Chipotle Alma School and Chandler is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported poor service, including rude staff and long wait times for orders.
Portion Sizes
Many reviews highlighted dissatisfaction with small portion sizes, especially for the price paid.
Food Quality
There were multiple complaints about food quality, including undercooked ingredients and stale items.
Inconsistent Experience
Customers experienced significant variability in their orders, with some praising the food while others reported serious issues.
Management Concerns
Several reviews mentioned poor management practices, including rude behavior from managers and lack of staff training.
DG
D G
Dec 30, 2025
3.0
Ez ordering.
AM
AJ McCarthy
Dec 12, 2025
3.0
I have been to this Chipotle many times and it's fine. The only recommendation I have is that you avoid ordering online. The last two times I placed an online order, they have messed it up... And both times they messed up the same thing (they forgot the sour cream) To ensure you get what you want, order in person and not online.
JL
Jeff Leligdon
Dec 10, 2025
1.0
Extremely bipolar with their discounts. Same manager told me 3 different things with EMS discounts and suddenly firmly states “we only do police discounts.” with an angered glare. I’ve never had a problem with the discount through the other 4 managers before. Something at corporate needs to be figured out, and in the meantime, I’ll continue to get the discount from other locations that are consistent with EMS recognition.
MK
Melissa Krainski
Nov 19, 2025
1.0
I don't know how the food is, I didn't eat. They wouldn't take my order, they were so preoccupied by the take out orders for people who aren't here, making food for the employees, getting themselves a big iced tea, nobody even greeted me. Then somebody noticed I was waiting but this was the manager I guess because she was far too important to make a meal gave me a look that indicated as much and continued walking. The staff all speaks Spanish to eacholer, very exclusionary to normals. I eat at Chipotle a lot but this was not up to the normal standard, typically a manager jumps in and helps out, not here, a haughty woman simply walks around barking in Spanish. This isn' an authentic Mexican restaurant, it's owned by McDonald's. The "I don't have to help the customer" attitude has spread to all of the employees. The all Spanish Chipotles usually have way too much salt in the food and other serious problems because they don't follow the recipes or something anyway. I gave up & wouldn't go back to this location. Actually, I think I'll boycott all Chipotle food for while, they obviously don't care about my time or experience, they can live without my money too.
EE
Emelyn
Nov 11, 2025
1.0
RAW CHICKEN!!!! Do not eat here!!!! My husband went here on November 10th around 8pm. He got a chicken bowl and I got the soft tacos kids meal. I tend to take apart my chicken to make it into smaller pieces and I noticed there was some pieces of chicken that had a pink hue to them, I ignored it and put those to the side. I continued to eat my meal till I noticed one of the pieces of chicken that I was taking apart had BLOOD! And it was very pink.
My husband went back to the store to get a refund and they only refunded mine since It was only my meal that we had evidence for uncooked chicken. My husband doesn't tend to examine his food like I do but if I had uncooked chicken, without a doubt he had it too.
The staff, specifically Sahiney, who was working at the register, gave my husband attitude when he brought up his complaint, as if he was the one in the wrong. Then they apologized and said it won’t happen again. I can only imagine how many people and kids will get sick from todays food. Unbelievable. I have filed a complaint to corporate but please people don’t come to this location.
I have attached an image of my food below
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Alma School and Chandler serve?
Chipotle Mexican Grill serves fast-casual Mexican dishes like burritos, bowls, quesadillas, tacos, and salads featuring responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill located at 1055 W Chandler Blvd?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Can I order food online from Chipotle Mexican Grill at Alma School and Chandler?
Yes, you can order online through their website or app at https://order.chipotle.com/.
Does Chipotle Mexican Grill have any rewards or loyalty programs?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
How does Chipotle Mexican Grill ensure the quality of its ingredients?
They follow "Food with Integrity" principles by sourcing ingredients from farms that practice humane and sustainable farming, using only 53 real ingredients without artificial additives.
What is the contact email and phone number for Chipotle Mexican Grill at Alma School and Chandler?
You can contact them at AZ.3836.AlmaChandler@chipotle.com or call +1 602-742-3574.
Which nearby convenience stores can I visit before or after dining at Chipotle Mexican Grill?
Nearby convenience stores include ampm, ARCO, and Circle K, which are convenient stops for snacks or fuel.
Are there any nearby banks close to Chipotle Mexican Grill for financial services?
Yes, nearby banks include Bank of America, Wells Fargo Bank, and Chase Bank for your financial service needs.
What nearby restaurants could I visit if I want different dining options near Chipotle Mexican Grill?
You can try Krispy Kreme Doughnuts for pastries, Sizzle Mongolian Grill for Asian cuisine, or Filiberto's Mexican Food for Tex-Mex specialties.
Are there fitness or wellness centers near Chipotle Mexican Grill in Chandler?
Yes, Anytime Fitness gym and Sun Phoenix Massage spa are nearby for fitness and relaxation before or after your meal.