Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.9
1,431 reviews
5 stars
734
4 stars
272
3 stars
135
2 stars
77
1 star
213
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the burgers while others found them overly salty or poorly prepared.
Service Issues
Numerous complaints about poor service, including long wait times, rude staff, and lack of attention to dine-in customers.
Cleanliness
Several reviews noted unsanitary conditions, including dirty tables and greasy floors.
Staff Performance
While some staff members received praise for their friendliness and professionalism, others were criticized for being unhelpful or inattentive.
Operational Hours
Customers reported confusion regarding closing times and service availability close to closing.
- AGAbby GutierrezDec 22, 20252.0Burger was very salty and usually salt doesn’t bother me but it was definitely too much. Atmosphere was off and was unclean.
- IAI ADec 14, 20251.0I was dining in. However I could not enjoy my food because the cook with the leopard bandana and black painted nails kept chewing very loud and was popping his gum. It was very obnoxious and left me feeling overwhelmed.
- PPPablitoWORLDDec 3, 20255.0Give juan a raise
- ALAlicia LopezNov 28, 20251.0You will get a better burger at Burger King. I only came because I had a gift card. My burger was sloppy and the bread was soiled. They need better bread and better flavor on the meat. Will not be coming back.
- JRJuan RamirezNov 24, 20251.0The burger we ordered was great, the hotdogs were just falling apart. The restaurant was a mess, no tissue paper in the restroom and a few employees were walking around in pajamas and slippers.. even had exta slippers in the hallway. Not very professional and seemed like no management was here to set order.. Will not return to this location I had to go back on here And add that I got a reply on Google maps instructing me to email them directly and no one ever replied..
Frequently Asked Questions About Smashburger
What type of food does Smashburger specialize in?
Smashburger is a fast-casual burger restaurant known for smashed-to-order burgers, handspun Häagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger?
Smashburger is open from 10:00 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:00 PM on Fridays and Saturdays.
Does Smashburger offer delivery and takeaway options?
Yes, Smashburger offers both delivery and takeout services, and also supports order and pay ahead.
Where is Smashburger located in Avondale, AZ?
Smashburger is located at 9915 W. McDowell Rd., Suite 101, Avondale, AZ 85392, USA.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrance, parking, seating, and restrooms to accommodate all guests.
Does Smashburger serve alcohol or beer?
Smashburger serves beer and alcohol but does not offer liquor, cocktails, wine, or happy hour drinks.
Can families with children dine at Smashburger?
Yes, Smashburger welcomes families and children, offering a children's menu and high chairs.
Which popular nearby places can I visit before or after dining at Smashburger?
You can visit Gateway Crossing shopping center for shopping, Menchie's Frozen Yogurt for desserts, or Massage Envy - Avondale for spa treatments near Smashburger.
Are there other dining options close to Smashburger?
Nearby dining options include Rumbi Island Grill (Hawaiian cuisine), WaBa Grill (Asian restaurant), Pita Kitchen (Mediterranean cuisine), and Chipotle Mexican Grill.
How can nearby attractions enhance my visit to Smashburger?
After enjoying a meal at Smashburger, you might relax with a massage at Massage Envy, or satisfy a sweet tooth at Menchie's Frozen Yogurt, both conveniently located nearby.