Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rude or overwhelmed employees.
Food Quality
Many reviews noted a decline in food quality, with complaints about cold or improperly prepared items, though some customers still enjoyed certain menu items.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the cleanliness of the dining area and restrooms.
Order Accuracy
Numerous customers experienced issues with order accuracy, including missing items and incorrect orders.
Wait Times
Customers reported long wait times, particularly in the drive-thru, with some expressing frustration over delays.