Wendy's

3.7
1947 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
531 W. 4th Street, Benson, AZ
85602, United States

Hours

Reviews

3.7
1,947 reviews
5 stars
735
4 stars
459
3 stars
355
2 stars
139
1 star
259

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers reported issues with cleanliness, including dirty floors and unsanitary conditions.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and tasty meals, while others received cold or poorly prepared items.

Management Issues

There were multiple complaints about management, including understaffing, poor organization, and lack of oversight during busy times.

Order Accuracy

Many customers experienced issues with incorrect orders or missing items, leading to frustration.
  • PS
    Paul- Certified Search Pro (Local Google Search)
    6 days ago
    5.0
    This Wendy’s has good service and I LOVE their $3.99 Wendy’s single, it’s the best deal in town! This is so much better value than the big franchises that talk BIG but deliver less than expected. We travel all over the country and Google # is rated me in the top 10% of restaurant reviewers in the world. With close to 17 million views, it’s interesting to see the variety and also the response of those that follow our posts and reviews. That’s why I started SearchPro, so others can help business owners to learn how to grow their Google views by 400% to 1,400%.
  • JB
    Juana Brown
    Jan 3, 2026
    5.0
    I will say that they never if ever mess up our orders and are always very friendly. I do not like that they have you move up to the stairs to wait for your food. Not because I have to wait but because you block the stairs for customers coming out and they get angry at you and when you are the car behind the waiting car it is hard to maneuver out of the line. There is barely any room between you and that car. It really is odd and my least favorite thing at this location.
  • SS
    stackdeezy
    Jan 3, 2026
    1.0
    Stood at the counter forever with 6 employees ignoring me. I had time to count so I know. Even had Hannah the “manager” walk by more concerned with clocking out and getting HER food versus acknowledging me and taking my order. Multiple people showed up in line behind me, there’s a line of people waiting to get their food. What a joke of an operation. If you want fast food this place isn’t it. Pretty unacceptable for a franchise. I’ll NEVER come back here. DO NOT RECOMMEND.
  • DH
    Dan Habermehl
    Dec 31, 2025
    5.0
    Had lunch 12/30/25 and the place looked clean guy at the register we assume it’s the manager was very friendly and interactive with the customers. Food was hot and reasonably priced for what we got. The only bad thing is most of the tables were dirty but they were being cleaned as we left.
  • JJ
    Jen
    Dec 27, 2025
    2.0
    Can't complete customer orders. You owe me a fry. And why do the frosty's get sent out the window first when staff know they will be asking the customer to pull forward as the order will take longer.. Is this store policy or lack of common sense?

Frequently Asked Questions About Wendy's

Is Benson #8 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's Benson #8?

The drive-thru at Wendy's Benson #8 is open every day from 6:30 AM to midnight.