Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.1
384 reviews
5 stars
221
4 stars
81
3 stars
24
2 stars
14
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied significantly, with some praising friendly and quick service, while others reported rude staff and long wait times.
Food Quality
While many customers enjoyed the ice cream and some food items, there were complaints about food being undercooked, stale, or not meeting expectations.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.
Cleanliness
The establishment was generally noted for being clean, although some reviews mentioned unsatisfactory conditions at times.
Customer Experience
Overall, customer experiences were mixed, with some expressing satisfaction and loyalty, while others indicated they would not return due to poor service or food quality.
MV
Malcolm Victorian
1 day ago
1.0
The worse Dairy Queen, I’ve ever been to the service was horrible and the quality was horrible. They served me a Melted blizzard will not return ever again. Customer service worker had an attitude
DD
Debra
Feb 13, 2026
5.0
Stopped for a blizzard. The staff was very plesant and helped without a wait. Yummy chocolate strawberry Blizzard!! Hey take you honey there for a Valentine Day treat!!
N2
Nuesleben 2022
Jan 18, 2026
1.0
I ordered a mini cup of the seasonal mint Oreo blizzard. The thing is tiny and they were charging me over six dollars for it! I had a 50% off deal on the app which I used but still over three dollars for this little tiny mini cup not only that in the past, I used to have to tell them to give me less Oreo cookies than usual because they’d put so much in there but this time they must’ve just put like one half of an Oreo cookie in there because it was hardly any at all! I don’t know if it’s all the Dairy Queen’s or just this one, but that is an absolute rip off and unacceptable. I will never go there again! No wonder I Hardly ever see anyone there!
MW
morgan whitehead
Jan 8, 2026
1.0
No longer there
RS
Randy Shivers
Dec 22, 2025
1.0
It’s Monday 12/22 at 9:10pm. The doors are locked and the cone is in the drive thru. There a a group of teen inside and outside socializing and more pulled in as I was leaving and they appeared to be waiting me out. No signage on the door about closing early. I’m leaving a review just to make you aware of how it looked to a customer.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main menu specialties at Dairy Queen Grill & Chill in Chandler, AZ?
The menu features Soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburger® among other items.
What are the operating hours of Dairy Queen Grill & Chill at 4021 S Gilbert Rd, Chandler?
The store is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location has a drive-thru and offers outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and welcoming to children?
Yes, the restaurant is family-friendly and welcomes children, making it a great place for kids to enjoy.
Can customers order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, customers can order online via the website and download the Dairy Queen App for exclusive deals and mobile rewards.
Does this Dairy Queen location provide free WiFi to its customers?
Yes, free WiFi is available at this Dairy Queen Grill & Chill location.
What nearby places can I visit around the Dairy Queen Grill & Chill in Chandler?
Nearby places include Nekter Juice Bar, Teriyaki Madness, and Zoyo Frozen Yogurt - South Chandler, great options for additional dining experiences near your visit.
Are there fitness centers near Dairy Queen Grill & Chill where I can exercise before or after my meal?
Yes, nearby gyms include ICompete Fitness, Tactical Fitness, Arizona Olympian Gymnastics, and Orangetheory Fitness South Chandler.
What entertainment or school-related places are close to Dairy Queen Grill & Chill?
Close by are the Knights Theatre Company at Arizona College Prep High School and ACPAthletics, offering theater and sports activities.
What additional services like beauty or wellness are available near Dairy Queen Grill & Chill?
Nearby you can find several beauty and wellness services including Ivy Lane Aesthetics, Fern + Moss Waxing Studio, Dip Nail Boutique, Velour Beauty Bar, and Sugar Island CBD counseling.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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