Customer experiences with service quality varied significantly, with some praising friendly and quick service, while others reported rude staff and long wait times.
Food Quality
Feedback on food quality was mixed; some customers enjoyed the food and ice cream, while others complained about stale or poorly prepared items.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Cleanliness
Many customers noted that the establishment was clean and well-maintained, contributing positively to their overall experience.
Customer Experience
Several reviews highlighted a lack of communication and professionalism from staff, impacting the overall customer experience negatively.
NA
Namya Agrawal
Nov 15, 2025
5.0
The server with the green hair and glasses was so nice and sweet(I think her name was Erin?). My blizzard was divine and the service was exceptional, Very coolio. My burger was scrumptious. I experienced a field of new flavors and sensations upon my blizzard.
IR
Isabel Rivera
Sep 22, 2025
2.0
Every time I come for a blizzard it is never full mixed to the bottom. It’s only mixed the first third of the way
VW
Vincent Woessner
Sep 7, 2025
2.0
This Dairy Queen is a solid place with good workers and good food. But I want to know, who the hell keeps telling them to put soda lids, over Blizzards!?
I shouldn't have to ask, every. Single. Damn time for the proper lids on Blizzards! I had to clean my car, every single time because of this issue. This is the 7th time after having to take my car to the cleaners!
QUIT USING SODA LIDS FOR ICE CREAM DAMNIT!
SM
S M
Aug 16, 2025
1.0
Made me wait for over 25 min for a mobile order. 25 min past the pickup time only to get dirty looks when asked about the delay
DB
Desiree Borling
Aug 12, 2025
5.0
Napahanga talaga ako ng Dairy Queen. Kinuha ko ang aking mga anak upang kumuha ng malamig dahil ang init ay brutal. Kumuha ako ng katamtamang tsokolate ng aking anak na babae na sinawsaw ang ice-cream sa isang cone, ang aking anak na lalaki ng cherry icey at ang aking sarili ng ilang piraso ng manok, at tsokolate
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main menu specialties at Dairy Queen Grill & Chill in Chandler, AZ?
The menu features Soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburger® among other items.
What are the operating hours of Dairy Queen Grill & Chill at 4021 S Gilbert Rd, Chandler?
The store is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location has a drive-thru and offers outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and welcoming to children?
Yes, the restaurant is family-friendly and welcomes children, making it a great place for kids to enjoy.
Can customers order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, customers can order online via the website and download the Dairy Queen App for exclusive deals and mobile rewards.
Does this Dairy Queen location provide free WiFi to its customers?
Yes, free WiFi is available at this Dairy Queen Grill & Chill location.
What nearby places can I visit around the Dairy Queen Grill & Chill in Chandler?
Nearby places include Nekter Juice Bar, Teriyaki Madness, and Zoyo Frozen Yogurt - South Chandler, great options for additional dining experiences near your visit.
Are there fitness centers near Dairy Queen Grill & Chill where I can exercise before or after my meal?
Yes, nearby gyms include ICompete Fitness, Tactical Fitness, Arizona Olympian Gymnastics, and Orangetheory Fitness South Chandler.
What entertainment or school-related places are close to Dairy Queen Grill & Chill?
Close by are the Knights Theatre Company at Arizona College Prep High School and ACPAthletics, offering theater and sports activities.
What additional services like beauty or wellness are available near Dairy Queen Grill & Chill?
Nearby you can find several beauty and wellness services including Ivy Lane Aesthetics, Fern + Moss Waxing Studio, Dip Nail Boutique, Velour Beauty Bar, and Sugar Island CBD counseling.