Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Buckeye,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.0
867 reviews
5 stars
427
4 stars
208
3 stars
101
2 stars
33
1 star
98
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the taste while others reported dry, overcooked, or poorly prepared items.
Customer Service
Customer service experiences vary widely; some praised friendly staff while others reported rude or unhelpful interactions.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with online and mobile orders.
Pricing
Many customers feel the prices are high relative to portion sizes and food quality.
Cleanliness
Concerns raised about cleanliness, particularly in bathrooms and dining areas.
- RMRebeca MoraNov 4, 20253.0Varias veces eh recivido la orden mal por el carro
- MMMaria MercadoOct 24, 20251.0$18.35 for a 4 piece meal. Chicken was dry, lacking taste and the pieces looked more like chicken wings than a thigh or breast. Expensive and definitely not worth it. Will not be back.!
- SJSkipper JanczewskiOct 18, 20254.0Ordered online, was smooth and easy. Showed up 15 minutes too early and they hadn’t received the order just yet. While waiting the associate came out to my car and said they didn’t have the broccoli and asked what I wanted to get instead, no big deal so I chose the corn. After a few minutes before my original pick up time he came back with my order. Super friendly and prompt service, very helpful staff. Food was overall delicious, they have consistently tasty food. Definitely will repeat.
- TTTravis ThorpOct 16, 20251.0Ordered on the app never got my meal. 35 plus dollars. Sent messages to their site never heard anything. I guess you’re in the business of taking people’s money but not giving the food. Crappy business practices!!!!!!
- ABAnita BradburyOct 5, 20251.0A mis churros le pusieron SAL en vez de AZÚCAR aaayy nooo error humano de ahí todo muy bien 👍
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Buckeye, AZ?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery service?
Yes, El Pollo Loco provides delivery service.
Can I order El Pollo Loco food through a mobile app?
Yes, you can order through the El Pollo Loco mobile app available on the App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa payments.
Where is El Pollo Loco located in Buckeye, AZ?
El Pollo Loco is located at 758 S Watson Rd, Buckeye, AZ 85326, USA.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco offers catering services.
Is there a drive-through option at El Pollo Loco?
Yes, El Pollo Loco has a drive-through service available.
What nearby restaurants can I visit before or after dining at El Pollo Loco?
Nearby restaurants include Peter Piper Pizza, Wendy's, Jimmy John's, KFC, and Dunkin'. You can explore these options for pizza, burgers, sandwiches, chicken, or coffee in the vicinity.
Where can I find medical services near El Pollo Loco in Buckeye?
Medical services nearby include SimonMed Imaging, Sundance Dental Group, ATI Physical Therapy, Extremity Health Centers, The Joint Chiropractic, and Every Kid's Dentist & Orthodontics for various health needs.
Are there any shopping and service centers close to El Pollo Loco?
Yes, you can visit the Sundance Towne Center shopping plaza, AT&T Store for telecommunications, Bank of America for financial services, Leslie's hardware store, and Goodwill for thrift shopping nearby.