +1 for having unsweetened Arnold Palmer.
AL
AARON LAROCCA
4 days ago
1.0
If I could give a 0 I would worst customer service at any McDonald's on the planet. Had to argue with the manager because they didn't give any sweet and sour sauce for happy meals about giving me 2 sweet-and-sour sauces. ridiculous not to mention how are you a manager and argue over a tencent thing I would have even paid for why argue shouldn't be a manager it is supposed to come with it,
DK
Dale K
Feb 24, 2026
5.0
I enjoyed my Large ice coffee and I believe you would enjoy the large ice coffee.
My has browns were good.
JN
Jeff Nadler
Jan 31, 2026
1.0
I'm all for hiring special needs people as our family did that when I was growing up in the 1970s and 80', but they need to be placed in work positions they are comfortable in and doesn't have detrimental effects on customer service and revenue. To take the order for the car in front of me and myself took 21 minutes. Then the lines went around the building. Very simple order. 4 hashbrowns. 1 large coffee and 2 bacon egg cheese bagels. Get to the window and the kid asks me to park in space #2. Well I pull around and there is no spot #2. They were all full so I walked in with my receipt and told the girls doing car orders. She couldn't comprehend what I was saying. She then comes over with a bag and asks me to open each wrapped sandwich to see if they were mine. She actually ASKED ME TO TOUCH SOMEONE ELSES FOOD. I said no. U tell me where my order is. 15 minutes passes and finally they brought my drive thru order. No coffee so I asked for my coffee. I said cream and sugar. She looked shocked and didn't know what to do. Its coffee??? I saw her pour it into the cup and I had asked the special needs girl for cream and sugar. I repeated it at the window and said 2 and 2. Then I asked the girl at the end for cream and sugar please. She said how much. I said whatever is easiest and quickest so I can go home please. Over 30 minutes for a simple drive thru order I had to walk in to retrieve. Please don't send me the BOT link for reviews. It goes to a unanswered void and made for customer management to give the appearance you care
UPDATE: I literally said do NOT send me the BOT link as you don't respond. Yet you did it.
What are the regular dining hours at McDonald's in Chandler, AZ?
McDonald's in Chandler is open Monday to Thursday from 4:30 AM to 11:30 PM, Friday and Saturday from 4:00 AM to 1:00 AM, and Sunday from 5:00 AM to 11:30 PM.
When is the McDonald's drive-thru open at this location?
The drive-thru operates Monday to Thursday from 4:00 AM to 12:00 AM, Friday and Saturday from 4:00 AM to 1:00 AM, and Sunday from 4:00 AM to 12:00 AM.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, delivery is available with hours from 4:30 AM to midnight Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
What delivery and pickup services are offered at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from McDonald's using a mobile app?
You can order via the McDonald's App available on the App Store and Google Play Store through provided links.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location features a drive-thru service to conveniently pick up your order.
What are some nearby medical and dental services near McDonald's?
Nearby medical and dental services include Dr. Jeffrey Scott Garelick DDS, Ocotillo Dental Care, Harris Dental - Chandler Office, and Nationwide Vision, which you might visit before or after your meal.
Are there nearby beauty salons or spas close to this McDonald's?
Yes, you can find Great Clips, Vera's Nails and Spa, Flawless Faces MedSpa, Shapes&shades, and Shear Infinity Beauty Studio in the vicinity for beauty and spa services.
What other nearby food and retail options are around McDonald's at 3185 S Alma School?
Nearby, you can visit Baskin-Robbins for ice cream, Moon China Bistro for Asian cuisine, and Albertsons Pharmacy for retail and pharmacy needs.
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