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McDonald's

3.1
(1186 reviews)

Business Details

1090 E Pecos Rd, Chandler, AZ
85225, United States
(480) 821-5136
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1090 E Pecos Rd, Chandler, AZ
85225, United States

Hours

Reviews

3.1
1,186 reviews
5 stars
360
4 stars
199
3 stars
173
2 stars
109
1 star
345

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of acknowledgment, and long wait times.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and items not being prepared as requested.

Cleanliness

Several reviews mentioned the restaurant's cleanliness issues, including dirty tables and inoperable hand sanitizer stations.

Food Quality

Customers expressed dissatisfaction with food quality, noting cold items, poorly prepared meals, and inconsistent freshness.

Management Issues

Feedback indicated problems with management, including rude behavior and lack of effective staff training.
  • JJ
    jayne
    6 days ago
    2.0
    Be nice if they could fill order correctly. No drink for happy meal. No sauce for nuggets as ordered. Person handing order out window... ridiculous. She acted like I was an inconvenience and when I asked for drink carrier, she shoved drinks at me to hold, then gave me the carrier to put the drinks in myself, with no where to actually sit them in my vehicle. Gone are the days of customer service at a McDonald's. So much for a refund on the drink I didn't receive.
  • AA
    angelina
    Feb 21, 2026
    1.0
    they don't help out the elderly who cannot figure out the mobile app. customer service 0.
  • ZH
    zhai han
    Feb 7, 2026
    1.0
    We waited 30 minutes in the morning for a sandwich and a juice, which completely defeats the purpose of fast food. Don’t come here if you’re in a hurry. And the staff seemed too busy to communicate with customers.
  • DG
    Donald Garcia
    Feb 1, 2026
    1.0
    No customer service skills whatsoever, no acknowledgment of a customer walking in, no smiles, no saying “ we’ll be with in a moment” 2 workers walked right by me without no acknowledgment or any eye contact. You can tell there is no training for any of these employees. Very poorly ran facility!
  • MB
    Matthew Born
    Feb 1, 2026
    1.0
    Man I come here all the time because it’s close to the house. Today’s adventure take us to the new honey hot sausage breakfast sandwich which is supposedly for lunch but has egg. Not available just like orange juice a couple days ago and ice cream. It’s always a let down coming here.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1090 E Pecos Rd, Chandler?

McDonald's is open every day from 5:00 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM, except Friday and Saturday when it stays open until midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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