Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many experiences of poor customer service and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several customers complained about food being cold, overcooked, or tasting stale, with specific mentions of items like burgers and tater tots.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and lack of accountability for service failures.
Positive Experiences
Despite the negative feedback, some customers noted good experiences with friendly staff and enjoyed specific menu items like slushes and tater tots.