Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, lack of acknowledgment, and long wait times.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and items not being prepared as requested.
Cleanliness
Several reviews mentioned the restaurant's cleanliness issues, including dirty tables and inoperable hand sanitizer stations.
Food Quality
Customers expressed dissatisfaction with food quality, noting cold items, poorly prepared meals, and inconsistent freshness.
Management Issues
Feedback indicated problems with management, including rude behavior and lack of effective staff training.
JJ
jayne
6 days ago
2.0
Be nice if they could fill order correctly. No drink for happy meal. No sauce for nuggets as ordered. Person handing order out window... ridiculous. She acted like I was an inconvenience and when I asked for drink carrier, she shoved drinks at me to hold, then gave me the carrier to put the drinks in myself, with no where to actually sit them in my vehicle. Gone are the days of customer service at a McDonald's. So much for a refund on the drink I didn't receive.
AA
angelina
Feb 21, 2026
1.0
they don't help out the elderly who cannot figure out the mobile app. customer service 0.
ZH
zhai han
Feb 7, 2026
1.0
We waited 30 minutes in the morning for a sandwich and a juice, which completely defeats the purpose of fast food. Don’t come here if you’re in a hurry. And the staff seemed too busy to communicate with customers.
DG
Donald Garcia
Feb 1, 2026
1.0
No customer service skills whatsoever, no acknowledgment of a customer walking in, no smiles, no saying “ we’ll be with in a moment” 2 workers walked right by me without no acknowledgment or any eye contact. You can tell there is no training for any of these employees. Very poorly ran facility!
MB
Matthew Born
Feb 1, 2026
1.0
Man I come here all the time because it’s close to the house. Today’s adventure take us to the new honey hot sausage breakfast sandwich which is supposedly for lunch but has egg. Not available just like orange juice a couple days ago and ice cream. It’s always a let down coming here.
What are the regular operating hours of McDonald's at 1090 E Pecos Rd, Chandler?
McDonald's is open every day from 5:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open daily from 5:00 AM to 11:00 PM, except Friday and Saturday when it stays open until midnight.
Can I order McDonald's for delivery from this location?
Yes, delivery is available daily from 5:00 AM to 10:30 PM through McDonald's online ordering system.
What delivery services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I use McDonald's mobile app to place an order?
You can download the McDonald's app from the Apple App Store or Google Play Store and place orders easily through the app.
Are there any nearby pet services if I want to visit with my pet?
Yes, Happy Pets Palace and Playground and Happy Pets Palace Chandler offer pet boarding, pet sitting, and pet training services nearby.
I'm interested in fitness activities nearby. What options are close to McDonald's?
Nearby fitness options include KTR Chandler, KTR Family Action Sports Center, Crossfit, and CrossFit FH gyms and sports venues.
Where can I get a coffee or vegetarian meal near this McDonald's?
The Kind Bean offers coffee, cafes, and vegetarian restaurant options close by.
What attractions near McDonald's could customers visit before or after their meal?
Customers might visit nearby places such as Buon Padre Pizza for more dining options, or explore local services like Rose Crest Dental and L & V Nails & Spa for appointments.
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