Brand Certified
Dunkin'
3.1(316 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
12685 W Indian School Rd, Avondale, AZ
85392, United States
Certified by Dunkin' • Feb 22, 2026
(602) 635-1619
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Avondale, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.1
316 reviews
5 stars
127
4 stars
26
3 stars
20
2 stars
31
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Product Availability
Frequent complaints about the lack of donuts and other menu items, with customers often finding limited options available.
Consistency
Customers noted inconsistency in drink preparation, with many receiving incorrect orders or drinks that did not match their requests.
Cleanliness
Several reviews mentioned cleanliness issues within the store, including dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good quality of certain food items, indicating that experiences can vary.
- MBMichael Butler1 day ago1.0I love Dunkin but this is the worst one they have. I come everyday and they always mess up my order. The lady’s at the drive through will clarify the order and still get it wrong. Today I was given a sandwich with no top bun… I tried to call as I’m at work to let them know but they hung up on me three times do not come here the location is nice but employees are terrible like their work ethic
- AMAlex MaloryFeb 16, 20261.0This place is an absolute joke, there are no managers ever around and there are always only two workers do better
- MAMiguel AnjelFeb 9, 20265.0Always good coffee !
- CCchuck castoFeb 4, 20261.0Short line of three cars 20 minutes. Each car had to wait at least 5 minutes. Wednesday morning 7:00 a.m.. there were plenty of workers in there. Maybe they had a big order but that's no excuse. I merely said to Chelsea this is unacceptable and she slammed the window in my face and walked away. I asked her for a receipt but she didn't know how to do that either. It seems some of the workers were not engaged with their work as I watched them behind the counter. This is the worst service I've experienced in a long time from dunkin'. And by the way on the feedback system would not take their store code nor did the chatbot work Dunkin' is a mess
- JXJay XanFeb 4, 20261.0They appear to be controlling their drive through numbers by making the customer wait at the menu till they clear the queue. There was a huge line at the sign and nobody at the window.
Frequently Asked Questions About Dunkin'
What are Dunkin's operating hours in Avondale, AZ?
Dunkin' in Avondale, AZ is open from 5:00 AM to 9:00 PM every day, except on Fridays when it opens at 4:00 AM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some of the seasonal drinks available at Dunkin' during the holiday season?
During the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte, as well as returning favorites like the Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the Berry Sangria Refresher.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead for a fast grab and go experience using the Dunkin' mobile app available on both iOS and Android.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at this Avondale location.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru service for convenient ordering and pickup.
What nearby dining options are available around Dunkin' at 12685 W Indian School Rd?
Nearby dining options include Baskin-Robbins for ice cream and desserts, Pick Up Stix for Chinese cuisine, DiCarlo's Pizza, Famous Johnny B's Pizzeria, and Senor Taco for Mexican food.
Are there any nearby coffee or bubble tea shops close to Dunkin' in Avondale?
Yes, Teacup Boba, a coffee shop and bubble tea cafe, is located near this Dunkin' location, offering additional beverage options.
What wellness and beauty services can I find near this Dunkin' location?
Nearby wellness and beauty options include Embassy Tanning and Cryotherapy, Desert Reign Medspa, Cold Rush Cryotherapy, and Sun West Nails for beauty and spa services.
Is there convenient parking or shopping centers close to Dunkin' in Avondale?
Yes, the Wigwam Creek Shopping Center, which also offers parking, is located near this Dunkin' location providing added convenience for shoppers and diners.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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