Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 10331 West McDowell Road! Dive into the authentic taste of Chicago Street food at our 50s-60s Americana themed restaurant, just 5.7 miles, 1.7 miles, 3.6 miles, 4.3 miles, 4.4 miles, 8.9 miles, 11.7 miles, 7 miles from State Farm Stadium, Phoenix Event Complex, Talking Stick Resort Amphitheatre, Desert Sky Mall, Camelback Ranch, Goodyear Ballpark, Grand Canyon University campus, Phoenix Goodyear Airport. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Customers generally praised the food, particularly the Italian beef and hot dogs, but some noted inconsistencies in taste and portion sizes.
Service Issues
Several reviews highlighted poor customer service experiences, including incorrect orders and rude staff, particularly during busy hours.
Cleanliness
The restaurant was frequently described as clean, with a pleasant atmosphere, although there were isolated complaints about food safety.
Value for Money
While many customers felt the food was good value, some expressed concerns about rising prices and portion sizes.
Positive Experiences
Many customers shared positive experiences, particularly with friendly staff and memorable service, enhancing their overall dining experience.
FT
Francisco Tapia
3 days ago
5.0
Overall good experience for my 1st time, great quality food.
AT
Asyah Taylor
5 days ago
5.0
When we walked in I immediately noticed the clean doors and eating area. My daughter wanted to tell the staff how clean it was. It was our 1st time there and we went for sweet treats. We got a chocolate cake, strawberry shortcake and strawberry milk shake. My children all enjoyed their choices especially the strawberry shortcake
GP
Gabriel Perez
Jan 3, 2026
1.0
Terrible waiting in drive thru on top of that mest up my whole order… had to go back for my drinks. Terrible . Workers are slacking
KK
Kimberly
Dec 31, 2025
5.0
Great experience, good backyard bbq food, peppermint shake was awesome! Fast service, not very busy
SA
Stefani Aviles
Dec 19, 2025
5.0
Me and my fiancée had an amazing time here tonight especially because of Adam Reyes! He made us feel super welcome & we look forward to coming here again! The food was amazing too!
Frequently Asked Questions About Portillo's Avondale
What are the hours of operation for Portillo's Avondale?
Portillo's Avondale is open daily from 10:00 AM to 10:30 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays. The drive-through follows the same hours.
Does Portillo's Avondale offer drive-through service?
Yes, Portillo's Avondale has a drive-through open during the same hours as the restaurant, typically from 10:00 AM to 10:30 PM or 11:00 PM depending on the day.
Can I order delivery or catering from Portillo's Avondale?
Yes, Portillo's Avondale offers both delivery and catering options to bring their Chicago-style favorites right to your door.
What types of payment does Portillo's Avondale accept?
They accept American Express, Discover, MasterCard, and Visa credit cards for payment.
Where is Portillo's Avondale located?
Portillo's Avondale is located at 10331 West McDowell Road, Avondale, AZ 85392, United States.
What kind of food can I expect at Portillo's Avondale?
Portillo's offers authentic Chicago street food, including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salads, and their famous chocolate cake shake.
Are there nearby medical facilities to Portillo's Avondale?
Yes, nearby medical facilities include West Valley Naturopathic Center, Palm Valley Family Dentistry, Delux Dental Avondale, Empower Physical Therapy, Good Night Pediatrics, Trinity Integrated Medicine, Rusick Chiropractic, Desert Rose Medical Consultants, and Allergy Partners of Phoenix.
What other dining options are near Portillo's Avondale?
Nearby dining options include Jack in the Box, Jersey Mike's Subs, Rubio's Coastal Grill, Trapper's Sushi, and Ahipoki Bowl, offering a variety of cuisines from fast food to seafood and sushi.
Are there real estate services close to Portillo's Avondale?
Yes, several nearby real estate services include Security Title Agency, Gabe Galindo Realtor, Jen Daniels Arizona Homes Team, Mortgage Master AZ, and Bienes Raices Phoenix.
Where can I find more information or order online from Portillo's Avondale?
You can visit their official website at https://order.portillos.com/menu/portillos-avondale/ or order directly online at http://portillos.olo.com. Mobile apps are also available on iOS and Android.