Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Avondale,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
1,315 reviews
5 stars
689
4 stars
275
3 stars
140
2 stars
71
1 star
140
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the chicken while others found it dry or overcooked.
Service Issues
Inconsistent customer service experiences; some staff were friendly and attentive, while others were reported as rude or inattentive.
Cleanliness
Concerns about cleanliness in the restaurant and restrooms, with some customers noting unpleasant odors.
Order Accuracy
Frequent complaints about missing items in orders and confusion at the drive-thru.
Value for Money
Customers expressed concerns about portion sizes and pricing, with some feeling the food was not worth the cost.
- MIMeredith Ibanez1 day ago4.0Service was prompt I ordered the Double Chicken Bowl I can tell right off the bat that the portion size wasn’t right. It looks about 5-6 oz of chicken when it’s supposed to be 8-9oz. I know this because I am counting macros.
- RVRosa VenegasJan 3, 20265.0This location is my favorite they always have the pollo loco just made.
- DSDillon StanleyJan 1, 20264.0Food was great but service was slow and unorganized.
- SMSamuel MazzaroDec 20, 20255.0I love el pollo loco! They are super consistent in most states, like California and Arizona. I enjoy dinning at their restaurants! Its a must go!
- YRYubia RodriguezDec 11, 20251.0We went through the drive thru and the young lady was upset to take our order. We had to go into the restaurant to get a fork and napkins the manager was nice but the girl at the window wasn’t .
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Avondale, AZ?
El Pollo Loco in Avondale is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Avondale?
El Pollo Loco is located at 10135 W McDowell Rd, Avondale, AZ 85392.
What type of food does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food featuring fire-grilled chicken marinated in a special recipe of herbs, spices, fruit juices, and garlic.
Does El Pollo Loco offer online ordering or an app for ordering?
Yes, you can order online via their menu at https://order.elpolloloco.com/menu/ or download their app 'El Pollo Loco' from the Apple App Store.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco have a drive-thru and free Wi-Fi?
Yes, this location has a drive-thru and offers free Wi-Fi to customers.
What nearby dining options are available around El Pollo Loco?
Nearby dining options include Blaze Pizza, Café Rio Mexican Grill, Rollin Smoke BBQ food truck, The Habit Burger Grill, Chick-fil-A, and Crumbl - Avondale for desserts.
Are there shopping centers or stores near El Pollo Loco that I can visit before or after dining?
Yes, nearby retail stores include Mor Furniture for Less, Sleep Number mattress store, Sportsman's Warehouse, and Boot Barn shoe and clothing store.
Can I access banking or financial services near El Pollo Loco?
Comerica Bank is located nearby for your banking and financial service needs.
What pet care options are available near El Pollo Loco?
Nearby pet care options include VETCO Vaccination Clinic at PETCO, Petco pet store and dog trainer, and Vetco Total Care Animal Hospital.