Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Mixed reviews on food quality; some praised the freshness and taste, while others complained about cold, poorly prepared, or incorrect items.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant and bathrooms, with dirty tables and broken hand dryers noted.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, particularly at the Camp Verde location.