McDonald's

3.2
1911 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9930 W McDowell, Avondale, AZ
85323, United States

Hours

Reviews

3.2
1,891 reviews
5 stars
590
4 stars
317
3 stars
332
2 stars
168
1 star
484

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences of incorrect orders and poor customer service.

Order Accuracy

A significant number of reviews indicated frequent issues with order accuracy, including missing items and incorrect food preparation.

Food Temperature

Many customers complained about receiving cold food, with reports of items being served that were not fresh.

Speed of Service

Customers noted that the service was often slow, with long wait times reported for both drive-thru and curbside orders.

Cleanliness

Some reviews mentioned cleanliness issues within the restaurant, contrasting with a few positive mentions of a clean environment.
  • AG
    Alisha Gorman
    1 day ago
    1.0
    Pathetic customer service. I got to the drive thru at 10:20 for BREAKFAST today. By the time I finally get close to the menu to order there was one lady in a car in front of me. At this point it’s 10:25. She asked them what time does lunch start? Then proceeded to wait for lunch and the employee let her! As many times I’ve been rushed just to browse the menu it’s bullshit to allow someone to sit there for that long. I even yelled to the lady why are you not ordering??? She said she’s waiting for something. FINALLY my turn (of course menu changed over at this point) I get told twice to wait a minute. So wasting more time…. then to be told they can’t serve breakfast which is bullshit considering it was their fault for allowing the lady to sit there and wait instead of making her pull around to get back in line after 10:30. No apology or professionalism whatsoever. No customer care at all! Then was refused service. Such a joke
  • JJ
    Jason Jaeger
    6 days ago
    5.0
    It's McDonald's. Food was ready quickly . I usually order with app. Walk in get food and go. My daughter loves it. Food order was correct and fresh.
  • BD
    brandon dewes
    Nov 16, 2025
    1.0
    Manager just keeps walking by me ignoring my requests about an order I’m waiting on for over 10 mins now.. I
  • TR
    Tina Robertson
    Nov 15, 2025
    5.0
    The staff was amazing. I like my fries cooked a certain way and they definitely delivered. They also have to best tea . Omg I had to get a refill...lol. Overall,I'll definitely visit this location again
  • HS
    Herlinda Santiago
    Nov 6, 2025
    1.0
    Rude service!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Avondale, AZ?

McDonald's in Avondale, AZ is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 9930 W McDowell offers 24/7 drive-through service.