McDonald's

3.4
1535 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3185 S Alma School, Chandler, AZ
85248, United States

Hours

Reviews

3.4
1,535 reviews
5 stars
539
4 stars
296
3 stars
244
2 stars
115
1 star
341

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude interactions with staff, particularly management.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the quality of their meals.

Cleanliness

Several customers noted dirty tables and unsanitary conditions within the restaurant, impacting their overall experience.

Play Area

The play area for children received positive feedback, with many parents appreciating its cleanliness and the enjoyment it provided for their kids.

Pricing Concerns

Customers frequently commented on higher prices compared to other locations, leading to frustration over perceived value.
  • DB
    DONUT BOY
    Nov 16, 2025
    1.0
    When it is past 11 or later they always say the ice cream machine is broken I don’t understand is this ever gonna get fixed or am I being lied to
  • HS
    Heather Stevens
    Nov 14, 2025
    2.0
    Need to hire more people. There’s no excuse for having no one able to serve people or hand them their mobile pick up order.
  • AA
    Ari
    Nov 12, 2025
    1.0
    The manager female with glasses on duty for Dine-In on 11/12 was extremely unprofessional! I how food service works. But her attitude after place an order and telling her we placed 2 meals and had a “no I’m right” attitude even when we showed her it said “Quantity: 2” still proceeded and gave us one order. After we arrived home, we realized there was only one meal. Went back and literally SHOWED her the process of how we order and STILL said it’s only one meal. I again had to show her it said “Quantity 2” it would not make sense for the App to do that when we order a different item as well and that one states only ONE. Once we got our second meal, she didn’t apologize and still had a “I’m right” attitude. HERE are pictures for your managers reference we paid $16.99 + tax. Not 15.38 + tax which would have been for only one. I’d recommend training your managers on prices because I understand everyone can miss an order but the problem was her attitude addressing this issue!
  • NS
    Natasha Storoz
    Nov 7, 2025
    1.0
    Ordered breakfast for my son and I. The screen prompts you to take a number and to have a seat and they will deliver the food to you. We sat waiting 10+ minutes & never heard anyone even call a number. I go up to the counter and our food is just sitting there on the counter. I would understand if they were busy but there were barely any customers & all of the tables were dirty and not cleaned.
  • SS
    Sonja Sitzes
    Oct 25, 2025
    1.0
    I've been here twice for my kids and the play place. Unless you speak Spanish or know the manager she is rude and is incredibly lazy. The first time I was there she was talking to her friends laughing and not acknowledging anyone else in line. I waited for 10 minutes and she continued to talk. I took my kids to play then came back and she was still talking. The second time I came back she was doing the same thing! I said the first time I would never come back but I did for my children. The second time coming back I truly mean I will never come back here. This place is slow and the manager with the short curly hair should not be a manager. I saw her hook up her friends with food while I waited in line and left before I could order.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Chandler, AZ?

McDonald's in Chandler is open Monday to Thursday from 4:30 AM to 11:30 PM, Friday and Saturday from 4:00 AM to 1:00 AM, and Sunday from 5:00 AM to 11:30 PM.

When is the McDonald's drive-thru open at this location?

The drive-thru operates Monday to Thursday from 4:00 AM to 12:00 AM, Friday and Saturday from 4:00 AM to 1:00 AM, and Sunday from 4:00 AM to 12:00 AM.