Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
594 reviews
5 stars
344
4 stars
130
3 stars
45
2 stars
23
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are numerous complaints about poor customer service, including long wait times, rude staff, and unhelpful responses to complaints.
Food Quality
While many customers enjoy the food and ice cream, there are consistent reports of incorrect orders, poorly mixed items, and high prices.
Cleanliness
Several reviews mention cleanliness issues, particularly during busy hours, with some customers noting dirty bathrooms and overall untidy conditions.
Management
Feedback on management is mixed; some praise specific managers for their friendliness, while others criticize the overall management style and staff training.
- JAjohn andresakisNov 11, 20251.0Now available a eggnog shake delish!
- LSLois ShugarrNov 9, 20255.0DQ is such a friendly place, and still serves softserve that is reasonably priced and delish.
- GBG BoyapatyNov 2, 20251.0This was, without question, one of the most appalling customer service experiences I have ever encountered. A senior citizen and I waited more than fifteen minutes without so much as an acknowledgment from the two employees behind the counter (11/01/25 - afternoon). They carried on as if we were invisible. When I finally inquired about my order, I was met with open disdain—a scoff, as though my request for basic service was an inconvenience. The indifference and unprofessionalism displayed by these two employees were absolutely unacceptable. No customer—let alone an elderly patron—should ever be treated with such disregard. I strongly urge others to avoid this location entirely and visit a Dairy Queen where courtesy and competence still matter.
- MJMegan JuradoOct 19, 20255.0Our food is always delicious and the staff is very friendly. We love the manager that is often there at night.
- IRIsabel RiveraSep 22, 20252.0Every time I order a blizzard it is never fully mixed. Less than half is mixed with the rest just being plain
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the hours of operation for Dairy Queen Grill & Chill in Chandler, AZ?
The restaurant is open from 10:00 AM to 10:00 PM Sunday through Thursday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill offer outdoor seating and WiFi?
Yes, it offers both outdoor seating and free WiFi for customers.
Is there a Drive-Thru service available at Dairy Queen Grill & Chill?
Yes, the location features a Drive-Thru for convenient ordering and pickup.
Can families with children comfortably visit Dairy Queen Grill & Chill?
Yes, the establishment is family-friendly and welcomes children.
How can I place an order ahead of time at Dairy Queen Grill & Chill?
You can place an order for pickup online by visiting the Dairy Queen order page specific to this location.
Are there any apps or deals available for Dairy Queen customers?
Yes, you can download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Which nearby eateries can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby eateries include Salad and Go, Denny's, Blue 32 Sports Grill, and Moreno's Mexican Grill Express, offering various dining options for you to explore.
What local amenities are close to Dairy Queen Grill & Chill that might be convenient for visitors?
Nearby amenities include Bank of America ATM for banking needs, AlphaMeD Urgent Care for medical services, and UPS Access Point for courier and shipping services.
Are there entertainment or recreational facilities near Dairy Queen Grill & Chill?
Yes, nearby entertainment includes the Majestic Neighborhood Cinema Grill, Alamo Drafthouse Phoenix cinema, and F45 Training Ocotillo gym for fitness activities.