Jimmy John's

3.9
238 reviews

About

Sandwich Restaurant

Location

Jimmy John's
800 N 54th St, Chandler, AZ
85226, United States

Hours

Reviews

3.9
238 reviews
5 stars
129
4 stars
40
3 stars
20
2 stars
12
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others noted issues with portion sizes and incorrect orders.

Service Speed

Customers had mixed experiences regarding service speed, with some praising the quick service while others reported long wait times.

Cleanliness

Several reviews mentioned cleanliness positively, but there were also concerns about the overall hygiene of the establishment.

Operational Issues

Customers frequently noted problems with the store's hours, including early closures and inconsistent availability.
  • SR
    Skyler Ratcliff
    Dec 12, 2025
    1.0
    If your looking for an establishment where you can walk up to the counter and have a cashier look at you with out a greeting or even saying whay can I get you this is definitely the place for you. Went for lunch today a gentman there said they will be right with me and then a lady walked up slowly. Im still not even sure if they are ready to take my order but shes there staring as if I was just supposed to know that she was ready to take my order. No welcome, how can I help you or even thanks for coming just silence.
  • AM
    Amanda Marlor
    Oct 23, 2025
    5.0
    We always get food to go but it seems comfy enough inside. Sandwiches are always delightful!
  • MC
    Mark Cooley
    Aug 29, 2025
    5.0
    Super fast, super yummy!
  • RG
    Ricky Garcia
    Aug 28, 2025
    5.0
    Food is as it's always been, 👍
  • MM
    Melinda Morris
    Jul 16, 2025
    1.0
    Buyer beware! Stopped at Sam’s Club, was starving and decided to get a sandwich before I go home. I asked for a slim small sandwich to be toasted. They could not do that. I asked for the wheat bread to be toasted on a hot sandwich, they said they could not do that so I said OK give me a regular sandwich. Make it hot. When it was in the oven, I asked for no onions. she seemed very rude that I was requesting anything. They did not ask me what I wanted on my sandwich so I said please give me extra mayo , and another rude response from the manager saying that they already put mail on it before they put it in the oven, which was very weird. He did tell me they can give me a couple packets to add myself. The whole thing was bizarre. It was like they were so inconvenience serving me. They had so many rules that I’ve never heard of. I would never go back to this place again ever.! I ended up with a regular sandwich that I did not want to be that big cost me almost $15. I ended up throwing half of it away and being just annoyed that I could not get a sandwich happily from a sandwich place by the way they don’t even ask you what to put on it and there’s a sign clearly saying these are the freebies that comes with the sandwich Horrible experience I would never ever step Foot in this place again ! The picture includes my sandwich in the garbage because it was way too big. And the two little packets of mayo they generously gave to me after the fact, cause it was too inconvenient for them to add more mayo! I will take this review down if they learned their lesson to treat their customers with kindness if they’re gonna spend money on that place