Customers frequently reported slow service, incorrect orders, and unprofessional behavior from staff.
Food Quality
While many enjoyed the ice cream and some food items, there were complaints about undercooked food and inconsistent quality.
Staff Attitude
Feedback varied on staff friendliness; some praised the employees for being kind and helpful, while others noted rudeness and lack of professionalism.
Cleanliness
The establishment was often described as clean, contributing positively to the dining experience.
Order Accuracy
There were multiple instances of incorrect orders and missing items, leading to customer frustration.
MW
morgan whitehead
4 days ago
1.0
No longer there
RS
Randy Shivers
Dec 22, 2025
1.0
It’s Monday 12/22 at 9:10pm. The doors are locked and the cone is in the drive thru. There a a group of teen inside and outside socializing and more pulled in as I was leaving and they appeared to be waiting me out. No signage on the door about closing early. I’m leaving a review just to make you aware of how it looked to a customer.
TC
travis christoff
Dec 18, 2025
5.0
I got order my food it I was out in no time and there ice cream is the best thing I ever had insane taste ever felt
LC
Logan Cook
Dec 12, 2025
5.0
The address was wrong on Google. It was about a block down the road. Ice-cream was great as always. They need to fix the address issue though.
NA
Namya Agrawal
Nov 15, 2025
5.0
The server with the green hair and glasses was so nice and sweet(I think her name was Erin?). My blizzard was divine and the service was exceptional, Very coolio. My burger was scrumptious. I experienced a field of new flavors and sensations upon my blizzard.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main menu specialties at Dairy Queen Grill & Chill in Chandler, AZ?
The menu features Soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburger® among other items.
What are the operating hours of Dairy Queen Grill & Chill at 4021 S Gilbert Rd, Chandler?
The store is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location has a drive-thru and offers outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and welcoming to children?
Yes, the restaurant is family-friendly and welcomes children, making it a great place for kids to enjoy.
Can customers order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, customers can order online via the website and download the Dairy Queen App for exclusive deals and mobile rewards.
Does this Dairy Queen location provide free WiFi to its customers?
Yes, free WiFi is available at this Dairy Queen Grill & Chill location.
What nearby places can I visit around the Dairy Queen Grill & Chill in Chandler?
Nearby places include Nekter Juice Bar, Teriyaki Madness, and Zoyo Frozen Yogurt - South Chandler, great options for additional dining experiences near your visit.
Are there fitness centers near Dairy Queen Grill & Chill where I can exercise before or after my meal?
Yes, nearby gyms include ICompete Fitness, Tactical Fitness, Arizona Olympian Gymnastics, and Orangetheory Fitness South Chandler.
What entertainment or school-related places are close to Dairy Queen Grill & Chill?
Close by are the Knights Theatre Company at Arizona College Prep High School and ACPAthletics, offering theater and sports activities.
What additional services like beauty or wellness are available near Dairy Queen Grill & Chill?
Nearby you can find several beauty and wellness services including Ivy Lane Aesthetics, Fern + Moss Waxing Studio, Dip Nail Boutique, Velour Beauty Bar, and Sugar Island CBD counseling.