American Way Smokehouse

4.6
1085 reviews

About

Barbecue Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

American Way Smokehouse
1509 N Arizona Ave, Chandler, AZ
85225, United States

Hours

Reviews

4.6
1,085 reviews
5 stars
883
4 stars
104
3 stars
30
2 stars
26
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and accommodating staff, highlighting excellent service experiences.

Food Quality

While many enjoyed the BBQ and desserts, there were mixed reviews on specific dishes, with some customers reporting dry meats and inconsistent flavors.

Atmosphere

The restaurant's inviting environment and unique location next to an antique store were well-received, contributing to a pleasant dining experience.

Pricing Concerns

Several reviews mentioned that the food was on the pricier side, with some customers feeling that portion sizes did not justify the cost.
  • SJ
    S J
    Dec 29, 2025
    5.0
    Very pleasant location, great customer service, reasonable pricing, gourmet cookies, scones, & brownies are the best šŸ‘Œ šŸ˜‹ šŸŖ– Military Veteran Discount šŸŖ–
  • JW
    jeff white
    Dec 23, 2025
    4.0
    Online ordering very easy. Service was fast and friendly however order was not ready at requested time. Delicious food. One of our favorite bbq places. Prices very reasonable
  • AS
    Amber Scherr
    Dec 15, 2025
    4.0
    The food was pretty good. It is on the pricier side. I think the staff could be more accommodating to new comers. I had advised that I had never been before. I didnt get any recommendations or any menu explanations. It might have influenced my order if I had any suggestions.
  • TK
    Teri Jo K
    Dec 15, 2025
    5.0
    Menu is basic with BBQ meat sandwiches, usual BBQ sides, salads & soups, drinks are standard fountain drinks or a choice of many bottled classic sodas from all over the country. For dessert, cookies are large with many choices. Sandwiches are made with hardy bread and well filled with greens & meat - deli turkey slices sandwich was excellent! Parking can be a challenge on days the antique mall is busy
  • DC
    dave crownover
    Dec 2, 2025
    2.0
    Been a customer of American Way for years. I usually get brisket, and my wife always gets a cup of tri tip chili. Today she once again ordered a cup of tri tip chili and I also ordered a bowl of tri tip chili (my 1st time). After two bites she could not finish, the Tri tip was very small and very chewy and uneatable the so-called chili was bean soup. Mine had zero tri tip and did not in any way resemble chili, it was more like bean soup, and not a very good bean soup either. We did mention the issue to the counter person and unfortunately, she could not address the issue because the owner was not there today and did offer to give us another cup and bowl of soup. I thanked her but declined, I did suggest they take the tri tip chili off the menu and add bean soup instead. I would also mention our last trip to American Way was with our Grandson he wanted some BBQ before he was deployed with the Army, he will be back before Christmas next year. He ordered the triple meat plate which he could finish because of the large pieces of fat throughout the plate, again unfortunate. Double whammy for American Way which is unfortunate because we enjoyed several meals over the years. My thoughts are something has changed here and not for the better.

Frequently Asked Questions About American Way Smokehouse

What are the regular business hours for American Way Smokehouse?

American Way Smokehouse is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sunday.

What are the takeout hours at American Way Smokehouse?

Takeout is available from 10:00 AM to 7:00 PM Monday through Saturday, and from 11:00 AM to 5:00 PM on Sunday.