McDonald's

3.2
1488 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1900 W Warner Rd, Chandler, AZ
85224, United States

Hours

Reviews

3.2
1,488 reviews
5 stars
504
4 stars
252
3 stars
214
2 stars
131
1 star
387

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Feedback indicated that food was often cold, stale, or poorly prepared.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and play area.

Management Issues

Customers expressed concerns about management's lack of oversight and poor employee behavior.
  • CC
    Crystal Christy
    Dec 16, 2025
    1.0
    Literally the worst stingiest McDonald’s to ever exist if that was even possible - Every sandwich is dry. You literally have to ask them to actually put bagel sauce on your breakfast sandwich or even ketchup and pickles on your Mc double
  • MT
    Mary Mora Torres
    Dec 15, 2025
    2.0
    No eggs in our egg mcmuffins.
  • AB
    Angy Bayle
    Dec 9, 2025
    1.0
    Absolutely NO customer service. I placed an order via mobile app, and went through the drive-thru to pick it up, the kids were short if not rude... then they had us park and took about 10 minutes to bring the food, which is not terrible but it was just the start. I was missing two of 5 sandwiches, my daughter's order was made incorrectly, and the app has no options for customer service, it just tells you to call the store. I called 3 times - it rang for two minutes each time and then disconnected. I searched and tried to find a solution on the app but ended up googling the customer service number. I spoke to a nice Filipino lady who escalated it and requested a refund, which was the only decent interaction in this whole experience, the screenshot basically sums this up.
  • AP
    Ada Pham
    Nov 25, 2025
    1.0
    I juat drove ny the drive thru. The food was awful. Chicken Nuggets were cold, stale and had pieces of batter missing they looked OLD!fries were cold and stale. I spent $33 foe old food! DON'T GO HERE!
  • LL
    Levi
    Nov 20, 2025
    1.0
    Customer was rude at the drive through and my food was crushed on purpose I came through the first time thinking it was just a mistake but this was done twice…..

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 1900 W Warner Rd, Chandler, AZ?

The dine-in restaurant hours are from 5:00 AM to 10:00 PM from Monday to Thursday and Sunday, extended to 11:00 PM on Friday, and open 24 hours on Saturday.

What are the drive-through hours at this McDonald's location?

Drive-through service is available daily starting at 5:00 AM, closing at midnight Sunday to Thursday, open until 4:00 AM on Friday, and 24 hours on Saturday.