Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely slow service, long wait times, and staff ignoring them at both the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including wrong items and missing food.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and floors, as well as unclean food preparation areas.
Staff Attitude
Feedback indicated that staff, including management, often displayed rudeness and a lack of professionalism, contributing to a negative customer experience.
Inconsistent Hours
Customers expressed frustration over incorrect operating hours, with reports of the location being closed despite being advertised as 24 hours.
SL
Shea Lennon
2 days ago
2.0
First of all, pulled up to the window and immediately got attitude from the girl working the headset, then was told to pull up to the first window to pay. Pull up to the window, wait 7 whole minutes with a huge line of cars behind us, and nobody is there?? Finally pull up to the second window which is wide open with workers inside actively looking at us and ignoring us. Then some girl comes up and tries to give us the wrong order. Correct the order and told her nobody was at the window to pay so now she has to take my phone all the way to the back of the store which took a suspiciously long time. Why do you need my phone for 5 damn minutes? Then you give us two drinks, one was supposed to be no ice so we ask “which is which because we ordered no ice in one” and you have the audacity to roll your eyes at us and not even offer to fix YOUR mistake and give us what we ordered. You tell us which drink is which and we drive off. Welp, come to find out BOTH drinks are wrong! Only saving grace was decent food. The audacity of these workers is unbelievable, they are incompetent, rude, and lazy. Keep in mind NONE of this was during a rush. The only reason there was a long line of cars is cause nobody wanted to stop gossiping and do their job. Pathetic.
GP
George Panagos
6 days ago
1.0
Waited 15’ after spending 5’ trying to order from the kiosk. Workers saw myself and two others waiting at the cash register and totally ignored us completely. I even places a phone call it was ringing in front of them and they are inept. If you can’t handle 2 lines of drive through and walk in customers, then McDonalds you have a problem. If they would give a - for service it would be a -⭐️⭐️
RP
Reggie Price
Feb 20, 2026
5.0
Usually great service, but we are all human and make mistakes. Sometimes even the people on here that are leaving bad reviews. This is an awesome location have some grace people 🫶🏾. Besides I think most of their employees are teenagers, and still learning life.
JJ
Jontae Jones
Feb 18, 2026
1.0
The manager should be fired. I waited 13 minutes after I got notification my food was on its way. 13 minutes later it was not delivered I walked inside and the said the grill was down. How can the grill be down when my order said it's on its alway to you. I watched 5 cars go thru the drive thru before anyone served me my food.
ML
Megan Laiacono
Feb 4, 2026
1.0
This McDonald's location is a bad one. I placed an order for dining in at the kiosk. There were not many numbered placards to take so that your order can be brought to you but my kiosk did have one so I took it. The card machine didn't work so I had to wait in line to pay. No big deal. I went to find a table and, no exaggerating, every single empty table was dirty with either trash or they hadn't been wiped. I also saw most of those numbered placards sitting all over the place. I waited 15 minutes for my food to be brought to me. When it wasn't I found a seat closer to the counter. Once she saw my placard she called me to come and get it. My food had been sitting there. Nobody brought to me and nobody called my number. Needless to say my food was no longer hot and fresh, if it even was in the first place. Also, couldn't find napkins and the trash cans were full. Gross location.
What are the regular dining hours for this McDonald's location in Chandler, AZ?
This McDonald's is open 24 hours from Sunday to Thursday, with extended hours until 1:00 AM on Friday and Saturday.
What are the delivery hours for this McDonald's?
Delivery is available daily from 4:30 AM to 11:00 PM, except on Sunday when it starts at 5:00 AM.
Does this McDonald's have a drive-thru and what are its hours?
Yes, there is a drive-thru open 24 hours from Sunday to Thursday and on Saturday; on Friday and Saturday it opens at 4:00 AM and closes at midnight.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's food online or via an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any fitness centers near this McDonald's in Chandler, AZ?
Yes, Fit Image Fitness gym is nearby, which could be a good stop if you're looking to work out before grabbing a meal.
What medical facilities are close to this McDonald's in Chandler?
Nearby medical facilities include the Emergency Room at Arizona General Hospital - Chandler and Dignity Health, useful if you need urgent care when visiting the area.
Are there other dining options near this McDonald's?
Yes, nearby restaurants include New Asian Fusion, Firehouse Subs, Moreno's Mexican Grill, Native Grill & Wings, Broken Yolk Cafe, and Oasis Bay Buffet, offering a variety of cuisines close by.
What services and amenities does this McDonald's location offer?
The location offers services like DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access for customers.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: