Jimmy John's

3.1
319 reviews

About

Sandwich Restaurant

Location

Jimmy John's
10110 W McDowell Rd, Avondale, AZ
85392, United States

Hours

Reviews

3.1
319 reviews
5 stars
122
4 stars
38
3 stars
18
2 stars
28
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional behavior from staff, leading to a negative experience.

Delivery Issues

Numerous reviews highlighted extremely long delivery times, often exceeding an hour, with some orders taking up to two hours.

Food Quality

Several customers complained about poor food quality, including incorrect orders, stale bread, and spoiled ingredients.

Cleanliness

Customers noted unsanitary conditions in the store, including dirty tables and concerns about food preparation hygiene.

Inconsistent Experience

While some customers praised the food and service, many others reported a lack of consistency in quality and service.
  • JG
    Jenna Gessel
    Jan 4, 2026
    1.0
    This used to be my go to place to order while at work but the last few times I’ve ordered it’s like they are purposely messing up? I ordered in the app and all my customizations seemed to be the opposite ie ordered light croutons in the chicken Ceasar wrap but received a wrap that was literally all lettuce and croutons 🤷🏼‍♀️ plus they NEVER have wheat bread. I suspect it’s just one or two consistent late shift workers doing this purposefully tbh…but I mean if you hate your job/patrons that much maybe find a new one?? Anyway be advised this Jimmy’s is not the best to got to..
  • JD
    John Dompierre
    Dec 9, 2025
    3.0
    The sandwich was ok, but it was my first time in the store and the employees seemed to be irratated that they had to explain anything. I won't return
  • VL
    Vidala Lindo
    Oct 23, 2025
    1.0
    Do not order from here you will regret it.
  • CG
    C G
    Oct 23, 2025
    1.0
    Update: Of course they never responded to the form I submitted after they replied to this review. They don’t care about customers or the customers experience or food they serve to the customers. There success at having only 3 stars prove this theory. This location should be shut down! Trash sandwich. Spent almost $20 on what was the worst sandwich I’ve had in my entire 30+ years of living. I wish I would have looked at the reviews before I ordered from this location. I mean it’s pretty difficult to mess up a sandwich but when you’re forgetting ingredients and serving spoiled meat I guess it’s not that hard. I have no idea why this location is still operational but I pray that it gets shut down as quick as possible to avoid getting anyone sick.
  • HB
    holger broedel
    Oct 10, 2025
    5.0
    Amazing food. Great place. Was actually my first time and I will definitely go back.