Wendy's

3.6
527 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4815 East Carefree Hwy, Cave Creek, AZ
85331, United States

Hours

Reviews

3.6
527 reviews
5 stars
210
4 stars
115
3 stars
62
2 stars
40
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor customer service, including rude staff and incorrect orders.

Food Freshness

While many reviews praised the freshness of the food, there were also complaints about cold or reheated items.

Drive-Thru Issues

The drive-thru service was often criticized for being slow and for incorrect orders.

Cleanliness

Several customers noted cleanliness issues, including dirty dining areas and unsanitary conditions.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and shrinking portion sizes.
  • JB
    Joe Biehn
    Dec 15, 2025
    5.0
    No Wendy’s are perfect and this one does disappoint once or twice a year but for the most part the food is hot and fresh and the service reliable.
  • PS
    Paul- Certified Search Pro (Local Google Search)
    Dec 9, 2025
    4.0
    It would be nice if the staff was more personable. The social distancing carried over from Co¥id and it is not anything like the Wendy’s of yesterday!
  • IM
    It’s Me
    Dec 6, 2025
    5.0
    I want to start with this Wendy’s understood the assignment with “extra” pickle! They knew extra pickles didn’t mean 1-2 pickles unlike every other fast food place. My nuggets and fries were fresh! The service was quick and the young lady at the drive thru was kind. Will definitely keep coming back
  • KS
    Kyle Schneider
    Nov 11, 2025
    1.0
    Drive thru is SUPER slow at night. The staff often forgets items so make sure you check your order before you leave.
  • BH
    Brad Halfond
    Oct 16, 2025
    2.0
    Junior bacon cheeseburger is Tiny now. Ths $5 biggie box is still sort of worth it, but maybe not in this location.

Frequently Asked Questions About Wendy's

Is Carefree Hwy. @ Black Mountain Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-thru at 4815 East Carefree Hwy?

The drive-thru is open daily from 6:30 AM to 11:00 PM.