Chipotle Mexican Grill

2.9
307 reviews
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About

Mexican Restaurant
Chipotle Cave Creek is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5355 E Carefree Hwy, Cave Creek, AZ
85331, United States

Hours

Reviews

2.9
307 reviews
5 stars
108
4 stars
25
3 stars
19
2 stars
32
1 star
123

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers reported consistently small portion sizes, often feeling shortchanged for the price paid.

Cleanliness

Many reviews highlighted the dirty dining area, with overflowing trash and unclean tables, contributing to a negative dining experience.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with several customers experiencing rude or inattentive service.

Food Quality

Several customers noted declining food quality, including overcooked or stale ingredients, and issues with food freshness.

Management Issues

Reviews pointed to poor management practices, including staff training deficiencies and inadequate oversight, leading to a chaotic environment.
  • NN
    naturemanmatt
    Nov 16, 2025
    2.0
    I haven't eaten at chipotle in years and went to the one off of Frank Lloyd Wright and Thompson Peak. I got a Barbacoa beef burrito. That was amazing. The amount of meat in it made me want to start eating here again. I just ate at the one off of Carefree Highway and boy was it different. I didn't even finish it because it was like eating a rice and bean burrito. Less than half the amount of meat as the one I got at the other chipotle. I thought I was going to start coming to Chipotle again but I probably won't because I don't want to pay $12 for a rice and bean burrito.
  • SA
    Sheila Allison
    Nov 7, 2025
    1.0
    Picked up order it was wrong again. Had to drive 20 minutes back. This happens way too much. Pay for my gas and give me the meal for free
  • AR
    Austin Rasmussen
    Nov 2, 2025
    1.0
    This is probably the worst location I’ve been too. Super cheap on the portions and at my most recent visit, they forgot my chips. I should’ve double checked my order but this one time I didn’t. Tables are also always dirty inside and the staff are not friendly.
  • TT
    Thomas Termini
    Oct 23, 2025
    1.0
    Dirty tables, dirty floor, indoor and outdoor trash overflowing. Employees need to walk the room to see what a customer sees. The food is marginal and ingredients are handled poorly while missing the bowl.
  • JB
    J. Banville
    Oct 2, 2025
    3.0
    Clean up the production area, kind of a loss of appetite after initial start of order looking at wilted lettuce cheese and dropped meats scattered about.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Cave Creek offer?

Chipotle Mexican Grill offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill in Cave Creek?

The restaurant is open Monday to Friday from 10:00 AM to 10:00 PM, and on Saturday and Sunday from 10:45 AM to 10:00 PM.