Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Buckeye,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.0
873 reviews
5 stars
430
4 stars
210
3 stars
102
2 stars
33
1 star
98
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including dry and tasteless chicken, incorrect orders, and unsatisfactory portion sizes.
Customer Service
Mixed reviews on customer service; while some praised friendly staff, many noted poor service, order mistakes, and unprofessional behavior.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area.
Pricing
Many customers felt that the prices were high relative to the portion sizes and quality of food.
- RGRosa GlassDec 26, 20254.0I was just here. I love the food. It’s my favorite place to go to. I go every single day, but the guy that I was at the register today was not the best customer service oriented but other than that everything was great.
- TFTodd FischerDec 25, 20253.0To tell the truth, I love el Pollo loco.....but this visit was less than great....chicken seemed dry and tasteless....and it was 11:40 you would expect it to be very fresh at that time.
- MMMimiDec 12, 20255.0We had some salads and a quesadilla. Very good. The people in here work hard and are helpful. We come here often.
- RMRebeca MoraNov 4, 20253.0Varias veces eh recivido la orden mal por el carro
- MMMaria MercadoOct 24, 20251.0$18.35 for a 4 piece meal. Chicken was dry, lacking taste and the pieces looked more like chicken wings than a thigh or breast. Expensive and definitely not worth it. Will not be back.!
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Buckeye, AZ?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery service?
Yes, El Pollo Loco provides delivery service.
Can I order El Pollo Loco food through a mobile app?
Yes, you can order through the El Pollo Loco mobile app available on the App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa payments.
Where is El Pollo Loco located in Buckeye, AZ?
El Pollo Loco is located at 758 S Watson Rd, Buckeye, AZ 85326, USA.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco offers catering services.
Is there a drive-through option at El Pollo Loco?
Yes, El Pollo Loco has a drive-through service available.
What nearby restaurants can I visit before or after dining at El Pollo Loco?
Nearby restaurants include Peter Piper Pizza, Wendy's, Jimmy John's, KFC, and Dunkin'. You can explore these options for pizza, burgers, sandwiches, chicken, or coffee in the vicinity.
Where can I find medical services near El Pollo Loco in Buckeye?
Medical services nearby include SimonMed Imaging, Sundance Dental Group, ATI Physical Therapy, Extremity Health Centers, The Joint Chiropractic, and Every Kid's Dentist & Orthodontics for various health needs.
Are there any shopping and service centers close to El Pollo Loco?
Yes, you can visit the Sundance Towne Center shopping plaza, AT&T Store for telecommunications, Bank of America for financial services, Leslie's hardware store, and Goodwill for thrift shopping nearby.