Chipotle Mexican Grill

3.5
880 reviews
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About

Mexican Restaurant
Chipotle Alma School & Queen Creek is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2895 S Alma School Rd, Chandler, AZ
85286, United States

Hours

Reviews

3.5
880 reviews
5 stars
382
4 stars
155
3 stars
60
2 stars
74
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, poor service, and long wait times, particularly during busy hours.

Food Quality

Mixed reviews on food quality, with complaints about incorrect orders, small portions, and unsatisfactory food preparation.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and food prep areas, with dirty tables and overflowing trash.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect food preparation.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • JA
    jenni ant
    Nov 15, 2025
    2.0
    Ordered 2 burritos, was not tasty at all and very small. I did not get pictures. The work area was dirty, dirty. Food everywhere! Cashier was unfriendly and not really paying attention to my order but concerned more about a person outside. Will not be back.
  • KB
    Kyle Begay
    Nov 7, 2025
    1.0
    Dirty tables. Condiments empty. Paying for a $23 water burrito. Will never be back here again. 🤮 Trash!
  • ST
    Shruti Tandale
    Nov 1, 2025
    4.0
    Great food !! Loved it !!
  • KH
    Kimberly Pee Hair
    Oct 31, 2025
    5.0
    Sienna be killin it back there. She mixed rice and served with a smile. She deserves a raise and a promotion.
  • DP
    Dylan Patel
    Oct 5, 2025
    1.0
    Edit: Their bot and auto reply is cute and makes it look like they are trying to resolve the issue, but they just make you go to a website with a suggestion box. Auto responses with no intentions to make things better... Guacamole and cheese were scraped out of one of our meals (the kids meal) and the employee kept saying really loudly and asking if I was accusing someone of eating my food. He threw a tantrum and went and served me the kids meal again in the same container and asked me if that was good enough and loud enough the people behind me started talking about what my problem was. What kind of service is that? Not to mention the food safety issue by serving it in the same container which appeared to have been tampered with. Oh, also, the kids milk was frozen solid and they didnt put red chimichurri which we paid extra for.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Alma School & Queen Creek offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours for Chipotle Mexican Grill at this location?

The restaurant is open daily from 10:45 AM to 11:00 PM.