Wendy's

3.9
1560 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1127 E. Florence, Casa Grande, AZ
85122, United States

Hours

Reviews

3.9
1,560 reviews
5 stars
667
4 stars
396
3 stars
240
2 stars
110
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor order handling.

Order Accuracy

Many customers experienced issues with incorrect orders, often receiving missing items or wrong food.

Cleanliness

The restaurant was noted for being clean, although some reviews mentioned the need for maintenance and updates.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others received cold or poorly prepared items.

Staffing Issues

Several reviews indicated that the location was often understaffed, leading to slow service and confusion.
  • BC
    Berene Romo celaya
    Dec 29, 2025
    5.0
    Servicio muy rápido, muy amable la cajera. El lugar estaba limpio, amplio y comida rica mi hijo nunca pide más, y pidió otra hamburguesa. Lo recomiendo.👌😉
  • MA
    Maggie Arroyo
    Dec 22, 2025
    5.0
    Best Wendy's ever. Employees very friendly n knowledgeable.The food is always hot. Extremely clean place.
  • SW
    Skylette Williams
    Dec 11, 2025
    3.0
    I made an order for a burger meal and a chili unfortunately my chili was not in the bag. I contacted the restaurant multiple times. Literally I can screenshot that. I’ve called this restaurant 15 to 20 times no response. No one picks up the phone. There’s no reason That I shouldn’t have received my chili in the bag, but you put my crackers in there
  • HS
    Hayden Streitberger
    Dec 8, 2025
    1.0
    Don’t bother stepping foot in this place. Whatever’s happening behind the counter barely qualifies as work, and the people running it seem completely checked out. The entire experience was flat-out disgusting. One of the burgers they handed me wasn’t even cooked — literally raw in the middle — which tells you all you need to know about the “standards” here. There’s zero leadership, zero urgency, and absolutely zero competence. This location is the perfect example of why fast-food horror stories exist in the first place. Watching them stumble around aimlessly almost made me want to push them aside and make the food myself just so something would get done correctly. This Wendy’s is an embarrassment to the brand and honestly feels like it should be shut down. The level of negligence here isn’t just bad — it’s borderline unacceptable. I hope some manager reads this and just cries cause that’s what I wanted to do after wasting $20 here. NEVER AGAIN.
  • LS
    Linda Smith
    Nov 26, 2025
    4.0
    Little pricey

Frequently Asked Questions About Wendy's

Is E. Florence Boulevard Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru in Casa Grande, AZ?

The drive-thru at Wendy's Casa Grande location is open daily from 6:30 AM to 1:00 AM.