Dairy Queen Grill & Chill

4.1
380 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
4021 S Gilbert Rd, Chandler, AZ
85249-2702, United States

Hours

Reviews

4.1
380 reviews
5 stars
220
4 stars
81
3 stars
24
2 stars
14
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unprofessional behavior from staff.

Food Quality

While many enjoyed the ice cream and some food items, there were complaints about undercooked food and inconsistent quality.

Staff Attitude

Feedback varied on staff friendliness; some praised the employees for being kind and helpful, while others noted rudeness and lack of professionalism.

Cleanliness

The establishment was often described as clean, contributing positively to the dining experience.

Order Accuracy

There were multiple instances of incorrect orders and missing items, leading to customer frustration.
  • MW
    morgan whitehead
    4 days ago
    1.0
    No longer there
  • RS
    Randy Shivers
    Dec 22, 2025
    1.0
    It’s Monday 12/22 at 9:10pm. The doors are locked and the cone is in the drive thru. There a a group of teen inside and outside socializing and more pulled in as I was leaving and they appeared to be waiting me out. No signage on the door about closing early. I’m leaving a review just to make you aware of how it looked to a customer.
  • TC
    travis christoff
    Dec 18, 2025
    5.0
    I got order my food it I was out in no time and there ice cream is the best thing I ever had insane taste ever felt
  • LC
    Logan Cook
    Dec 12, 2025
    5.0
    The address was wrong on Google. It was about a block down the road. Ice-cream was great as always. They need to fix the address issue though.
  • NA
    Namya Agrawal
    Nov 15, 2025
    5.0
    The server with the green hair and glasses was so nice and sweet(I think her name was Erin?). My blizzard was divine and the service was exceptional, Very coolio. My burger was scrumptious. I experienced a field of new flavors and sensations upon my blizzard.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main menu specialties at Dairy Queen Grill & Chill in Chandler, AZ?

The menu features Soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburger® among other items.

What are the operating hours of Dairy Queen Grill & Chill at 4021 S Gilbert Rd, Chandler?

The store is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.