Chipotle Mexican Grill

4.0
895 reviews
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Business Details

1775 E Florence Blvd, Casa Grande, AZ
85122, United States
(520) 421-4457
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Casa Grande is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1775 E Florence Blvd, Casa Grande, AZ
85122, United States

Hours

Reviews

4.0
895 reviews
5 stars
489
4 stars
178
3 stars
76
2 stars
29
1 star
123

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect orders, missing items, and poor portion sizes.

Customer Service

Many reviews highlighted unprofessional and unfriendly staff, with some customers experiencing long wait times and lack of acknowledgment.

Food Quality

Several customers noted inconsistent food quality, including undercooked ingredients, soggy items, and complaints about cleanliness.

Management Issues

Reviews indicated poor management practices, including being out of key ingredients and inadequate staffing during busy times.

Overall Experience

While some customers enjoyed their meals, many expressed disappointment and frustration, leading to a lack of repeat visits.
  • HB
    Heather Brown
    2 days ago
    1.0
    Horrible . It was a Friday early evening and they were out of their white rice and told everyone it would be an hour . Why wasn’t this being made for the Friday rush? Also no sour cream and very dirty counters etc.
  • LP
    Lauren Hoffman Perez
    Nov 5, 2025
    5.0
    This was an amazing meal
  • VR
    Vangie Rodriguez
    Oct 27, 2025
    1.0
    Always getting my order wrong! How do you mix up sour cream for roasted chili corn salsa??? And the employees aren't the friendliest, either.
  • JR
    Jose Robles
    Oct 24, 2025
    3.0
    The service has been getting worse and the later crew does not make the orders right and I like to eat here the only location in town but I won’t order on line since I get home only to find my order messed up and missing part of my order.
  • JW
    J W
    Oct 18, 2025
    1.0
    Walked in and no one came up to us and asked what we needed for almost 5 minutes. There was no line, no wait. We won’t be going back, since we don’t fit the profile of being served
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Casa Grande serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

Where is Chipotle Mexican Grill located in Casa Grande, AZ?

It is located at 1775 E Florence Blvd, Casa Grande, AZ 85122, east of Arizola in the Pinal area.