McDonald's

Reviews

• RG

  Rick Gonzalez

  5 days ago
  2.0
  I wonder why, why is it most Yelp reviews barely give any McDonald’s anything over a 3 rating, many are as low as 1.5 or 2.0. Haven’t McDonald’s got the message, or have they just given up! My first and last visit to this Chandler location was tedious, and by no means was it fast food. Plus, they have the new system of kiosks which in my experience does not save time… but they are saving on labor! Although the location was relatively clean and neat, the hustling kitchen apparently work too fast to accommodate the slab of fish filet to fit properly into the bun, nor keeping lettuce atop the fish and even having more mayo in the serving box than in the sandwich! Too many cooks in the kitchen, and no one taking care of customers! This is your characteristic junk and fast food joint with their regular product menu and sometimes special offerings. As an occasional junk food-eater I've over the years dutifully tried everything on McDonald ‘s menu at least once, sometimes more – sometimes wishing I hadn’t. I know think they’re not anywhere as good as they once were – specifically speaking. So as to make it simple to assess each of these locations, when I do try them, I've developed a scale of 1 to 5 with 1 being outright down and dirty nasty, and 5 being the best a fast-food joint can be! I gauge: 1) cleanliness; 2) quality service; 3) product quality and consistency; 4) convenience; 5) accessibility; 6) taste; and 7) the personnel’s attitude and customer service level. I do not review any location without visiting it a minimum of twice. This place scores 2.5 of 5. I may not come back and really don’t recommend it!
• JM

  Jack Mills

  5 days ago
  2.0
  I ordered pickup this morning, and customized my breakfast sandwich in the app. Got home and it was missing the "sausage" part of "sausage and egg biscuit." No problem...there's a way to get credit in the app? Nope. It tells you to contact the store if there's a problem. So I called. Nobody picked up. I called again later. Nobody picked up. I called again even later...phone was busy.
• AA

  Alicia

  Dec 30, 2025
  1.0
  I understand the holiday season can be stressful, but nothing about my experience here was acceptable. From the moment I began ordering, I was rushed. When I got to the first window, the employee appeared upset and unwell. Because my car wasn’t right up against the window, she became visibly frustrated and ended up tossing my change toward me, causing it to fall to the ground, then shut the window in my face. When I pulled forward to address the missing change, the employee at the next window acted annoyed that I asked for it. When I requested to speak with a manager, I was told she was “busy in the back” and I’d have to come inside, even though I had my child in the car and that’s why I used the drive-thru. When the manager finally came, several employees gathered at the window, became aggressive, and again threw the remaining change at me instead of speaking to me respectfully. The manager did absolutely nothing to address the behavior and allowed the situation to escalate. I have video of the incident and I know the store cameras captured everything as well. I will be sending this to corporate for review. No customer should ever be treated this way.
• JB

  Jacob Benavidez

  Dec 23, 2025
  1.0
  Light skin manager being very rude. Kicking us out, telling us we have 3 mins to eat our food. Threaten to call someone. And even put up her hair like she was about to do some. Don't know her name but she had red fake hair. Very bad eating experience.
• TB

  Timothy Barrett

  Dec 14, 2025
  2.0
  Waited in the drive through. Two lanes, whoever was working my lane was just gone because they took 3 cars orders from the other lane before they even acknowledge I was there. Its mcdonalds, food is always mediocre at best, but nothing else is open.

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