Chipotle Mexican Grill

2.9
313 reviews
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Business Details

5355 E Carefree Hwy, Cave Creek, AZ
85331, United States
(602) 325-3394
https://locations.chipotle.com/az/cave-creek/5355-e-carefree-hwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3429
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About

Mexican Restaurant
Chipotle Cave Creek is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5355 E Carefree Hwy, Cave Creek, AZ
85331, United States

Hours

Reviews

2.9
313 reviews
5 stars
109
4 stars
26
3 stars
19
2 stars
35
1 star
124

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers reported consistently small portion sizes, often feeling cheated for the price paid.

Service Quality

Many reviews highlighted poor customer service, with staff being rude, inattentive, or unprofessional.

Cleanliness

The restaurant was frequently described as dirty, with overflowing trash and unclean tables.

Food Quality

Customers expressed dissatisfaction with the food quality, noting issues like cold food, undercooked rice, and lack of freshness.

Management Issues

Several reviews pointed to poor management practices, including staff training and overall operational efficiency.
  • AA
    Aleksey
    2 days ago
    1.0
    Clearly don’t know how to wrap a burrito to go, you had one job.
  • AA
    Anna
    Dec 24, 2025
    2.0
    Aggressive portion control, deminshed quality of ingredients and endless price hikes has finally forced me to stop supporting Chipotle. I feel institutionally cheated with every visit.
  • LL
    Liz Lee
    Dec 14, 2025
    4.0
    Only weird thing, I'm assuming the floor manager, a young woman, who was being visited by her boyfriend. Decided to critique our food prep guy for too much guacamole on my bowl in front of me. I felt like I was stealing. I felt like she might scoop some off... she didn't, phew. As a manager myself I feel all words should be chosen carefully when customers are present.
  • JB
    John Brannan
    Dec 4, 2025
    2.0
    The girl at the serving line didn’t say a word. No hello, hi, what would you like, nothing. Burrito bowl with beans and chicken was runny, food cold. And after paying she walked away without providing our cups for the drinks we bought. Had to chase down a busboy. Snap out of it manager if you expect return customers
  • DC
    Diamondback Security Cameras
    Nov 27, 2025
    2.0
    The service is great.The employee's are awesome. The food not so great.I got violently ill after I ate there today
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Cave Creek offer?

Chipotle Mexican Grill offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill in Cave Creek?

The restaurant is open Monday to Friday from 10:00 AM to 10:00 PM, and on Saturday and Sunday from 10:45 AM to 10:00 PM.