Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.9
1,423 reviews
5 stars
732
4 stars
270
3 stars
135
2 stars
76
1 star
210
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly and attentive staff, while others reported rude or inattentive service.
Food Quality
Food quality was inconsistent; while many enjoyed the burgers and fries, several reviews mentioned issues with greasiness, saltiness, and incorrect orders.
Cleanliness
The cleanliness of the restaurant was a concern for some customers, with reports of dirty tables and greasy floors.
Wait Times
Customers experienced long wait times for food, with some reporting delays even when the restaurant was not busy.
Management Issues
Several reviews indicated problems with management, including staff being unhelpful or dismissive, and issues with order fulfillment.
- VOvirginia o'connor3 days ago5.0Dariana greeted us as we entered very professional!!
- PCPeter CNov 11, 20255.0Usually a skeleton crew here but the young lady doing the lunch time shift was killing it and the burger amazing as always.
- AMAndis Danichel Luna MartínezNov 4, 20255.0No se que resaltar más si la comida o el servicio porque ambos fueron increíbles, un ambiente agradable y la hamburguesa está dentro de mi top 3 fácil, saludos y bendiciones
- CECyan EastwoodOct 28, 20255.0We stopped in for my daughter’s birthday and Louis and KeiAna went above and beyond to make sure everything went right including accommodating for a gluten allergy. Honestly some of the best service Ive had in ages and I am really grateful for everything they did. Amazingly friendly staff and the food was delicious.
- JJJezzeOct 14, 20252.0What happen 😳 😳!! A few years ago their burgers 🍔 were great. Their logo was even eye catching, but now it looks way too simple just like their burgers 🍔. The bread was salty, the cheese 🧀 they use is horrible and they're kinda skimmish on the toppings. The burger pattie still has good flavor. The chicken 🐔tenders were salty and over cooked. Also, why is there too much grease on almost everything, even on the receipt. The place is very clean and so are their restrooms 🚻. The parking 🅿️ is bad as well as the handicap ♿️ parking. To the manager/owner of this facility, please don't give me a follow up. I'll do you a follow up in the next couple of weeks and if it gets better, I'll edit my feedback.
Frequently Asked Questions About Smashburger
What type of food does Smashburger specialize in?
Smashburger is a fast-casual burger restaurant known for smashed-to-order burgers, handspun Häagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger?
Smashburger is open from 10:00 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:00 PM on Fridays and Saturdays.
Does Smashburger offer delivery and takeaway options?
Yes, Smashburger offers both delivery and takeout services, and also supports order and pay ahead.
Where is Smashburger located in Avondale, AZ?
Smashburger is located at 9915 W. McDowell Rd., Suite 101, Avondale, AZ 85392, USA.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrance, parking, seating, and restrooms to accommodate all guests.
Does Smashburger serve alcohol or beer?
Smashburger serves beer and alcohol but does not offer liquor, cocktails, wine, or happy hour drinks.
Can families with children dine at Smashburger?
Yes, Smashburger welcomes families and children, offering a children's menu and high chairs.
Which popular nearby places can I visit before or after dining at Smashburger?
You can visit Gateway Crossing shopping center for shopping, Menchie's Frozen Yogurt for desserts, or Massage Envy - Avondale for spa treatments near Smashburger.
Are there other dining options close to Smashburger?
Nearby dining options include Rumbi Island Grill (Hawaiian cuisine), WaBa Grill (Asian restaurant), Pita Kitchen (Mediterranean cuisine), and Chipotle Mexican Grill.
How can nearby attractions enhance my visit to Smashburger?
After enjoying a meal at Smashburger, you might relax with a massage at Massage Envy, or satisfy a sweet tooth at Menchie's Frozen Yogurt, both conveniently located nearby.