Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,910 reviews
5 stars
671
4 stars
385
3 stars
309
2 stars
149
1 star
396
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of basic courtesy.
Food Quality
Numerous reviews mentioned cold, old, or improperly prepared food, with complaints about portion sizes and food freshness.
Order Accuracy
Frequent issues with incorrect orders, missing items, and problems with mobile app orders were highlighted by multiple customers.
Cleanliness
Several reviews pointed out unsanitary conditions, particularly in restrooms, and a general lack of cleanliness in the dining area.
Drive-Thru Experience
Customers experienced long wait times and poor service in the drive-thru, with reports of confusion and inefficiency.
- JAJIM AUSLOOS5 days ago1.0Mushy tasteless microwaved so much the food rubberized and cannot chew the bun. No matter how hard you try no matter how sore your mouth gets. It's like a workout for your jaw with no flavor at all as microwaves will always remove any flavor. App has failed twice in two days. Have not been visiting McDonald's for years due to the lack of quality and doubled prices and minimum staff. Going back to leaving McDonald's alone so they can cater to ebt only. Was my first job and they used to coin a phrase. Quality Control. Now that is not used ever and it shows. Poor Ronald.problem? If it matters and is important to you as a owner, you would nit reply with go tell someone else. Forward it yourself unless it does not matter that much.
- SGSarahi GastelumNov 15, 20251.0The food was a mess they didn't apply the condiments and the service was awful we asked the employee for a moment to decide what we want and she kept rushing us she was also very dismissive
- RRRyleigh RiveraNov 7, 20251.0I was stuck in your drive thru for over 30 minutes because you refused to park people for some reason. This was a complete waste of my time and gas and I will never be back. ABSOLUTELY horrible. Oh also not a SINGLE APOLOGY FOR THE WAIT. QUITE LITERALLY THE WORST SERVICE OF MY LIFE.
- DDDestineeNov 5, 20251.0Loved getting judgmental looks by the two girls working in the front because I was explaining the app and kiosk wasn't letting a deal go through. Then gave smirks to each other when I had to wait 15 mins for the deal to reactivate. Very professional. Especially right in front of my face.
- GGG GOct 30, 20251.0I ordered drinks and was expecting monopoly cups. I received my order with no monopoly pieces. Kindly asking if they had any cups, the manager for the shift at 5pm said they are phasing them out, and no longer have them. There were cups in the back that I could see that were smaller in size, and I asked if I could have those cups instead please, and they said no. Before I could ask for an explanation, they walked away and acted as if I wasn’t there. So we can’t get solid service from a kiosk or a human in 2025? Sad, companies should know/ do better.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 2540 W Chandler Blvd?
McDonald's is open daily from 5:00 AM to 10:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open every day from 5:00 AM until midnight.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 5:01 AM to 11:30 PM, including same-day and no-contact delivery.
How can I order McDonald's online or via app?
You can order through the McDonald's App available on the Apple App Store or Google Play Store, or use the provided delivery URL for online orders.
What payment methods are accepted at this McDonald's location?
The restaurant accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there WiFi available at McDonald's 2540 W Chandler Blvd?
Yes, free WiFi is available at this location.
What types of services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby restaurants customers might visit before or after McDonald's?
Nearby restaurants include Chick-fil-A, Cheddar's Scratch Kitchen, Mimi's Cafe, The Coffee Bean & Tea Leaf, Einstein Bros. Bagels, TGI Friday's, and Outback Steakhouse.
What local shops and services are near McDonald's that customers might find useful?
Nearby shops and services include CPR Cell Phone Repair, T.J. Maxx, Benefit Brow Bar at Ulta, Christopher Diamonds jewelry store, and Cox Solutions Store for telecommunications needs.
Is there a park near McDonald's where customers can relax?
Yes, Pequneo Park is nearby, a nice spot for relaxation before or after your visit to McDonald's.