Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,898 reviews
5 stars
593
4 stars
319
3 stars
332
2 stars
167
1 star
487
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and inattentive.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and cold food, indicating a lack of consistency in order fulfillment.
Cleanliness
Some customers noted that the location was clean, while others described it as dirty, suggesting inconsistency in maintenance.
Speed of Service
Several reviews mentioned slow service times, with customers expressing frustration over long waits for their orders.
- ASanapaula salamancaJan 5, 20261.0I actually hate this McDonald their so rude never get my food on time it genuinely sucks.
- YSYung SmokeJan 3, 20261.0This is what a McDouble with bacon and onions looks like? Like jeez I know it’s busy sometimes but that’s just wrong.. if you don’t like your job then quit. This place is usually good but this is ridiculous..
- ERElena RamirezDec 8, 20255.0This is the best McDonald I’ve been too, the service is good, food is fresh, and it’s quickly out. Tony was very observant making sure we had the correct order and fresh food. Keep Tony around she’s great!!
- SMSam MandesDec 2, 20251.0Such a horrible experience Linda the so-called manager would not release a Big Mac meal pack that was already paid for and everything thank you for destroying the whole night Linda really appreciate your kind professional customer service you're such a horrible lady selfish whoever that employees this evil individual should really be fired there's good talented people out there all looking for work people like this should not have a job I am so horribly upset Linda the manager you are the worst
- AGAlisha GormanNov 23, 20251.0Pathetic customer service. I got to the drive thru at 10:20 for BREAKFAST today. By the time I finally get close to the menu to order there was one lady in a car in front of me. At this point it’s 10:25. She asked them what time does lunch start? Then proceeded to wait for lunch and the employee let her! As many times I’ve been rushed just to browse the menu it’s bullshit to allow someone to sit there for that long. I even yelled to the lady why are you not ordering??? She said she’s waiting for something. FINALLY my turn (of course menu changed over at this point) I get told twice to wait a minute. So wasting more time…. then to be told they can’t serve breakfast which is bullshit considering it was their fault for allowing the lady to sit there and wait instead of making her pull around to get back in line after 10:30. No apology or professionalism whatsoever. No customer care at all! Then was refused service. Such a joke
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Avondale, AZ?
McDonald's in Avondale, AZ is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at 9930 W McDowell offers 24/7 drive-through service.
Can I order delivery or curbside pickup from this McDonald's?
Yes, you can use curbside pickup, same-day delivery, and no-contact delivery services from this McDonald's location.
How can I place an order for McDonald's from my phone?
You can order through the McDonald's App available on both Apple and Android devices or via the online ordering link: https://mcdonalds.smart.link/mjuu1ggdi.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 9930 W McDowell, Avondale, AZ 85323, USA.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Village Inn, Red Robin Gourmet Burgers, Carrabba's Italian Grill, Panera Bread, Raising Cane's Chicken Fingers, Dickey's Barbecue Pit, Taco Bell, Islands Fine Burgers & Drinks, and El Mexibachi food truck.
Are there any nearby retail or outdoor stores close to McDonald's?
Yes, near McDonald's are stores such as Costco, Discount Tire, 5.11 Tactical, Sportsman’s Warehouse, GameStop, Mattress Firm, The Vitamin Shoppe, and Men’s Wearhouse.
Can I find nearby health and wellness services near this McDonald's?
Yes, nearby health and wellness options include The Vitamin Shoppe, N-T Nails & Spa, Vogue Nails & Spa, and Great Clips for beauty and health needs.
How can nearby locations help me find or enjoy my visit to McDonald's?
Nearby places like Bank of America and Costco Gas Station can facilitate errands before or after your meal, and locations like RushMyPassport in FedEx Office offer travel services if you are on the go. Additionally, recreational shopping at The Spotted Owl or Centric Crystals can complement your visit.