Numerous customers reported poor service, including long wait times, rude staff, and disorganized service.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Management Concerns
Several customers expressed dissatisfaction with management's handling of complaints and issues, citing unhelpful or rude responses.
Atmosphere
The restaurant's atmosphere was noted as loud and chaotic, which detracted from the dining experience for some customers.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, particularly highlighting specific staff members and enjoyable meals.
MC
Michael Conklin
Jan 2, 2026
5.0
It doesn’t matter if we dine in or take out, I don’t think I’ve ever had a bad experience at this location. The food is great and the service is top notch. If something isn’t perfect, they are willing to fix it. I do want to point out how incredible Marcos is. He’s always kind, willing to listen and goes that extra mile to make sure you are well taken care of.
EN
E'ligah NewLife
Jan 1, 2026
1.0
ABSOLUTLY AWFUL!!! We paid almost we paid almost 70 bucks for a 20 piece all flats and they were so dry I could barley eat them. Its pathetic when WINGS are supposed to be your thing, and you cant even get that right. Over priced, over cooked, wings with not enough sauce. On top of that, you have staff being so cliche as to hit on the customer's.....like dude Ewe, that was really sad.
HA
Helen Armenta
Dec 30, 2025
1.0
Steve was rude, yelling at me and my children bc their staff allowed a pasta bowl from olive garden so my 7 yr old could eat, my food took over 2 hrs on purpose bc he told kitchen staff to delay it, I wasn't allowed to cancel my order, food was cold and not only did we not eat I had to pay for this humiliating and belittling experience! He did this yelling at myself and his staff infront of all patrons and all the while he would walk past us with a smirk. I was in tears!!! TERRIBLE RACIST AND INHUMANE TREATMENT OF A SINGLE MOTHER WITH A 7 AND 12 YR OLD WHO WERE AFRAID AFYER HIM STANDING ABOVE US YELLING AT ME AND POINTING AT MY 7 YR WHO WAS EATING QUIETLY AFTER SITTINGST OUR BOOTH FOR ALMOST 40 MINUTES!!
BP
Bailey's Phone
Dec 21, 2025
1.0
Ordered food 45 min later asked about our meal since people that came in after us were feed them was advised they were still 5 tickets in front of us ? Spoke to the manager and he said what do you expect me to do ? Attempted to pay for our drinks at the register with the manager so that we could leave he opened the register there was no cash in there he looked at us and said I opened the wrong one and said you can leave I'll cover it 🤣what a joke of a place
MA
Mr. Amajor
Dec 16, 2025
5.0
First time at this location and had a great experience. I went to dinner with a friend, and we were greeted with professionalism and courtesy.
We ordered the Pick 6 combo, I got the All American Burger and Fries, and it was really good.
The atmosphere was cool, plenty of sports going on, and it wasn't too loud or busy.
Our servers were excellent, attentive and extremely nice.
Overall, this was a great experience, especially for a first time visit on a Monday evening.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Casa Grande offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Casa Grande?
The restaurant is open Monday through Thursday from 11:00 AM to 11:00 PM, Friday and Saturday from 11:00 AM to midnight, and Sunday from 10:30 AM to 11:00 PM.
Where is Buffalo Wild Wings located in Casa Grande?
Buffalo Wild Wings is located at 859 N Promenade Parkway, Casa Grande, AZ 85194, USA.
Is there a way to contact Buffalo Wild Wings in Casa Grande by phone?
Yes, you can reach Buffalo Wild Wings at +1 520-836-9464.
What type of establishment is Buffalo Wild Wings in Casa Grande?
It is a sports bar and restaurant specializing in chicken wings, including takeout services.
Does Buffalo Wild Wings in Casa Grande have an online presence?
Yes, you can visit their website at https://www.buffalowildwings.com/locations/us/az/casa-grande/859-n--promenade-parkway/sports-bar-1285/ for more information.
What nearby dining options are available around Buffalo Wild Wings in Casa Grande?
Nearby dining options include Sushi-Gon Estilo Sinaloa, Filiberto's Mexican Restaurant, In-N-Out Burger, Barro's Pizza, SUBWAY, Chick-fil-A, Los Plebes Taqueria, Rubio's Seafood, The Taco Spot, Culver's, and W & Z Asian Bistro.
What nearby retail stores are close to Buffalo Wild Wings in Casa Grande?
Nearby retail stores include Verizon, T-Mobile, Cell Stop, Target, and Jerry Seiner Chevrolet Parts.
Are there any nearby recreational or landmark attractions close to Buffalo Wild Wings in Casa Grande?
Yes, the Rooster Cogburn Ostrich Ranch, a landmark and historical building, is nearby.
How can the nearby locations benefit a visitor to Buffalo Wild Wings in Casa Grande?
Visitors can enjoy a variety of dining options nearby before or after their visit to Buffalo Wild Wings, and can also explore attractions like the Rooster Cogburn Ostrich Ranch for a unique experience. Additionally, retail stores like Verizon and Target nearby provide convenient shopping opportunities.