Customer experiences with service are mixed, with some praising attentive staff while others report long waits and rude interactions.
Food Consistency
Food quality varies significantly; some customers enjoy the wings and burgers, while others complain about cold, overcooked, or poorly prepared dishes.
Management Issues
Several reviews highlight poor management practices, including unhelpful responses to complaints and lack of accountability for food quality.
Cleanliness Concerns
There are reports of unsanitary conditions and cleanliness issues, particularly in the kitchen and dining areas.
Atmosphere
The atmosphere is generally described as lively and suitable for sports viewing, but some find it too loud for comfortable dining.
FG
Floyd Guzman
Nov 17, 2025
5.0
Always the best wings in town
MS
Mary Streckel
Nov 16, 2025
3.0
Had a bit of a rough go on this visit. Our waitress started strong, but couldn't finish. We had trouble finding her, then flagging her down to solve an order question, and then we waited the longest time for her to get anywhere near us again to get our bill. When she realized I was upset, she did a roundabout drop/slap and run to deliver my card and receipt back to me. Not exactly a class act. Probably had a rough day before I arrived. Who knows. Food was OK. Some sauces have changed. Not for the better. I used to go to BWW a LOT, but have tapered off. This visit did not make me want to hurry back.
NV
Nito V
Oct 24, 2025
5.0
Marcos who I assume is the manager was great. He stepped in to help our server and noticed my team apparel I had on. Even though it was not a local team he asked if I'd like to have the TV switchedtothe game. No one has ever asked me that and any BWW before. Truly amazed with how the service has turned around here after lacking for a while. Our server Abby was very attentive also.
DD
Damein Deleston
Oct 12, 2025
1.0
I guess when you are the only show in town you think just showing the games is doing the customer a favor so you don’t have to offer any specials on a Sunday. I’ll support a local bar instead of this chain crap. Even if they don’t show the game at least you get a cheap burger.
HS
Hayden Streitberger
Oct 4, 2025
1.0
DO NOT COME HERE IF YOU ARE LOOKING FOR EVEN A MEDIOCRE RESTAURANT EXPERIENCE.
If I could rate it any lower I would. Where do I start? The server informed us as she spoke whisper quiet that “they’re training new cooks in the back” hence the reason our food was taking so long to get out. After 55 minutes of waiting for just four entrees, no appetizers and 1 specialty drink we finally received our food. No customer service or genuine table interaction to be found.
We had enough when we discovered 2/4 entrees at the table were incorrect and asked to speak with the manager. What a piece of work this guy, Steve was. Unempathetic, and genuinely seemed annoyed by our demand of an explanation as to what the hell was going on. A bizarre person to begin with but then compounded by his lack of understanding was truly a strange and unfortunate experience. I found him to be cold and bothered by our polite yet stern questioning of the service we were experiencing.
One of the pictures attached will show the nice “surprise” the bussers left us by not cleaning from underneath the table we were sat in.
The second photo shows a dish that was tossed in the Nashville hot sauce they have. ITS DISGUSTING. The sauce tastes nothing of the menu description.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Casa Grande offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Casa Grande?
The restaurant is open Monday through Thursday from 11:00 AM to 11:00 PM, Friday and Saturday from 11:00 AM to midnight, and Sunday from 10:30 AM to 11:00 PM.
Where is Buffalo Wild Wings located in Casa Grande?
Buffalo Wild Wings is located at 859 N Promenade Parkway, Casa Grande, AZ 85194, USA.
Is there a way to contact Buffalo Wild Wings in Casa Grande by phone?
Yes, you can reach Buffalo Wild Wings at +1 520-836-9464.
What type of establishment is Buffalo Wild Wings in Casa Grande?
It is a sports bar and restaurant specializing in chicken wings, including takeout services.
Does Buffalo Wild Wings in Casa Grande have an online presence?
Yes, you can visit their website at https://www.buffalowildwings.com/locations/us/az/casa-grande/859-n--promenade-parkway/sports-bar-1285/ for more information.
What nearby dining options are available around Buffalo Wild Wings in Casa Grande?
Nearby dining options include Sushi-Gon Estilo Sinaloa, Filiberto's Mexican Restaurant, In-N-Out Burger, Barro's Pizza, SUBWAY, Chick-fil-A, Los Plebes Taqueria, Rubio's Seafood, The Taco Spot, Culver's, and W & Z Asian Bistro.
What nearby retail stores are close to Buffalo Wild Wings in Casa Grande?
Nearby retail stores include Verizon, T-Mobile, Cell Stop, Target, and Jerry Seiner Chevrolet Parts.
Are there any nearby recreational or landmark attractions close to Buffalo Wild Wings in Casa Grande?
Yes, the Rooster Cogburn Ostrich Ranch, a landmark and historical building, is nearby.
How can the nearby locations benefit a visitor to Buffalo Wild Wings in Casa Grande?
Visitors can enjoy a variety of dining options nearby before or after their visit to Buffalo Wild Wings, and can also explore attractions like the Rooster Cogburn Ostrich Ranch for a unique experience. Additionally, retail stores like Verizon and Target nearby provide convenient shopping opportunities.