Business Details
About
Mexican Restaurant
Chipotle Casa Grande is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
904 reviews
5 stars
490
4 stars
179
3 stars
77
2 stars
31
1 star
127
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including undercooked or cold items, and complaints about portion sizes being too small.
Service Issues
Many reviews highlighted poor customer service, including long wait times, unhelpful staff, and incorrect orders.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms, which contributed to a negative dining experience.
Stock Availability
A recurring theme was the restaurant being out of key menu items, such as rice and proteins, particularly during peak hours.
- RBRUSSELL BUNNIN3 days ago3.0Having ate at many chipotles over the last few years I am used to good service and good food. But the one in Casa Grande Arizona proved this wrong. The chips were very stale. I asked for a fresh bag+? the young lady gave me a dirty look plopped a bag down and walked off. This bag was just as stale. The spigits for the watermelon limeade and berry agus fresca were filthy.
- RLRhett LaufenburgerJan 2, 20261.0Mariza at the counter is rude and as a frequent visitor of chipotle this was the worse. Management should look at customer service training as this is what keeps customers coming back.
- APAndreas ProkoposDec 30, 20251.0Do not recommend going an hour before closing time, or ever. This employee was in the middle of cleaning “spraying and wiping down things with chemicals”, comes to run the line, with the same gloves she cleaned with she took a big ole lovely scoop of lettuce with those dirty gloves on still and put it on my bowl. Disgusting.. shows you how little places think of food sanitation. Never going there again. This happened 12/30/25 at around 8:54 pm. I was the only person in line.
- JAJason AdamsDec 30, 20252.0No tortillas or barbacoa, at 4 in the afternoon! Wait in line for a few minutes just to hear them say it. A temporary sign would have been a nice touch. This is not the first time. Otherwise, I like Chipotle but lately this location has not been good.
- EWemily wilsonDec 29, 20252.0Mexican food with a midwestern twist…carne asada tasted like mushy stew meat, gray with a heavy lemon taste, lots of grizzle and in long, long strips. No knife to cut it. Portions are small which is a blessing given the quality of the cold food. Busy restaurant with dirty tables, floors and bathrooms. Do not stop here.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Casa Grande serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in Casa Grande, AZ?
It is located at 1775 E Florence Blvd, Casa Grande, AZ 85122, east of Arizola in the Pinal area.
What are the operating hours for Chipotle Mexican Grill in Casa Grande?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Casa Grande offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill Casa Grande?
You can order online via the Chipotle app or through their website at https://order.chipotle.com/.
Does Chipotle Mexican Grill offer any loyalty or rewards programs?
Yes, customers can sign up for the Chipotle Rewards program to earn free food and access exclusive offers.
Are there any dental clinics near Chipotle Mexican Grill in Casa Grande?
Yes, nearby dental clinics include Motto Clear Aligners, Aspen Dental, and Emergency Dentist 24/7, which can be convenient for customers visiting Chipotle who may have dental appointments.
What other fast food restaurants are near Chipotle in Casa Grande?
Nearby fast food options include Panda Express, Whataburger, and Long John Silver's | Taco Bell, providing variety for quick dining experiences in the area.
Are there any nearby entertainment or retail stores close to Chipotle Mexican Grill?
Customers can visit GameStop or the Casa Grande Shopping Center - GameStop nearby, which offer video games, toys, and other entertainment options, perfect for shopping before or after dining.
What payment and ordering services does Chipotle offer?
Chipotle supports online orders, catering, gift cards, accepts credit cards, and offers web and mobile delivery.