Brand Certified
Chipotle Mexican Grill
3.6(1387 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
9925 W McDowell Rd, Avondale, AZ
85392, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(623) 907-1122
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/az/avondale/9925-w-mcdowell-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=861
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle 99th & McDowell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
1,387 reviews
5 stars
616
4 stars
275
3 stars
121
2 stars
84
1 star
291
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as bland flavors, hard rice, and missing ingredients like guacamole.
Customer Service
Mixed reviews on customer service; while some praised friendly staff, others reported rudeness and poor service experiences.
Cleanliness
Several reviews highlighted concerns about cleanliness and food handling practices, with reports of unsanitary conditions in the restaurant.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, noting that they were often smaller than expected for the price.
- RKRaquel Kulich2 days ago5.0Very nice customer service
- RTR T2 days ago1.0Very disappointed. The guacamole portion was minimal (about 1–2 tablespoons), and my wife’s burrito had no meat in nearly a third of it. It was overloaded with rice and dripping with bean broth …messy This location needs better portion control and training. I’ll drive a few extra minutes to go to another Chipotle next time.
- SGStephanie GonzalezFeb 7, 20265.0The staff was great! They were all welcoming and polite. Walked in to the restaurant in a bad mood and walked out with a smile! The food was good too! They give you what you pay for plus more! They aren’t stingy with portions! Everything was fresh especially the chips! The restaurant was clean and so were the food stations! Unlike other locations.. They were all organized! Definitely the location I’ll continue to order from!
- MMMaria MarcoJan 31, 20261.0It's so disappointing to see how rude the employees here are. I don't know the girls name but I've seen her there a few times now. She's rude every time but tonight (1/31) she was extra rude. I walked up to order my bowl and she was interacting with the other guy making a burrito but when she turned to me, she said nothing. Just stared at me with this annoyed look. I proceeded to order and she continued with her rude attitude. I told the next server what I wanted and to put extra lettuce. When I got to the register, the cashier (mexican older woman with glasses) told me my total and I said "why is it so much? I only got a regular bowl, nothing extra." She wasn't very friendly to begin with but she said that I got extra protein. I told her that I didn't and she kept insisting I did. All she had to do was ask the server but she got all annoyed and gave me a new total. I don't understand the lack of great customer service at this location. If you don't like your job or if you don't like interacting with people then get a different job. Maybe a customer service refresher would do these employees good.
- AVAnaleeh ValienteJan 22, 20265.0I have been coming to this location for about two years now since it’s very close to where I work, and everytime I have always been satisfied with not only the customer service, but the willingness to give me extra portions whenever I ask! Customer service is always so great in person, and I am always happy with all my online orders. They truly have amazing & hard working workers and the food is always 10/10. Definitely my favorite chipotle, please make sure yall show your gratitude to these workers! :)
Frequently Asked Questions About Chipotle Mexican Grill
What type of food is served at Chipotle Mexican Grill 99th & McDowell?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 9925 W McDowell Rd?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle at 99th & McDowell offer online ordering or delivery options?
Yes, they provide online orders through their website and app, including delivery and in-store pickup services.
How can I contact Chipotle Mexican Grill in Avondale for inquiries or catering?
You can reach them via phone at +1 623-907-1122 or email at az.0861.99thmcdowell@chipotle.com.
Where is Chipotle Mexican Grill located in Avondale?
It is located at 9925 W McDowell Rd, Maricopa sublocality, Avondale, AZ 85392, United States.
What initiatives does Chipotle follow regarding food quality and sourcing?
Chipotle practices 'Food with Integrity,' focusing on real ingredients from farms with humane and sustainable practices, avoiding artificial colors, flavors, and preservatives.
Are there other Mexican or fast food restaurants near Chipotle on McDowell Rd?
Yes, nearby options include another Chipotle Mexican Grill, Raising Cane's Chicken Fingers, Smashburger, and WaBa Grill, providing a variety of fast food choices.
Can I visit nearby places for shopping or wellness after dining at Chipotle?
Yes, after your meal you can visit Gateway Crossing shopping center for retail or relax at Massage Envy - Avondale for spa services.
Are there any nearby health-related services close to Chipotle Mexican Grill at 99th & McDowell?
Nearby health services include The Joint Chiropractic and Gateway Dental Group for chiropractic and dental care respectively.
Where can I find more information or social media updates about Chipotle Mexican Grill at 99th & McDowell?
You can follow them on social media platforms including Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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