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Dairy Queen Grill & Chill

4.1
(384 reviews)

Business Details

4021 S Gilbert Rd, Chandler, AZ
85249-2702, United States
(480) 686-8376
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
4021 S Gilbert Rd, Chandler, AZ
85249-2702, United States

Hours

Reviews

4.1
384 reviews
5 stars
221
4 stars
81
3 stars
24
2 stars
14
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and quick service, while others reported rude staff and long wait times.

Food Quality

While many customers enjoyed the ice cream and some food items, there were complaints about food being undercooked, stale, or not meeting expectations.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.

Cleanliness

The establishment was generally noted for being clean, although some reviews mentioned unsatisfactory conditions at times.

Customer Experience

Overall, customer experiences were mixed, with some expressing satisfaction and loyalty, while others indicated they would not return due to poor service or food quality.
  • MV
    Malcolm Victorian
    1 day ago
    1.0
    The worse Dairy Queen, I’ve ever been to the service was horrible and the quality was horrible. They served me a Melted blizzard will not return ever again. Customer service worker had an attitude
  • DD
    Debra
    Feb 13, 2026
    5.0
    Stopped for a blizzard. The staff was very plesant and helped without a wait. Yummy chocolate strawberry Blizzard!! Hey take you honey there for a Valentine Day treat!!
  • N2
    Nuesleben 2022
    Jan 18, 2026
    1.0
    I ordered a mini cup of the seasonal mint Oreo blizzard. The thing is tiny and they were charging me over six dollars for it! I had a 50% off deal on the app which I used but still over three dollars for this little tiny mini cup not only that in the past, I used to have to tell them to give me less Oreo cookies than usual because they’d put so much in there but this time they must’ve just put like one half of an Oreo cookie in there because it was hardly any at all! I don’t know if it’s all the Dairy Queen’s or just this one, but that is an absolute rip off and unacceptable. I will never go there again! No wonder I Hardly ever see anyone there!
  • MW
    morgan whitehead
    Jan 8, 2026
    1.0
    No longer there
  • RS
    Randy Shivers
    Dec 22, 2025
    1.0
    It’s Monday 12/22 at 9:10pm. The doors are locked and the cone is in the drive thru. There a a group of teen inside and outside socializing and more pulled in as I was leaving and they appeared to be waiting me out. No signage on the door about closing early. I’m leaving a review just to make you aware of how it looked to a customer.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main menu specialties at Dairy Queen Grill & Chill in Chandler, AZ?

The menu features Soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburger® among other items.

What are the operating hours of Dairy Queen Grill & Chill at 4021 S Gilbert Rd, Chandler?

The store is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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