Chipotle 99th & McDowell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customer service experiences are highly variable, with some praising friendly staff while others report rude and unhelpful interactions.
Food Quality
Many customers express dissatisfaction with food quality, citing issues like hard rice, undercooked meat, and stale chips.
Portion Sizes
Numerous reviews mention small portion sizes and inconsistency in servings, leading to feelings of being shortchanged.
Cleanliness
The cleanliness of the restaurant is frequently criticized, with reports of dirty dining areas and questionable food handling practices.
Online Ordering Issues
Customers have experienced problems with online orders, including missing items and confusion regarding order fulfillment.
DM
D M
3 days ago
5.0
The young man that had given me fajitas from the "online orders" area is a gentleman and a scholar. I hope he gets a promotion and/or raise for going above and beyond customer service
ID
Ivan Dominguez
3 days ago
1.0
I got 3 tacos 🌮 and they didn't put any meat in it. And it's the last time im going there im very disappointed on the quality of food and the amount they put on there.
HH
HunnyBunny02
3 days ago
1.0
Thank you SO MUCH Chipotle! for allowing me to place an online order 30 minutes in advance, schedule a pickup time, drive there, just for your employees to tell me they’re completely sold out of everything and unable to make my order. Why allow me to even place it? Why not call me and inform me you’re unable to compete the order so I have time to go to another location instead of wasting time driving here for nothing? Ridiculous. To me it’s screaming “we ran out and don’t feel like doing our jobs to make more, we wanna go home, just cancel the orders.” Won’t return to this location.
XB
Xavior Bernas
6 days ago
5.0
Very welcoming and the food taste like it’s always made fresh and also clean inside staff are nice
DD
dior
Nov 4, 2025
5.0
thank you to the most hard working and kind member of the chipotle team, beautiful Wolverine dude, you are awesome and the most kindest member there and I hope you know I appreciate your good deeds and service you give to customers! My brief interaction with him made me believe in community again and almost brought me to tears.... THANK YOU BEAUTIFUL LUCIOUS BEARD DUDE THAT LOOKED LIKE WOLVERINE (in a very good way)
Frequently Asked Questions About Chipotle Mexican Grill
What type of food is served at Chipotle Mexican Grill 99th & McDowell?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 9925 W McDowell Rd?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle at 99th & McDowell offer online ordering or delivery options?
Yes, they provide online orders through their website and app, including delivery and in-store pickup services.
How can I contact Chipotle Mexican Grill in Avondale for inquiries or catering?
You can reach them via phone at +1 623-907-1122 or email at az.0861.99thmcdowell@chipotle.com.
Where is Chipotle Mexican Grill located in Avondale?
It is located at 9925 W McDowell Rd, Maricopa sublocality, Avondale, AZ 85392, United States.
What initiatives does Chipotle follow regarding food quality and sourcing?
Chipotle practices 'Food with Integrity,' focusing on real ingredients from farms with humane and sustainable practices, avoiding artificial colors, flavors, and preservatives.
Are there other Mexican or fast food restaurants near Chipotle on McDowell Rd?
Yes, nearby options include another Chipotle Mexican Grill, Raising Cane's Chicken Fingers, Smashburger, and WaBa Grill, providing a variety of fast food choices.
Can I visit nearby places for shopping or wellness after dining at Chipotle?
Yes, after your meal you can visit Gateway Crossing shopping center for retail or relax at Massage Envy - Avondale for spa services.
Are there any nearby health-related services close to Chipotle Mexican Grill at 99th & McDowell?
Nearby health services include The Joint Chiropractic and Gateway Dental Group for chiropractic and dental care respectively.
Where can I find more information or social media updates about Chipotle Mexican Grill at 99th & McDowell?
You can follow them on social media platforms including Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.