Customers frequently praised the friendly and accommodating staff, highlighting excellent service experiences.
Food Quality
While many enjoyed the BBQ and desserts, there were mixed reviews on specific dishes, with some customers reporting dry meats and inconsistent flavors.
Atmosphere
The restaurant's inviting environment and unique location next to an antique store were well-received, contributing to a pleasant dining experience.
Pricing Concerns
Several reviews mentioned that the food was on the pricier side, with some customers feeling that portion sizes did not justify the cost.
SJ
S J
Dec 29, 2025
5.0
Very pleasant location, great customer service, reasonable pricing, gourmet cookies, scones, & brownies are the best š š
šŖ Military Veteran Discount šŖ
JW
jeff white
Dec 23, 2025
4.0
Online ordering very easy. Service was fast and friendly however order was not ready at requested time. Delicious food. One of our favorite bbq places. Prices very reasonable
AS
Amber Scherr
Dec 15, 2025
4.0
The food was pretty good. It is on the pricier side. I think the staff could be more accommodating to new comers. I had advised that I had never been before. I didnt get any recommendations or any menu explanations. It might have influenced my order if I had any suggestions.
TK
Teri Jo K
Dec 15, 2025
5.0
Menu is basic with BBQ meat sandwiches, usual BBQ sides, salads & soups, drinks are standard fountain drinks or a choice of many bottled classic sodas from all over the country. For dessert, cookies are large with many choices. Sandwiches are made with hardy bread and well filled with greens & meat - deli turkey slices sandwich was excellent! Parking can be a challenge on days the antique mall is busy
DC
dave crownover
Dec 2, 2025
2.0
Been a customer of American Way for years. I usually get brisket, and my wife always gets a cup of tri tip chili. Today she once again ordered a cup of tri tip chili and I also ordered a bowl of tri tip chili (my 1st time). After two bites she could not finish, the Tri tip was very small and very chewy and uneatable the so-called chili was bean soup. Mine had zero tri tip and did not in any way resemble chili, it was more like bean soup, and not a very good bean soup either. We did mention the issue to the counter person and unfortunately, she could not address the issue because the owner was not there today and did offer to give us another cup and bowl of soup. I thanked her but declined, I did suggest they take the tri tip chili off the menu and add bean soup instead. I would also mention our last trip to American Way was with our Grandson he wanted some BBQ before he was deployed with the Army, he will be back before Christmas next year. He ordered the triple meat plate which he could finish because of the large pieces of fat throughout the plate, again unfortunate. Double whammy for American Way which is unfortunate because we enjoyed several meals over the years. My thoughts are something has changed here and not for the better.
Frequently Asked Questions About American Way Smokehouse
What are the regular business hours for American Way Smokehouse?
American Way Smokehouse is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sunday.
What are the takeout hours at American Way Smokehouse?
Takeout is available from 10:00 AM to 7:00 PM Monday through Saturday, and from 11:00 AM to 5:00 PM on Sunday.
During what hours is delivery service available?
Delivery service is available from 10:00 AM to 7:00 PM Monday through Saturday, and from 11:00 AM to 5:00 PM on Sunday.
What types of services does American Way Smokehouse offer?
They offer in-store pickup and delivery services for customer convenience.
Where is American Way Smokehouse located?
It is located at 1509 N Arizona Ave, Chandler, AZ 85225, United States.
What kind of cuisine and dining options does American Way Smokehouse provide?
American Way Smokehouse is a barbecue restaurant, American restaurant, bar & grill, sandwich shop, deli, salad shop, family restaurant, and caterer.
Can you provide the website and menu links for American Way Smokehouse?
Yes, their website is https://americanwaysmokehouse.com/americanwaysmokehouse and the menu can be found at https://americanwaysmokehouse.com/menu.
Which city does American Way Smokehouse serve?
They primarily serve the city of Chandler, AZ.
What nearby places can be visited along with American Way Smokehouse?
Nearby places include The Bohemian Doodlebug (an antique and thrift store), The Garment District AZ (a clothing store), and Three Sisters Antiques and Collectibles (an antique store, women's clothing, and gift shop). These could be great spots to visit before or after dining.
Are there any shopping areas close to American Way Smokehouse?
Yes, there are several shopping options nearby such as Merchant Square (an antique store and flea market), Giga's Gifts, LLC (a thrift and antique store), Emma's Place (flowers and gifts shop), and Retro Depot at Merchant Square (used vintage and consignment).