Business Details
About
Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 10331 West McDowell Road! Dive into the authentic taste of Chicago Street food at our 50s-60s Americana themed restaurant, just 5.7 miles, 1.7 miles, 3.6 miles, 4.3 miles, 4.4 miles, 8.9 miles, 11.7 miles, 7 miles from State Farm Stadium, Phoenix Event Complex, Talking Stick Resort Amphitheatre, Desert Sky Mall, Camelback Ranch, Goodyear Ballpark, Grand Canyon University campus, Phoenix Goodyear Airport. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- LunchAvailable
Location
Hours
Reviews
4.3
4,228 reviews
5 stars
2,716
4 stars
719
3 stars
339
2 stars
193
1 star
261
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food, particularly the Italian beef and hot dogs, though some noted inconsistencies in preparation and flavor.
Service Issues
Several reviews highlighted poor service experiences, including incorrect orders and rude staff, particularly in the drive-thru.
Cleanliness
The restaurant was often described as clean, but there were instances of dirty tables and unsanitary food conditions reported.
Customer Experience
While many customers enjoyed their visits and appreciated friendly staff, there were notable complaints about management and order accuracy.
Atmosphere
The ambiance was generally well-received, though some found it noisy and not conducive to a quiet dining experience.
- DPDustyn PierceNov 14, 20252.0It was my first time here. I ordered the beef and cheddar and a strawberry shake. The shake was great. But the sandwich was extremely soggy. There was barley and cheddar and it seemed like I was drenching my sandwich in water. I only gave it this many stars because of the shake. From this vist I can't say id recommend this place. Maybe it was just a one off I don't know
- RRRyanNov 7, 20252.0Now this right here is the American Dream, folks. It’s really easy, so pay attention. Step 1: Open hot dog trailer. Step 2: Expand to multiple hot dog restaurants. Step 3: Expand a little bit more. Step 4: Sell out to a venture capitalist management group. It’s so easy, even an idiot could do it. But remember, you’re not just selling hot dogs… you’re selling dreams. And Americans dream big. Because they big people. Because they love to eat deep-fried, calorie-dense, sugar laden fast food. In fact, Americans want it so badly, they’ll even pay extra for someone to bring it to them. And Portillo’s has a whole separate room just to handle all of those to-go and delivery orders. They straight up dishin’ dreams up in this place. I had to try it out. What blows my mind is the staff told us “that’s gonna take ten minutes to make” when we ordered a chili cheese dog. When it arrived ten minutes later, we looked at it and wondered “what part of that took ten minutes to make?” Truly, mind blown. And then the Italian beef didn’t even come with peppers on it. It was meat, a soggy bun, and that’s it. For $10. No one asked if I wanted peppers. I just assumed it came with them. I was so confused and disappointed, because neither the chili cheese dog (that took ten minutes to make) nor the Italian beef looked anything like the pictures. No onions on the dog, no peppers on the beef…. And that’s literally about sums up the American Dream for ya. It never really turns out to be as good as the pictures. Two stars.
- HOHugo OrtizOct 27, 20255.0Super clean restaurant professional people.Great food.Will return again to have some more.Everybody come in and eat.
- MHMichael HanlonOct 22, 20255.0Burger was prepared perfectly! Done, not burned. Fries were crispy, hot and fresh. Clean restaurant. What more do you need? Unless it's a beef combo?
- KDKel DyeOct 19, 20254.0Been to this location multiple times with friends and I never walk away feeling like I missed out on anything. The food is delightful and delicious and the proportions are okay. I noticed I get bigger proportions for takeout than I do dine in though. Service is okay, but the people who announce the numbers sound like they're eating the microphone so it's a little hard to understand. The seating area and dining area is always clean. Same with the condiment bar. It's very noisy, so if you're wanting a quiet atmosphere, dining inaide is not a good idea.
Frequently Asked Questions About Portillo's Avondale
What are the hours of operation for Portillo's Avondale?
Portillo's Avondale is open daily from 10:00 AM to 10:30 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays. The drive-through follows the same hours.
Does Portillo's Avondale offer drive-through service?
Yes, Portillo's Avondale has a drive-through open during the same hours as the restaurant, typically from 10:00 AM to 10:30 PM or 11:00 PM depending on the day.
Can I order delivery or catering from Portillo's Avondale?
Yes, Portillo's Avondale offers both delivery and catering options to bring their Chicago-style favorites right to your door.
What types of payment does Portillo's Avondale accept?
They accept American Express, Discover, MasterCard, and Visa credit cards for payment.
Where is Portillo's Avondale located?
Portillo's Avondale is located at 10331 West McDowell Road, Avondale, AZ 85392, United States.
What kind of food can I expect at Portillo's Avondale?
Portillo's offers authentic Chicago street food, including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salads, and their famous chocolate cake shake.
Are there nearby medical facilities to Portillo's Avondale?
Yes, nearby medical facilities include West Valley Naturopathic Center, Palm Valley Family Dentistry, Delux Dental Avondale, Empower Physical Therapy, Good Night Pediatrics, Trinity Integrated Medicine, Rusick Chiropractic, Desert Rose Medical Consultants, and Allergy Partners of Phoenix.
What other dining options are near Portillo's Avondale?
Nearby dining options include Jack in the Box, Jersey Mike's Subs, Rubio's Coastal Grill, Trapper's Sushi, and Ahipoki Bowl, offering a variety of cuisines from fast food to seafood and sushi.
Are there real estate services close to Portillo's Avondale?
Yes, several nearby real estate services include Security Title Agency, Gabe Galindo Realtor, Jen Daniels Arizona Homes Team, Mortgage Master AZ, and Bienes Raices Phoenix.
Where can I find more information or order online from Portillo's Avondale?
You can visit their official website at https://order.portillos.com/menu/portillos-avondale/ or order directly online at http://portillos.olo.com. Mobile apps are also available on iOS and Android.