Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, incorrect orders, and rude interactions with staff, particularly management.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the quality of their meals.
Cleanliness
Several customers noted dirty tables and unsanitary conditions within the restaurant, impacting their overall experience.
Play Area
The play area for children received positive feedback, with many parents appreciating its cleanliness and the enjoyment it provided for their kids.
Pricing Concerns
Customers frequently commented on higher prices compared to other locations, leading to frustration over perceived value.
DB
DONUT BOY
Nov 16, 2025
1.0
When it is past 11 or later they always say the ice cream machine is broken I don’t understand is this ever gonna get fixed or am I being lied to
HS
Heather Stevens
Nov 14, 2025
2.0
Need to hire more people. There’s no excuse for having no one able to serve people or hand them their mobile pick up order.
AA
Ari
Nov 12, 2025
1.0
The manager female with glasses on duty for Dine-In on 11/12 was extremely unprofessional! I how food service works. But her attitude after place an order and telling her we placed 2 meals and had a “no I’m right” attitude even when we showed her it said “Quantity: 2” still proceeded and gave us one order. After we arrived home, we realized there was only one meal. Went back and literally SHOWED her the process of how we order and STILL said it’s only one meal. I again had to show her it said “Quantity 2” it would not make sense for the App to do that when we order a different item as well and that one states only ONE. Once we got our second meal, she didn’t apologize and still had a “I’m right” attitude. HERE are pictures for your managers reference we paid $16.99 + tax. Not 15.38 + tax which would have been for only one. I’d recommend training your managers on prices because I understand everyone can miss an order but the problem was her attitude addressing this issue!
NS
Natasha Storoz
Nov 7, 2025
1.0
Ordered breakfast for my son and I. The screen prompts you to take a number and to have a seat and they will deliver the food to you. We sat waiting 10+ minutes & never heard anyone even call a number. I go up to the counter and our food is just sitting there on the counter. I would understand if they were busy but there were barely any customers & all of the tables were dirty and not cleaned.
SS
Sonja Sitzes
Oct 25, 2025
1.0
I've been here twice for my kids and the play place. Unless you speak Spanish or know the manager she is rude and is incredibly lazy. The first time I was there she was talking to her friends laughing and not acknowledging anyone else in line. I waited for 10 minutes and she continued to talk. I took my kids to play then came back and she was still talking. The second time I came back she was doing the same thing! I said the first time I would never come back but I did for my children. The second time coming back I truly mean I will never come back here. This place is slow and the manager with the short curly hair should not be a manager. I saw her hook up her friends with food while I waited in line and left before I could order.
What are the regular dining hours at McDonald's in Chandler, AZ?
McDonald's in Chandler is open Monday to Thursday from 4:30 AM to 11:30 PM, Friday and Saturday from 4:00 AM to 1:00 AM, and Sunday from 5:00 AM to 11:30 PM.
When is the McDonald's drive-thru open at this location?
The drive-thru operates Monday to Thursday from 4:00 AM to 12:00 AM, Friday and Saturday from 4:00 AM to 1:00 AM, and Sunday from 4:00 AM to 12:00 AM.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, delivery is available with hours from 4:30 AM to midnight Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
What delivery and pickup services are offered at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from McDonald's using a mobile app?
You can order via the McDonald's App available on the App Store and Google Play Store through provided links.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location features a drive-thru service to conveniently pick up your order.
What are some nearby medical and dental services near McDonald's?
Nearby medical and dental services include Dr. Jeffrey Scott Garelick DDS, Ocotillo Dental Care, Harris Dental - Chandler Office, and Nationwide Vision, which you might visit before or after your meal.
Are there nearby beauty salons or spas close to this McDonald's?
Yes, you can find Great Clips, Vera's Nails and Spa, Flawless Faces MedSpa, Shapes&shades, and Shear Infinity Beauty Studio in the vicinity for beauty and spa services.
What other nearby food and retail options are around McDonald's at 3185 S Alma School?
Nearby, you can visit Baskin-Robbins for ice cream, Moon China Bistro for Asian cuisine, and Albertsons Pharmacy for retail and pharmacy needs.