Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Avondale,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
1,301 reviews
5 stars
681
4 stars
271
3 stars
140
2 stars
71
1 star
138
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the chicken while others found it dry or overcooked.
Service Experience
Customer service is inconsistent; some praised friendly staff while others reported rudeness and poor order handling.
Cleanliness
Several customers noted cleanliness issues, particularly with the smell inside and dirty tables.
Value for Money
Concerns about portion sizes and pricing; some felt the food was overpriced for the quantity received.
Atmosphere
Generally described as welcoming and clean, but some locations had unpleasant odors.
- JSjasmine sanchezNov 16, 20255.0Great place to buy a family meal.
- JCJessica CNov 5, 20251.0The drive thru takes forever. The girl taking the order takes too long to take the order she doesnt make it fast and easy they also forgot to give me the complete order. Noticed when I got home. Never going back again.
- KPKim PearsonOct 27, 20255.0Always a solid bet for delicious food at reasonable prices 😋
- MSMarcus SOct 7, 20252.0Stopped in to try one of the new burrito bowls and to get some grilled chicken....that's not how it went. Instead was given microwave chicken, nothing was really fresh. Definitely was a letdown.
- UTUnited TransportationOct 3, 20251.0The girls who worked here were so not friendly, hopefully they treated people better, and the food is really the worst ever, the chicken so dry and old even though I call the girl and asked her for a fresh chicken, this is highly disappointing
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Avondale, AZ?
El Pollo Loco in Avondale is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Avondale?
El Pollo Loco is located at 10135 W McDowell Rd, Avondale, AZ 85392.
What type of food does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food featuring fire-grilled chicken marinated in a special recipe of herbs, spices, fruit juices, and garlic.
Does El Pollo Loco offer online ordering or an app for ordering?
Yes, you can order online via their menu at https://order.elpolloloco.com/menu/ or download their app 'El Pollo Loco' from the Apple App Store.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco have a drive-thru and free Wi-Fi?
Yes, this location has a drive-thru and offers free Wi-Fi to customers.
What nearby dining options are available around El Pollo Loco?
Nearby dining options include Blaze Pizza, Café Rio Mexican Grill, Rollin Smoke BBQ food truck, The Habit Burger Grill, Chick-fil-A, and Crumbl - Avondale for desserts.
Are there shopping centers or stores near El Pollo Loco that I can visit before or after dining?
Yes, nearby retail stores include Mor Furniture for Less, Sleep Number mattress store, Sportsman's Warehouse, and Boot Barn shoe and clothing store.
Can I access banking or financial services near El Pollo Loco?
Comerica Bank is located nearby for your banking and financial service needs.
What pet care options are available near El Pollo Loco?
Nearby pet care options include VETCO Vaccination Clinic at PETCO, Petco pet store and dog trainer, and Vetco Total Care Animal Hospital.