Buffalo Wild Wings

4.0
1756 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
859 N Promenade Parkway, Casa Grande, AZ
85194, United States

Hours

Reviews

4.0
1,756 reviews
5 stars
903
4 stars
399
3 stars
198
2 stars
104
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising attentive staff while others report long waits and rude interactions.

Food Consistency

Food quality varies significantly; some customers enjoy the wings and burgers, while others complain about cold, overcooked, or poorly prepared dishes.

Management Issues

Several reviews highlight poor management practices, including unhelpful responses to complaints and lack of accountability for food quality.

Cleanliness Concerns

There are reports of unsanitary conditions and cleanliness issues, particularly in the kitchen and dining areas.

Atmosphere

The atmosphere is generally described as lively and suitable for sports viewing, but some find it too loud for comfortable dining.
  • FG
    Floyd Guzman
    Nov 17, 2025
    5.0
    Always the best wings in town
  • MS
    Mary Streckel
    Nov 16, 2025
    3.0
    Had a bit of a rough go on this visit. Our waitress started strong, but couldn't finish. We had trouble finding her, then flagging her down to solve an order question, and then we waited the longest time for her to get anywhere near us again to get our bill. When she realized I was upset, she did a roundabout drop/slap and run to deliver my card and receipt back to me. Not exactly a class act. Probably had a rough day before I arrived. Who knows. Food was OK. Some sauces have changed. Not for the better. I used to go to BWW a LOT, but have tapered off. This visit did not make me want to hurry back.
  • NV
    Nito V
    Oct 24, 2025
    5.0
    Marcos who I assume is the manager was great. He stepped in to help our server and noticed my team apparel I had on. Even though it was not a local team he asked if I'd like to have the TV switchedtothe game. No one has ever asked me that and any BWW before. Truly amazed with how the service has turned around here after lacking for a while. Our server Abby was very attentive also.
  • DD
    Damein Deleston
    Oct 12, 2025
    1.0
    I guess when you are the only show in town you think just showing the games is doing the customer a favor so you don’t have to offer any specials on a Sunday. I’ll support a local bar instead of this chain crap. Even if they don’t show the game at least you get a cheap burger.
  • HS
    Hayden Streitberger
    Oct 4, 2025
    1.0
    DO NOT COME HERE IF YOU ARE LOOKING FOR EVEN A MEDIOCRE RESTAURANT EXPERIENCE. If I could rate it any lower I would. Where do I start? The server informed us as she spoke whisper quiet that “they’re training new cooks in the back” hence the reason our food was taking so long to get out. After 55 minutes of waiting for just four entrees, no appetizers and 1 specialty drink we finally received our food. No customer service or genuine table interaction to be found. We had enough when we discovered 2/4 entrees at the table were incorrect and asked to speak with the manager. What a piece of work this guy, Steve was. Unempathetic, and genuinely seemed annoyed by our demand of an explanation as to what the hell was going on. A bizarre person to begin with but then compounded by his lack of understanding was truly a strange and unfortunate experience. I found him to be cold and bothered by our polite yet stern questioning of the service we were experiencing. One of the pictures attached will show the nice “surprise” the bussers left us by not cleaning from underneath the table we were sat in. The second photo shows a dish that was tossed in the Nashville hot sauce they have. ITS DISGUSTING. The sauce tastes nothing of the menu description.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Casa Grande offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Casa Grande?

The restaurant is open Monday through Thursday from 11:00 AM to 11:00 PM, Friday and Saturday from 11:00 AM to midnight, and Sunday from 10:30 AM to 11:00 PM.