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McDonald's

3.2
(1935 reviews)

Business Details

9930 W McDowell, Avondale, AZ
85323, United States
(623) 478-3925
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9930 W McDowell, Avondale, AZ
85323, United States

Hours

Reviews

3.2
1,935 reviews
5 stars
596
4 stars
320
3 stars
334
2 stars
168
1 star
501

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly managers, leading to a negative dining experience.

Food Quality

Many reviews highlighted issues with cold, stale, or incorrect food orders, with several customers expressing dissatisfaction with the overall quality.

Order Accuracy

A significant number of customers experienced problems with their orders being incorrect or incomplete, contributing to frustration and disappointment.

Speed of Service

Customers frequently noted long wait times for their orders, with some stating that the service was not fast enough for a fast food establishment.

Cleanliness

While some customers mentioned cleanliness, others reported dirty conditions, indicating inconsistency in the restaurant's upkeep.
  • JG
    Jaz Garcia
    6 days ago
    1.0
    I’m all for understanding that prices have gone up, but when a manager is snarky at charging $0.99 a sauce, then there’s a problem. Just put the fries in the bag.
  • JR
    Jesse Roberts
    Feb 18, 2026
    1.0
    If you wanted food fast good luck sitting here waiting 20 plus minutes for some chicken nuggets is ridiculous. Thanks to this McDonald's I am now late for work. Thanks soo much
  • PP
    Protector1
    Feb 16, 2026
    1.0
    I don't recommend coming here. Just go somewhere else. Young gal at window was very helpful and nice but manager wanted to shoe us away with regular cokes when we ordered frozen cokes. They offered we could wait 3 to 4 minutes in the reserved drive thru lane. We waited 45 minutes. Until we decided to leave with no cokes. I will not be coming to this location again sorry Ronald my friend. Maybe time for new management. Had to go to the location on 91st and the difference is night and day off the receipts alone.
  • GG
    guillermo garcia
    Feb 11, 2026
    1.0
    Rating: ⭐ I ordered a good amount of food today, 2/11/2026 at around 3:51pm, and when I asked for buffalo sauce, I was told I had to pay 32 cents per packet. This is the first time I've ever heard of something like that—every other McDonald's gives you buffalo sauce without charge. I've been to this location many times and never had an issue until now. McDonald's prices are already high enough, and now they're nickel and diming over sauce? Definitely won't be back. I'll take my business elsewhere.
  • CD
    Clo Doctor
    Feb 11, 2026
    1.0
    WORST COFFEE EVER. I thought it was convenient to be able to stop by this McDonalds for my daily morning coffee & for a while it was, until February 11th 2026. For some reason the coffee was absolutely disgusting. As if chemicals or bodily fluids were added to it. I even took it back for a fresh one and got the same result. Their coffee needs to be tested because that is unforgettable. I definitely WON’T be returning. EVER. I went to a different location & got the correct coffee. So the problem was definitely them.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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