Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some items being cold or poorly prepared, while others praised the freshness and taste.
Customer Service
Service quality varied significantly; some customers experienced friendly and efficient service, while others reported rude staff and poor communication.
Drive-Thru Issues
Many customers faced problems with incorrect orders and long wait times in the drive-thru, leading to frustration.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, with some locations described as unsanitary.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and shrinking portion sizes, feeling that value for money has decreased.
KS
Kyle Schneider
Nov 11, 2025
1.0
Drive thru is SUPER slow at night. The staff often forgets items so make sure you check your order before you leave.
BH
Brad Halfond
Oct 16, 2025
2.0
Junior bacon cheeseburger is Tiny now. Ths $5 biggie box is still sort of worth it, but maybe not in this location.
BL
Big John Lingenfelter
Oct 14, 2025
5.0
It's Wendy's and it's always good
JV
James Velo
Sep 30, 2025
5.0
The best thing about Wendy's are the people that served me. And the food was pretty good too.
OT
Oldwest Traders55
Sep 18, 2025
1.0
Not sure why I keep going back other than it's close to home and I keep hoping it will improve. The place reeks of old fryer grease, it's always very cold inside, but I will say it's typically clean. It's obvious the employees don't want to be there judging by the somber attitudes. Today I went in and walked up to the counter, the girl never said a thing like hi, can I help you or anything else, but as I waited for some interaction she waived her hand to say come on lets go. No thank you in the end, just handed me my food and walked away. Done with this place.
Is Carefree Hwy. @ Black Mountain Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cave Creek, AZ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cave Creek, AZ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (480) 595-1036.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Carefree Hwy. @ Black Mountain Wendy’s serve breakfast?
Yes, this Wendy’s location in Cave Creek, AZ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru at 4815 East Carefree Hwy?
The drive-thru is open daily from 6:30 AM to 11:00 PM.
Is breakfast served at this Wendy's location in Cave Creek, AZ?
Yes, breakfast is served with options like breakfast combos, croissants, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, this location offers dine-in, drive-thru, delivery where available, and takeout services.
How can I place an order with Wendy's for this location?
You can order through the Wendy's app or online at order.wendys.com by selecting this location.
What payment methods are accepted at this Wendy's?
Payments can be made with American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 4815 East Carefree Hwy for questions or feedback?
Call (480) 595-1036 or reach Customer Care via live chat on their Contact page. You can also submit feedback through their customer satisfaction survey online.
Where can I find Wendy's menu prices and nutritional information?
Menu prices and nutrition details are available on the Wendy's website, mobile app, and in restaurant at each location.
Is there a Wendy's mobile app I can use for ordering and deals?
Yes, the Wendy's mobile app is available for download to order food and access coupons and rewards.
What are some convenient nearby places to visit before or after dining at Wendy's?
Nearby places include Carefree Marketplace for groceries, Starbucks for coffee, and Glaze Donuts AZ for a sweet treat.
Are there other services nearby for customer convenience around Wendy's?
Yes, nearby you can find services like Beckham Dental, Nail Couture salon, and Circle K gas stations to cover health, beauty, and fuel needs.
How can nearby public or commercial places help customers find or visit Wendy's?
Customers visiting nearby spots like Carefree Marketplace, Starbucks, or Circle K can easily find Wendy's as it is located conveniently on East Carefree Hwy in Cave Creek.