Wendy's

3.5
521 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4815 East Carefree Hwy, Cave Creek, AZ
85331, United States

Hours

Reviews

3.5
521 reviews
5 stars
206
4 stars
113
3 stars
62
2 stars
41
1 star
99

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold or poorly prepared, while others praised the freshness and taste.

Customer Service

Service quality varied significantly; some customers experienced friendly and efficient service, while others reported rude staff and poor communication.

Drive-Thru Issues

Many customers faced problems with incorrect orders and long wait times in the drive-thru, leading to frustration.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, with some locations described as unsanitary.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and shrinking portion sizes, feeling that value for money has decreased.
  • KS
    Kyle Schneider
    Nov 11, 2025
    1.0
    Drive thru is SUPER slow at night. The staff often forgets items so make sure you check your order before you leave.
  • BH
    Brad Halfond
    Oct 16, 2025
    2.0
    Junior bacon cheeseburger is Tiny now. Ths $5 biggie box is still sort of worth it, but maybe not in this location.
  • BL
    Big John Lingenfelter
    Oct 14, 2025
    5.0
    It's Wendy's and it's always good
  • JV
    James Velo
    Sep 30, 2025
    5.0
    The best thing about Wendy's are the people that served me. And the food was pretty good too.
  • OT
    Oldwest Traders55
    Sep 18, 2025
    1.0
    Not sure why I keep going back other than it's close to home and I keep hoping it will improve. The place reeks of old fryer grease, it's always very cold inside, but I will say it's typically clean. It's obvious the employees don't want to be there judging by the somber attitudes. Today I went in and walked up to the counter, the girl never said a thing like hi, can I help you or anything else, but as I waited for some interaction she waived her hand to say come on lets go. No thank you in the end, just handed me my food and walked away. Done with this place.

Frequently Asked Questions About Wendy's

Is Carefree Hwy. @ Black Mountain Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.