Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional staff, with many experiences of incorrect orders and poor customer service.
Order Accuracy
A significant number of reviews indicated frequent issues with order accuracy, including missing items and incorrect food preparation.
Food Temperature
Many customers complained about receiving cold food, with reports of items being served that were not fresh.
Speed of Service
Customers noted that the service was often slow, with long wait times reported for both drive-thru and curbside orders.
Cleanliness
Some reviews mentioned cleanliness issues within the restaurant, contrasting with a few positive mentions of a clean environment.
AG
Alisha Gorman
1 day ago
1.0
Pathetic customer service. I got to the drive thru at 10:20 for BREAKFAST today. By the time I finally get close to the menu to order there was one lady in a car in front of me. At this point it’s 10:25. She asked them what time does lunch start? Then proceeded to wait for lunch and the employee let her! As many times I’ve been rushed just to browse the menu it’s bullshit to allow someone to sit there for that long. I even yelled to the lady why are you not ordering??? She said she’s waiting for something. FINALLY my turn (of course menu changed over at this point) I get told twice to wait a minute. So wasting more time…. then to be told they can’t serve breakfast which is bullshit considering it was their fault for allowing the lady to sit there and wait instead of making her pull around to get back in line after 10:30. No apology or professionalism whatsoever. No customer care at all! Then was refused service. Such a joke
JJ
Jason Jaeger
6 days ago
5.0
It's McDonald's. Food was ready quickly . I usually order with app. Walk in get food and go. My daughter loves it. Food order was correct and fresh.
BD
brandon dewes
Nov 16, 2025
1.0
Manager just keeps walking by me ignoring my requests about an order I’m waiting on for over 10 mins now.. I
TR
Tina Robertson
Nov 15, 2025
5.0
The staff was amazing. I like my fries cooked a certain way and they definitely delivered. They also have to best tea . Omg I had to get a refill...lol. Overall,I'll definitely visit this location again
What are the operating hours of McDonald's in Avondale, AZ?
McDonald's in Avondale, AZ is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at 9930 W McDowell offers 24/7 drive-through service.
Can I order delivery or curbside pickup from this McDonald's?
Yes, you can use curbside pickup, same-day delivery, and no-contact delivery services from this McDonald's location.
How can I place an order for McDonald's from my phone?
You can order through the McDonald's App available on both Apple and Android devices or via the online ordering link: https://mcdonalds.smart.link/mjuu1ggdi.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 9930 W McDowell, Avondale, AZ 85323, USA.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Village Inn, Red Robin Gourmet Burgers, Carrabba's Italian Grill, Panera Bread, Raising Cane's Chicken Fingers, Dickey's Barbecue Pit, Taco Bell, Islands Fine Burgers & Drinks, and El Mexibachi food truck.
Are there any nearby retail or outdoor stores close to McDonald's?
Yes, near McDonald's are stores such as Costco, Discount Tire, 5.11 Tactical, Sportsman’s Warehouse, GameStop, Mattress Firm, The Vitamin Shoppe, and Men’s Wearhouse.
Can I find nearby health and wellness services near this McDonald's?
Yes, nearby health and wellness options include The Vitamin Shoppe, N-T Nails & Spa, Vogue Nails & Spa, and Great Clips for beauty and health needs.
How can nearby locations help me find or enjoy my visit to McDonald's?
Nearby places like Bank of America and Costco Gas Station can facilitate errands before or after your meal, and locations like RushMyPassport in FedEx Office offer travel services if you are on the go. Additionally, recreational shopping at The Spotted Owl or Centric Crystals can complement your visit.