McDonald's

3.1
1178 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1090 E Pecos Rd, Chandler, AZ
85225, United States

Hours

Reviews

3.1
1,178 reviews
5 stars
359
4 stars
197
3 stars
172
2 stars
108
1 star
342

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported receiving incorrect orders, including missing items and wrong food.

Service Speed

Many reviews highlighted slow service, with long wait times for food and drive-thru orders.

Customer Service

Numerous complaints about rude staff and poor customer interactions were noted, particularly from management.

Cleanliness

Several customers mentioned dirty dining areas and unclean tables, impacting their overall experience.

Food Quality

Feedback indicated issues with food quality, including cold items and poorly prepared meals.
  • MH
    Matthew Hadley
    4 days ago
    1.0
    Made me wait over 5 minutes to take my order they don’t have McGriddle cakes on the tablet screen and I am not going to remove all the ingredients and pay 6 dollars for two buns this new ordering system is actually so stupid and annoying you aren’t paying me to take my order your paying other people to do it pay me or give me 5 dollars off every order I make because this is dystopian and crazy
  • LM
    Leeanne Munyon
    Jan 1, 2026
    1.0
    Horrible. Only filling drive through and call in orders. After 20 minutes, I got my money back and left. I remembered why I never go there!
  • KS
    Kaia Sennett
    Dec 31, 2025
    1.0
    Ordered a double quarter pounder with cheese. I expected more lettuce, onions, and pickles, but this is what I got. Pretty disappointed. We also were not given any straws or sauce.
  • RJ
    Ronald Eugene Jones
    Dec 30, 2025
    5.0
    The best fries in all of fast foods
  • JD
    John Doe
    Dec 4, 2025
    1.0
    Placed a order at 3:04 to pick up. Walked in ab 10 minutes later order wasn’t ready. No problem I wasn’t in a rush I don’t mind waiting. After waiting 20 minutes I go up to counter and get told it’ll be a few minutes. After 45 minutes to an hour of being there manager said I needed to walk in with the phone so the order pops up. Never have a I heard that. I saw my order number on their screen sitting so long it disappeared. Not even an apology for the hour wait and had someone else still waiting that was there before me. Not the type to complain over food but this was terrible.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1090 E Pecos Rd, Chandler?

McDonald's is open every day from 5:00 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM, except Friday and Saturday when it stays open until midnight.