Chipotle Mexican Grill

3.3
444 reviews

About

Mexican Restaurant
Chipotle Alma School and Chandler is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1055 W Chandler Blvd, Chandler, AZ
85224, United States

Hours

Reviews

3.3
444 reviews
5 stars
179
4 stars
65
3 stars
40
2 stars
32
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and long wait times for orders.

Portion Sizes

Many reviews highlighted dissatisfaction with small portion sizes, especially for the price paid.

Food Quality

There were multiple complaints about food quality, including undercooked ingredients and stale items.

Inconsistent Experience

Customers experienced significant variability in their orders, with some praising the food while others reported serious issues.

Management Concerns

Several reviews mentioned poor management practices, including rude behavior from managers and lack of staff training.
  • DG
    D G
    Dec 30, 2025
    3.0
    Ez ordering.
  • AM
    AJ McCarthy
    Dec 12, 2025
    3.0
    I have been to this Chipotle many times and it's fine. The only recommendation I have is that you avoid ordering online. The last two times I placed an online order, they have messed it up... And both times they messed up the same thing (they forgot the sour cream) To ensure you get what you want, order in person and not online.
  • JL
    Jeff Leligdon
    Dec 10, 2025
    1.0
    Extremely bipolar with their discounts. Same manager told me 3 different things with EMS discounts and suddenly firmly states “we only do police discounts.” with an angered glare. I’ve never had a problem with the discount through the other 4 managers before. Something at corporate needs to be figured out, and in the meantime, I’ll continue to get the discount from other locations that are consistent with EMS recognition.
  • MK
    Melissa Krainski
    Nov 19, 2025
    1.0
    I don't know how the food is, I didn't eat. They wouldn't take my order, they were so preoccupied by the take out orders for people who aren't here, making food for the employees, getting themselves a big iced tea, nobody even greeted me. Then somebody noticed I was waiting but this was the manager I guess because she was far too important to make a meal gave me a look that indicated as much and continued walking. The staff all speaks Spanish to eacholer, very exclusionary to normals. I eat at Chipotle a lot but this was not up to the normal standard, typically a manager jumps in and helps out, not here, a haughty woman simply walks around barking in Spanish. This isn' an authentic Mexican restaurant, it's owned by McDonald's. The "I don't have to help the customer" attitude has spread to all of the employees. The all Spanish Chipotles usually have way too much salt in the food and other serious problems because they don't follow the recipes or something anyway. I gave up & wouldn't go back to this location. Actually, I think I'll boycott all Chipotle food for while, they obviously don't care about my time or experience, they can live without my money too.
  • EE
    Emelyn
    Nov 11, 2025
    1.0
    RAW CHICKEN!!!! Do not eat here!!!! My husband went here on November 10th around 8pm. He got a chicken bowl and I got the soft tacos kids meal. I tend to take apart my chicken to make it into smaller pieces and I noticed there was some pieces of chicken that had a pink hue to them, I ignored it and put those to the side. I continued to eat my meal till I noticed one of the pieces of chicken that I was taking apart had BLOOD! And it was very pink. My husband went back to the store to get a refund and they only refunded mine since It was only my meal that we had evidence for uncooked chicken. My husband doesn't tend to examine his food like I do but if I had uncooked chicken, without a doubt he had it too. The staff, specifically Sahiney, who was working at the register, gave my husband attitude when he brought up his complaint, as if he was the one in the wrong. Then they apologized and said it won’t happen again. I can only imagine how many people and kids will get sick from todays food. Unbelievable. I have filed a complaint to corporate but please people don’t come to this location. I have attached an image of my food below

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Alma School and Chandler serve?

Chipotle Mexican Grill serves fast-casual Mexican dishes like burritos, bowls, quesadillas, tacos, and salads featuring responsibly sourced ingredients.

What are the opening hours for Chipotle Mexican Grill located at 1055 W Chandler Blvd?

The restaurant is open daily from 10:45 AM to 11:00 PM.