While many customers praised the food as delicious and well-prepared, there were several complaints about undercooked items and inconsistent quality.
Service Experience
Service received mixed reviews; some servers were highlighted for their attentiveness and friendliness, while others faced criticism for being slow or inattentive.
Cleanliness
Several reviews pointed out issues with cleanliness, including dirty tables and unsanitary conditions, which negatively impacted the dining experience.
Wait Times
Customers frequently reported long wait times for seating and food, often exacerbated by understaffing issues.
Overall Atmosphere
The restaurant was generally described as cozy and pleasant, but some reviews noted that the atmosphere was affected by service delays and cleanliness issues.
SS
Susan Songster
3 days ago
5.0
We decided to try Carrabba‘s for the first time for our three-year anniversary dinner. We were very pleased with the service we received from James. The food was excellent. My steak was perfectly cooked. My wife’s raviolis were absolutely amazing.
DA
Dayron Arias
Jan 1, 2026
5.0
Visiting Phoenix? Craving authentic Italian cuisine? Look no further than Carrabba’s Italian Grill. It’s a hidden gem in town that transports you straight to Italy, making you feel like you’re dining in Europe.
BB
Brad B
Jan 1, 2026
5.0
Very delicious food
BL
Beatriz Lara
Dec 22, 2025
5.0
Was there for my birthday and I even got a piece cheese cake
MW
Melissa Woodforlk-Whyte
Dec 9, 2025
5.0
The food was delicious. The service was good. The bread was good and complimentary. We ordered the calamari as an appetizer and it was delicious. We ordered the chicken and salmon with mashed potatoes. It was good. The salad was good too. I ordered dessert to go. Everything was delicious and good. I recommend this restaurant.
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Avondale offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the operating hours of Carrabba's Italian Grill?
Carrabba's Italian Grill is open Monday to Thursday from 12:00 PM to 9:00 PM, Friday and Saturday from 12:00 PM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill have a happy hour, and if so, when is it?
Yes, Carrabba's Italian Grill offers happy hour daily from 3:00 PM to 6:00 PM.
Can I order delivery or pickup from Carrabba's Italian Grill?
Is Carrabba's Italian Grill family-friendly and accessible?
Yes, Carrabba's welcomes families, has a children's menu, high chairs, and offers wheelchair-accessible entrances, seating, parking, and restrooms.
Does Carrabba's Italian Grill serve alcohol and have a bar on-site?
Yes, Carrabba's serves liquor, wine, beer, cocktails, and has a bar on-site.
Where is Carrabba's Italian Grill located?
Carrabba's Italian Grill is located at 9920 W McDowell Road, Avondale, AZ 85323, USA.
What nearby restaurants can I visit along with Carrabba's Italian Grill for a variety of dining options?
Nearby dining options include McDonald's for fast food and breakfast, Raising Cane's Chicken Fingers, Red Robin Gourmet Burgers, Panera Bread café, Taco Bell for Mexican fast food, Chipotle Mexican Grill, and Pita Kitchen offering Greek and Mediterranean cuisine.
Are there any nearby shopping centers or stores close to Carrabba's Italian Grill?
Yes, nearby you can find Costco wholesale store, Sportsman's Warehouse for outdoor gear, Gateway Crossing shopping center, Mattress Firm, and Discount Tire for automotive services.
What nearby amenities or services might be useful to customers visiting Carrabba's Italian Grill?
Nearby amenities include Bank of America for banking services, FedEx Office for printing and shipping, The Joint Chiropractic for health services, Massage Envy spa, GNC Live Well for vitamins and supplements, and Gateway Dental Group for dental care.