Business Details
About
Mexican Restaurant
Chipotle Chandler Boulevard Shops is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
872 reviews
5 stars
453
4 stars
174
3 stars
73
2 stars
40
1 star
132
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude or dismissive staff, poor communication, and difficulty with order accuracy.
Cleanliness
The dining area was often described as dirty, with many customers noting unclean tables and a lack of general upkeep.
Food Quality
There were numerous complaints about food quality, including undercooked rice, small portion sizes, and inconsistent taste.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of online orders.
- OTOmkar Tamhane2 days ago5.0Excellent Maxican food and service only improvement needed is not kept toddler chair or facility, so if any guest is coming with toddler it is quite difficult to manage toddler and dine-in into the restaurant
- LPLauren PotempaNov 9, 20254.0Tables and floor are dirty. It's 6 pm, but there are less than 5 people here so someone could certainly come clean. All food choices were available and everything is tasty.
- VAVincent Amanor-BoaduNov 4, 20255.0Peaceful.
- RIR IshidaOct 19, 20253.0Disappointing and hilarious male staff. I asked to sample the new chimichuri and young brown haired male looked like it was an odd request. He walked a few steps to the male manager and they had a brief discussion and finally gave one so I could try it. I had to ask for a chip unless I was expected to drink it. My wife started to make here burrito and asked for them to put the chimichuri on it. This was a debacle because the you male had to stop to say it was an added charge for it. Just add it, still looking confused at me wife so she said here add this one, which was the sample I tried. He said, I cannot take that back…still confused I said, then can you just use one and add it? Moving on, we had added queso in our burritos and this apparently was another anomaly. Here comes another huddle for the two males to figure out how to up charge. This was the most difficult process for a burrito! 🤣 My wife ordered chips, we finally sat down and she realized she had no salsa to go with them and I offered to go get a side which seemed like an impossibility after the struggle to try a sample or add the queso. I went back, grabbed a side of the pico and green and the young male slopped it into the containers and looked extremely annoyed. I just grinned at the cashier and said, “well he looks angry” 🤦♂️ EITHER THE OWNERS OF THIS LOCATION ARE SO CHEAP THEY STRUGGLE WITH SAMPLES AND ADD ONS THAT THEY ACCOUNT FOR EVERYTHING…..OR THEY HAVE HORRIBLE MANAGEMENT. Yes there are always two sides, and maybe they see their side differently, but this was by far the saddest experience from a Chipotle, nope, the only poor experience we have ever had. The food was still good, but the service was a bit rude. The young females at the start of the line and cashier were wonderful, welcoming and pleasant. The date of our visit was 10/18/2025 around 11:30AM.
- KPKarla Yadira PoggioMendézOct 7, 20254.0It was ok we had to reapet ourself music tooooooo loud
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Chandler Boulevard Shops?
Chipotle Mexican Grill at Chandler Boulevard Shops is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer delivery and in-store pickup services?
Yes, this Chipotle location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Chandler?
It is located at 3395 W Chandler Blvd, Suite 1, Chandler, AZ 85226, west of the 101 in front of Chandler Fashion Center.
How can I order food online from Chipotle Chandler Boulevard Shops?
You can place orders online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What kind of food does Chipotle Mexican Grill serve at this location?
Chipotle serves customizable Mexican food such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their 'Food with Integrity' principles.
Are there loyalty rewards or offers available at Chipotle Chandler Boulevard Shops?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Which nearby restaurants can I visit before or after dining at Chipotle?
Nearby dining options include Pasta Pomodoro (Italian), Jimmy John's (sandwich shop), Five Guys (burgers), Elephant Bar (American), and Olive Garden (Italian).
Are there nearby places where I can get a smoothie or juice near Chipotle?
Yes, Nekter Juice Bar, a smoothie and juice café, is located nearby for a healthy beverage option.
What beauty and wellness services are available near Chipotle Chandler Boulevard Shops?
Nearby beauty and wellness locations include Amazing Lash Studio, Dolce Salon & Spa, Merle Norman Cosmetic Studio, The Workshop Hair & Design, and Red Mountain Weight Loss center.
What payment methods are accepted at Chipotle Mexican Grill Chandler Boulevard Shops?
This Chipotle location accepts credit cards and offers gift cards for purchase.