Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor customer service, including rude staff and incorrect orders.
Food Freshness
While many reviews praised the freshness of the food, there were also complaints about cold or reheated items.
Drive-Thru Issues
The drive-thru service was often criticized for being slow and for incorrect orders.
Cleanliness
Several customers noted cleanliness issues, including dirty dining areas and unsanitary conditions.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and shrinking portion sizes.
JB
Joe Biehn
Dec 15, 2025
5.0
No Wendy’s are perfect and this one does disappoint once or twice a year but for the most part the food is hot and fresh and the service reliable.
PS
Paul- Certified Search Pro (Local Google Search)
Dec 9, 2025
4.0
It would be nice if the staff was more personable. The social distancing carried over from Co¥id and it is not anything like the Wendy’s of yesterday!
IM
It’s Me
Dec 6, 2025
5.0
I want to start with this Wendy’s understood the assignment with “extra” pickle! They knew extra pickles didn’t mean 1-2 pickles unlike every other fast food place. My nuggets and fries were fresh! The service was quick and the young lady at the drive thru was kind. Will definitely keep coming back
KS
Kyle Schneider
Nov 11, 2025
1.0
Drive thru is SUPER slow at night. The staff often forgets items so make sure you check your order before you leave.
BH
Brad Halfond
Oct 16, 2025
2.0
Junior bacon cheeseburger is Tiny now. Ths $5 biggie box is still sort of worth it, but maybe not in this location.
Is Carefree Hwy. @ Black Mountain Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-thru at 4815 East Carefree Hwy?
The drive-thru is open daily from 6:30 AM to 11:00 PM.
Is breakfast served at this Wendy's location in Cave Creek, AZ?
Yes, breakfast is served with options like breakfast combos, croissants, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, this location offers dine-in, drive-thru, delivery where available, and takeout services.
How can I place an order with Wendy's for this location?
You can order through the Wendy's app or online at order.wendys.com by selecting this location.
What payment methods are accepted at this Wendy's?
Payments can be made with American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 4815 East Carefree Hwy for questions or feedback?
Call (480) 595-1036 or reach Customer Care via live chat on their Contact page. You can also submit feedback through their customer satisfaction survey online.
Where can I find Wendy's menu prices and nutritional information?
Menu prices and nutrition details are available on the Wendy's website, mobile app, and in restaurant at each location.
Is there a Wendy's mobile app I can use for ordering and deals?
Yes, the Wendy's mobile app is available for download to order food and access coupons and rewards.
What are some convenient nearby places to visit before or after dining at Wendy's?
Nearby places include Carefree Marketplace for groceries, Starbucks for coffee, and Glaze Donuts AZ for a sweet treat.
Are there other services nearby for customer convenience around Wendy's?
Yes, nearby you can find services like Beckham Dental, Nail Couture salon, and Circle K gas stations to cover health, beauty, and fuel needs.
How can nearby public or commercial places help customers find or visit Wendy's?
Customers visiting nearby spots like Carefree Marketplace, Starbucks, or Circle K can easily find Wendy's as it is located conveniently on East Carefree Hwy in Cave Creek.