Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and long wait times.
Food Quality
Numerous reviews highlighted issues with food being cold, stale, or incorrectly prepared, leading to dissatisfaction.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty restrooms and unsanitary conditions.
Management Issues
Several customers noted poor management practices, including inattentiveness and lack of support for staff, contributing to a negative dining experience.
A2
AMT 2791
3 days ago
1.0
Served cold coffee two days in a row. 🙄
PT
Peter Taylor
Jan 3, 2026
4.0
The inside of this restaurant features a modern, woody asthetic, allowing customers the feeling of privacy while still providing a large amount of table space and making it easy to keep clean. The restaurant is clean, features numerous outlets that allow you to charge, provides free and clean bathrooms, high speed wifi, and easy electronic ordering systems. The walls are fancy enough that several people are able to work remote here, and with the added amenities it seems like an excellent work space. The staff is both polite and helpful. From looking into the kitchen, it appears clean, and they do clean their cooking utensils often. While the prices have risen, the staff does not put less toppings on the food, and the food sometimes looks as advertised. Service was quick, with the food being brought to the table within three minutes consistently. There is plenty of variation with seating, there are couches, chairs and stools, as well as several handicapped tables. The ice cream machine actually worked as well, making this one of the better McDonald's in the area. It is easy to see into the kitchen which allows for easy entertainment for kids, keeping them out of parents hair. Their is a dog park right across, allowing for anyone traveling through to take a nice, casual break here. Overall, this is a good restaurant for quick to casual dining, while providing an environment that makes it feel much more sophisticated, allowing people who come in to relax and unwind.
CG
Christy Gerlock
Dec 27, 2025
3.0
The staff was absolutely wonderful. However, the whole place could use a good cleaning.
I did mention a couple of things to the gal up front and she went over and took care of them. So they "she" is trying.
DW
DymonMay Weatherby
Dec 25, 2025
1.0
I went through the drive through on Christmas Day not only was the staff rude today but I got 2 10 piece McNugget meals with 2 smoothies to go with it and I had to wait 1 hour. The staff was very rude when they tried to give us someone else’s order and when we told them that wasn’t our order they told us they already gave us our food and when we told them they did not then one lady shut the drive through door on us and cussed us out then when they opened the door back open they started joking around about our order and made us pull forward to wait for our smoothies until my fiancé went inside to ask for a refund then they gave us our smoothies the food was cold and the fries were soggy. I will never go here again! This is supposed to be a fast food place not a slow food place
AV
Alexis Vermillion
Dec 4, 2025
4.0
I’ve had many many issues here before. From food missing and the staff being rude. On December 3rd around 2:40pm I had to come back inside after my order was wrong in the drive. I was extremely upset as I had been parked for a while. I went to the counter and asked for the manager and the young lady went and got me a woman named Autum. Autum was extremely nice and apologetic about the situation. She gave me a remake of my whole order, and made sure my food was fresh, on top of that I get a free meal for the inconvenience next time I go in!! She will be the reason I return to this location again.
What are McDonald's regular dining hours in Benson, AZ?
McDonald's in Benson, AZ is open daily from 5:00 AM to 11:00 PM for regular dining.
Does this McDonald's location have a drive-through service, and what are its hours?
Yes, there is a drive-through service available Monday through Thursday and Sunday from 4:00 AM to midnight, and on Friday and Saturday from 4:00 AM to 1:00 AM.
Can I get delivery from McDonald's in Benson, and when is delivery available?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 10:30 PM, and on Friday and Saturday from 5:00 AM to 11:30 PM.
What types of payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is mobile ordering or curbside pickup available at McDonald's Benson?
Yes, customers can use mobile ordering and curbside pickup services at this location.
Where is McDonald's in Benson located?
The McDonald's is located at 618 S State Hwy 90, Benson, AZ 85602, USA.
What online resources can I use to view McDonald's menu or order ahead?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online via https://mcdonalds.smart.link/mjuu1ggdi or through the McDonald's app available on iOS and Android.
What nearby fast food options are available around McDonald's Benson?
Nearby fast food options include KFC, Taco Bell / KFC, Subway, Chester's Chicken, and other McDonald's locations, offering variety for customers in the area.
What gas stations are near McDonald's Benson for travelers who might need fuel?
Nearby gas stations include Shell, Love's Country Store, Maverik, Love's Travel Stop, and Maverik Adventure's First Stop, convenient for customers fueling up before or after visiting McDonald's.
Are there accommodations or places to stay near McDonald's Benson?
Nearby places to stay include Desert Rose Inn, Comfort Inn Benson Near Kartchner Caverns, and Motel 6, suitable for travelers seeking lodging close to McDonald's.