Chipotle Mexican Grill

Reviews

• HC

  Hannah Casey

  Mar 6, 2026
  1.0
  If I could leave 0 stars I absolutely would, my boyfriend and I were just there at 7pm this Friday night. I ordered the new al pastor chicken and he got the steak when we arrived there was barely any protein left. I had gotten the last scoop of Chicken. And my bf was gonna get the same but it didn't look like they were gonna replace any of the proteins that were out. The girl that helped us had her hair in a braid but we both saw some hair fall down on the floor. But definitely to close for comfort. For someone that works in a kitchen and has a food Handlers card this is absolutely disgusting, I in my 10 years of working have never seen a store and or employee look so gross and not following guidelines. Someone should def call a health inspector, just my opinion. We got home and were very excited to dig into our food that smelt really good but I took maybe 3 bites and realized I had chewed on something hard, that something hard was lodged in the back of my throat and triggered not only a panic attack but caused me to throw up whatever was back there. It scratched the back of my throat. I then tried to eat a couple more bites after and found a piece of chicken with tendon still in it. My bf took 4 bites of his food then immediately felt sick to his stomach. I don't understand how one restaurant can mess up so bad. I will not be coming back. Cafe Rio is better and cheaper anyway!
• PC

  preston carter

  Mar 6, 2026
  1.0
  Rice was somehow out and made us wait while being rude. Then never let us know that there was more rice.
• JD

  JAY :D

  Mar 1, 2026
  5.0
  I rarely review corporation kitchens but I really want to give a shout out to the friday night team. They were so friendly!
• LZ

  Leah Zentz

  Feb 27, 2026
  1.0
  I was so happy to get a Chipotle near my house only to be disappointed on multiple visits. Let’s be real, the food at most Chipotle’s tastes the same. What separates a good one from a bad one is the customer service. I have been here 4 times. First 2 visits it took them more than 5 mins to even acknowledge me, let alone start my order. Several workers cleaning and moving around but not one acknowledged me. 3rd visit she forgot my soda and this last time with the photo 4th visit and it was the same as my last 3 visits. No one acknowledged me and the restaurant is empty!!! I walked out, went next door to Angie’s Prime Grill and was out the drive thru with my order before the guy standing at the Chipotle register when I went inside came out. I’ve been in management a long time and this location needs to fire its GM. Period. I will not be coming here I’ll go all the way to the Chipotle on Watson where there’s actual customer service.
• TL

  Tony Long

  Feb 24, 2026
  5.0
  We'd never placed an online order before. We had to in order to be able to take advantage of a free chips and queso offer. The people working in the store were so helpful. We are visiting the area and were pleased to find the Chipotle well stocked, clean and friendly. They even had their specialty drinks made and ready. We'll be back!

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