Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Avondale, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 601 North Central for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
1,391 reviews
5 stars
646
4 stars
334
3 stars
163
2 stars
72
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling dismissed or treated poorly.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong sizes, leading to frustration.
Food Quality
Several reviews mentioned food being overcooked, stale, or spoiled, raising concerns about overall food safety and quality.
Service Speed
Customers frequently complained about long wait times for orders, both at the drive-in and for mobile orders, often exceeding reasonable expectations.
Management Issues
There were multiple mentions of poor management practices, including lack of accountability and inadequate training for staff.
- BSBillie Scott3 days ago2.0after lastnights trip 4tots n drinks 'manager' emily was very disappointingly immature. after notifying her of the cold food that was given to me she and her partner manager thought laughing at me was appropriate.. wonder if they googled the answers to get their food handlers cards.. becareful of this location..
- CLChristine LealJan 4, 20261.0Food tasted old rubbery you can tell it was sitting there all morning not fresh at all
- BGBill GreeneDec 24, 20251.0Website and app showed a 10 o'clock closure. Showed up to pick up an online order at 930 and the girl told me they were closed. Even showed the app with the order confirmation, but was told they were going to cancel the order. This is ridiculous. They were still in the store, but decided to close 30 minutes early. I understand the holidays, I work them myself, but should have honored the hours listed.
- GGGoombaRoombaDec 24, 20251.0Came through to a stall around 12:30. The female that answered our call was rude and forceful. She stated things like “yeah I heard that, did you want anything else?” In a tone that was unwelcoming. She slammed the door when she saw us and was handing food out to another car. Idk what this locations deal is but this girl is losing your business some serious money with that attitude. Merry Christmas to that grinch! Hope you get her heart to grow.
- LLLynnDec 13, 20252.0Service was RUDE. No greeting, no thank you, nothing. I had a decent sized order and felt like I had to rush to get it out! And what else? and? Is that it? No courtesy whatsoever. Saving grace is the order came out hot and accurate.