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Dunkin'

3.1
(316 reviews)

Business Details

(602) 635-1619
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Avondale, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12685 W Indian School Rd, Avondale, AZ
85392, United States

Hours

Reviews

3.1
316 reviews
5 stars
127
4 stars
26
3 stars
20
2 stars
31
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Product Availability

Frequent complaints about the lack of donuts and other menu items, with customers often finding limited options available.

Consistency

Customers noted inconsistency in drink preparation, with many receiving incorrect orders or drinks that did not match their requests.

Cleanliness

Several reviews mentioned cleanliness issues within the store, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good quality of certain food items, indicating that experiences can vary.
  • MB
    Michael Butler
    1 day ago
    1.0
    I love Dunkin but this is the worst one they have. I come everyday and they always mess up my order. The lady’s at the drive through will clarify the order and still get it wrong. Today I was given a sandwich with no top bun… I tried to call as I’m at work to let them know but they hung up on me three times do not come here the location is nice but employees are terrible like their work ethic
  • AM
    Alex Malory
    Feb 16, 2026
    1.0
    This place is an absolute joke, there are no managers ever around and there are always only two workers do better
  • MA
    Miguel Anjel
    Feb 9, 2026
    5.0
    Always good coffee !
  • CC
    chuck casto
    Feb 4, 2026
    1.0
    Short line of three cars 20 minutes. Each car had to wait at least 5 minutes. Wednesday morning 7:00 a.m.. there were plenty of workers in there. Maybe they had a big order but that's no excuse. I merely said to Chelsea this is unacceptable and she slammed the window in my face and walked away. I asked her for a receipt but she didn't know how to do that either. It seems some of the workers were not engaged with their work as I watched them behind the counter. This is the worst service I've experienced in a long time from dunkin'. And by the way on the feedback system would not take their store code nor did the chatbot work Dunkin' is a mess
  • JX
    Jay Xan
    Feb 4, 2026
    1.0
    They appear to be controlling their drive through numbers by making the customer wait at the menu till they clear the queue. There was a huge line at the sign and nobody at the window.

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Avondale, AZ?

Dunkin' in Avondale, AZ is open from 5:00 AM to 9:00 PM every day, except on Fridays when it opens at 4:00 AM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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