McDonald's

3.2
1480 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1900 W Warner Rd, Chandler, AZ
85224, United States

Hours

Reviews

3.2
1,480 reviews
5 stars
501
4 stars
251
3 stars
214
2 stars
130
1 star
384

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and rude staff, particularly during evening shifts.

Cleanliness

While some customers noted cleanliness, others described the location as dirty and poorly maintained, especially in play areas.

Food Quality

Many reviews mentioned cold or stale food, incorrect orders, and dissatisfaction with the overall quality of the meals.

Management Issues

Several customers expressed concerns about poor management practices, including staff behavior and operational efficiency.

Customer Experience

Overall, the customer experience varied widely, with some praising friendly staff and quick service during certain hours, while others reported negative interactions and long wait times.
  • LL
    Levi
    4 days ago
    1.0
    Customer was rude at the drive through and my food was crushed on purpose I came through the first time thinking it was just a mistake but this was done twice…..
  • KH
    kathy hubbard
    Nov 16, 2025
    2.0
    Went through drive thru not enough help person in front of me is ordered a very large order. Person took order and we waited 10 minutes before they took our order which was three burgers then we waited another 15 minutes to get order very RUDE person . I will never go to this Macdonalds again
  • CC
    Cindy
    Nov 15, 2025
    4.0
    When busy would think food be hot but wasn't and girl at from counter definitely was not a happy person, dont roll your eyes when someone old ask a question be kind ..you might be the only person to interact with them...
  • AM
    Aaron Moreno
    Nov 13, 2025
    5.0
    Hey another McDonald's! You always know exactly the quality you are getting. This one is very clean!
  • AA
    Anthonie Alvarez
    Nov 7, 2025
    2.0
    11/7/25 @ 2100: The gentlemen running order-taker and window has to be retrained. Started off by asking, "What are you getting?" then didn't mention ONCE what my total was. I get to the window and he just sticks his hand out for my payment, then hands it back to me without saying a word and also neglected to ask if I wanted my receipt. I ordered two double cheeseburgers and waited TEN MINUTES at the window. He returns and just hands me the bag, again completely mute. The manager on duty is obviously doing a terrible job for allowing this behavior to happen on their watch. I've held both of their positions almost 10 years ago and I'm certain much hasn't changed. Do better management and franchisee. Are you guys shooting for the lowest rating for this location?

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 1900 W Warner Rd, Chandler, AZ?

The dine-in restaurant hours are from 5:00 AM to 10:00 PM from Monday to Thursday and Sunday, extended to 11:00 PM on Friday, and open 24 hours on Saturday.

What are the drive-through hours at this McDonald's location?

Drive-through service is available daily starting at 5:00 AM, closing at midnight Sunday to Thursday, open until 4:00 AM on Friday, and 24 hours on Saturday.