While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Bullhead City, AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Didn't get a chance to taste the food cuz they were not paying attention and wouldn't look up from what they were doing and just stood at the counter for 10 minutes and couldn't get waited on.
There were bags of food that people weren't picking up. The bathroom had a horrible odor and no mirror which would have been nice in the ladies room and the atmosphere is cold and dingy.
Really would have loved to have tried the food. They were insanely busy in the back. There were people in the front waiting but it seemed like the people that work there. Really not sure about what they were doing. Very disappointing. So we went next door to the other restaurant and got waited on.
OC
Omar Colin
4 days ago
5.0
First time having Pollo Loco and I can say food was amazing and customer service was even more of a plus for me. I’m so glad we have a Pollo Loco now and will definitely will continue to eat at this location!
DR
Daniel Reyes
4 days ago
5.0
I was visiting from out of town a few days ango and stopped by this El Pollo Loco,so glad I did! The staff was amazing and made me feel very welcome. The food was fresh, flavorful, and hit the spot. Ownership and management is top tier, thanks for coming to Bullhead, your going to do GREAT!
AM
Adrian Montejano
4 days ago
5.0
I had an excellent experience at this El Pollo Loco. The staff was incredibly friendly and attentive, which made the visit even better. The food was fresh, hot, and delicious. You can tell they really care about quality and customer service. Highly recommend!
BM
Brad Miller
Jan 4, 2026
1.0
I guess im old i grew up with this place just didn't hit it beans where under cooked to hard and the chicken was dry over cooked they should ask tacos and beers how they cook there chicken