Many customers praised the attentive and friendly service from staff members like James and Mary, while others reported long wait times and poor service during busy periods.
Food Quality
Feedback on food quality was mixed; while some enjoyed the dishes and found them delicious, others reported issues with undercooked items and overall decline in taste.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and sticky chairs, which detracted from the dining experience.
Atmosphere
The restaurant's atmosphere was generally described as cozy and pleasant, although some noted it could feel unwelcoming at times.
Wait Times
Customers frequently mentioned long wait times for seating and food, particularly during peak hours, leading to frustration.
AS
Ashkan Semyary
6 days ago
5.0
Amazing restaurant. Food was excellent and Daniel and Aracely provided amazing service as well. 10/10 would recommend! 👌🏼🔥
PL
Patsy Lopez
Nov 15, 2025
1.0
El
Lugar estaba prácticamente vacío y los meseros no quisieron darnos mesa que porque era una espera de 30 minutos porque según ellos tenían muchos pedidos y el lugar estaba lleno de mesas pero vacías horrible servicio
JM
J M
Nov 13, 2025
5.0
Had my mom's birthday here yesterday and the service was awesome. Jalissa was our server and attended to us every second. Made sure the food was good and to our liking she was awesome. The manager was awesome as well! Let us store our cake in their fridge and even gave us plates, forks and a lighter when it was time to eat it. Probably one of the best service we have received in Avondale. The cooks were busy all night and still gave us great food. Will be returning and telling everyone about it.
DH
Dave Hager
Nov 11, 2025
1.0
You better have the best of an hour, at least! There is no service. The food is exactly what you'd expect and so is the atmosphere. This is the third time I've been here and its the same thing every time.
DL
david long
Oct 19, 2025
1.0
Order number 38918547793657856. placed the order for Sunday dinner for my wife and I. I was supposed to be ready at 620 PM. i arrived at curb side and called the number, that took several minutes to answer. Waited and waited and waited for food, at 640 a young woman comes out and tells me they are out of mashed potatoes. Not sure how that happens but they are open for a few more hours. I am advised I can have pasta.
finally get our order around 647PM. drive home and we sit down for dinner. I cut into the chicken breast only to find raw Chicken! This place is going down hill and not sure why we keep trying it. Any restaurant that serves raw Chicken is going to get someone sick!
Do better, much better
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Avondale offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the operating hours of Carrabba's Italian Grill?
Carrabba's Italian Grill is open Monday to Thursday from 12:00 PM to 9:00 PM, Friday and Saturday from 12:00 PM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill have a happy hour, and if so, when is it?
Yes, Carrabba's Italian Grill offers happy hour daily from 3:00 PM to 6:00 PM.
Can I order delivery or pickup from Carrabba's Italian Grill?
Is Carrabba's Italian Grill family-friendly and accessible?
Yes, Carrabba's welcomes families, has a children's menu, high chairs, and offers wheelchair-accessible entrances, seating, parking, and restrooms.
Does Carrabba's Italian Grill serve alcohol and have a bar on-site?
Yes, Carrabba's serves liquor, wine, beer, cocktails, and has a bar on-site.
Where is Carrabba's Italian Grill located?
Carrabba's Italian Grill is located at 9920 W McDowell Road, Avondale, AZ 85323, USA.
What nearby restaurants can I visit along with Carrabba's Italian Grill for a variety of dining options?
Nearby dining options include McDonald's for fast food and breakfast, Raising Cane's Chicken Fingers, Red Robin Gourmet Burgers, Panera Bread café, Taco Bell for Mexican fast food, Chipotle Mexican Grill, and Pita Kitchen offering Greek and Mediterranean cuisine.
Are there any nearby shopping centers or stores close to Carrabba's Italian Grill?
Yes, nearby you can find Costco wholesale store, Sportsman's Warehouse for outdoor gear, Gateway Crossing shopping center, Mattress Firm, and Discount Tire for automotive services.
What nearby amenities or services might be useful to customers visiting Carrabba's Italian Grill?
Nearby amenities include Bank of America for banking services, FedEx Office for printing and shipping, The Joint Chiropractic for health services, Massage Envy spa, GNC Live Well for vitamins and supplements, and Gateway Dental Group for dental care.