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Brand Certified

Chipotle Mexican Grill

3.5
(903 reviews)

About

Mexican Restaurant
Chipotle Alma School & Queen Creek is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2895 S Alma School Rd, Chandler, AZ
85286, United States

Hours

Reviews

3.5
903 reviews
5 stars
391
4 stars
157
3 stars
61
2 stars
75
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold food, small portions, and unsatisfactory presentation.

Cleanliness

Many reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, noting that certain staff members provided excellent service.
  • CC
    Conner
    2 days ago
    5.0
    I come here all the time - during the busy and during the dead. I’ve never once had a bad experience. I wanted to mention, last time they charged me for double chicken. But the guy was super understanding, refunded me in a second, and then offered me a free drink. I highly respect anyone doing service recovery like this (coming from a leader in the service industry). Great Chipotle 👍
  • DD
    David Davis
    Feb 17, 2026
    5.0
    Chipotle always treats us right!!!
  • MF
    Micah Flannagan
    Feb 8, 2026
    1.0
    Worst experience I’ve ever had at this Chipotle. I stood in line for about 25 minutes and then waited another 20 minutes just for two steak quesadillas — nothing else. I asked for extra cheese, and the employee spilled a large portion of it and just said “whoops” before continuing. When I politely asked for more cheese to make up for what was dropped, he seemed annoyed and huffed about it. When the quesadillas came out, they were cut and shoved into the box so roughly that most of the slices were completely scrunched and messy. On the second quesadilla, the tortilla had stuck to the foil and instead of remaking it, the employee ripped it off and scraped everything into the container. The overall presentation and care were really disappointing. On top of that, the staff seemed frustrated and slow-moving, which made the long wait feel even worse. I also noticed a food-handling concern — one employee with a long mustache kept touching his face and was very close to the food, which didn’t feel sanitary. $32 for two steak quesadillas and guac should come with better service and quality than this. Really disappointing experience.
  • JP
    James Pak
    Feb 5, 2026
    1.0
    Food was ok. It was cold. Not much meat added. Its not what I remembered from other stores. Usually packed tight and warm. Broke out in a rash. Next morning the rash was gone. But a tingling pain sensation remained on my tongue for 2 days during mouth wash which kills bacteria. I purchased the steak bowl.
  • FS
    Free Samples
    Jan 27, 2026
    1.0
    Chipotle go back to what you used to be, the modern Chipotle is NOT what built your customer base. Sure people still flock to you but those numbers go down each year. Your prices have gotten unaffordable and quality has definitely declined. Much like everywhere else, please don’t be like everywhere else.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Alma School & Queen Creek offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours for Chipotle Mexican Grill at this location?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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