Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.5
1,527 reviews
5 stars
1,174
4 stars
164
3 stars
59
2 stars
38
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and dismissive behavior from employees.
Order Accuracy
Several customers experienced issues with incorrect drink orders, leading to frustration and disappointment.
Speed of Service
While some reviews highlight quick service, others mention long wait times and inefficiencies during busy periods.
Drink Quality
Opinions on drink quality vary, with some customers enjoying their beverages while others found them lacking in flavor or poorly made.
- KCKarina C3 days ago1.0We ordered a medium iced tropical tea from the Dutch Bros on Chandler Blvd and McClintock. After leaving, we realized the cup was basically nothing but ice with barely any drink in it. We went back, and they flat-out refused to remake it. That’s already bad business, but the manager, Emily, made it far worse. She was openly rude, said her “hands were tied,” smirked, and walked away. That kind of attitude is beyond unprofessional, it’s insulting. I did not pay full price for a cup of ice. This was a total rip-off and an embarrassing excuse for customer service. I will not be coming back.
- BKBeth KeysJan 4, 20263.0Sometimes they are nice, sometimes they arent. Staff knowledge is all over the place, again some know the menu some don’t. Tip minimums are also high , should be options $1, $2 or $3 no 20% starts
- OHOlga HernándezDec 22, 20251.0Disappointed with my visit today. They messed up two drinks, and when I politely complained, the staff caught an attitude instead of fixing the issue professionally. The manager was especially rude, which seems to be a pattern every time I come here. Customer service has seriously gone downhill. Definitely won’t be returning.
- AAArmando AvilaDec 14, 20251.0Absolutely unacceptable service. Staff were rude, dismissive, and openly disrespectful. To make it worse, they falsely accused me of leaving trash behind when it wasn’t mine at all. Instead of basic customer service or professionalism, I was met with attitude and blame. No accountability, no respect, and no reason to come back. Do better
- AAArmando AvilaDec 10, 20251.0I had a really disappointing experience at this Dutch Bros location today. The employee helping me, Ella, came across as rude and dismissive from the moment I pulled up. She didn’t greet me, seemed annoyed when I asked questions about the menu, and the overall interaction felt rushed and unfriendly. I usually love Dutch Bros because the service is upbeat and positive, but this visit was the exact opposite. I hope management can address the customer service here, because experiences like this make me not want to come back.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the opening hours of Dutch Bros Coffee at 3665 W Chandler Blvd?
Dutch Bros Coffee at 3665 W Chandler Blvd is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer sugar-free flavors?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I customize my drink at Dutch Bros Coffee?
Yes, broistas are happy to make any drink the way you'd like, including customizations through Order Ahead.
What forms of payment are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check locally for personal check acceptance.
Do you offer delivery service at Dutch Bros Coffee on W Chandler Blvd?
Dutch Bros Coffee does not offer delivery directly, but third-party services may provide it. They emphasize the best experience by visiting the shop.
Where can I find Dutch Bros Coffee near 3665 W Chandler Blvd?
Besides this location, there are other nearby coffee shops such as Seattle’s Best Coffee and Aspire Jumpin’ Java, which you can visit if you’re exploring the area.
What nearby services can I use before or after visiting Dutch Bros Coffee at 3665 W Chandler Blvd?
Nearby, you can visit Herbal Nails & Spa or CC Nails Boutique for beauty and spa services, or enjoy a meal at La Madeleine French Bakery & Café or Adalbertos Mexican Food.
Can I stay nearby when visiting Dutch Bros Coffee on W Chandler Blvd?
Yes, there are several hotels like Marriott Townplace, TownePlace Suites Phoenix Chandler/Fashion Center, and Hyatt Place Phoenix/Chandler-Fashion Center close to Dutch Bros Coffee for convenient accommodation.
How can I order ahead or get rewards at Dutch Bros Coffee?
Download the Dutch Bros app to order ahead, customize your drink, and earn points for rewards including a free drink on your birthday.
What types of drinks does Dutch Bros Coffee offer for children?
Kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies specially crafted for them.