Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude and dismissive employees, particularly at the drive-thru.
Food Quality
Many customers complained about cold, stale, or poorly prepared food, with specific mentions of burgers and fries being unsatisfactory.
Cleanliness
Several reviews noted cleanliness issues, particularly with flies in the dining area and the need for better maintenance of the restaurant.
Order Accuracy
A significant number of customers reported receiving incorrect orders or incomplete meals, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service from specific employees and enjoyed their meals, indicating that experiences can vary.
PC
Paul Clark
2 days ago
5.0
I took the 4 kids for lunch to give mom a break. I was overwhelmed trying to order for the kids and not holding up the line. Cass took out a laminated menu from behind the counter and helped me pick out some great kids meals. AWESOME service and great atmosphere. Much appreciated! And kudos to Cass!
TW
Timothy Williams
Feb 8, 2026
2.0
The restaurant ate what it used to be.Everything is changed, filth service.Do everything else they got locks.All bathrooms at a patch ejected Arizona. I guess I got a lot of charits out there and they have locks on everything. You can't have used our restroom without having to go to the counter and ask for a code feels more like you're in prison than a restaurant and that is the truth.
MG
Mike Godfrey
Feb 1, 2026
3.0
We decided on Wendy’s because it’s just down the street. I gave 3 stars because of the chili. My hamburger wasn’t anything to post about. Only 2 customers inside. One car in drive up. Normally we drive a good distance to a competitor. Doesn’t matter what time of day they have dozens of cars in the drive up and restaurant inside is full. Asked my wife what’s the difference. She thought it was the freshness. The fries at Wendy’s were cold just bad. The fries at the other restaurant are made in house. The cost was higher at Wendy’s. I guess there is a reason the other place has 100 times more customers. Freshness and lower cost definitely makes a difference.
TM
Tim Mortimer
Jan 23, 2026
1.0
I ordered Bacon egg cheese croissant Combo, Then ordered just the sandwich by itself, Only. A breakfast burrito combo. What I got was 2 chicken bacon sandwiches. 3 orders of potato wedges. 2 orange juice and remember I only ordered one. One coke. Total was almost $37. Such lousy service At the drive through. And yeah right they wanted a raise. You gotta earn it first. Oh no receipt. It was a male that did this. Around 0730 01/23/26.
IL
Iris Lillihammer
Jan 22, 2026
1.0
I went through the drive-thru tonight and was treated with disrespect by a snotty-nosed girl with an attitude. I kept having to repeat myself and had my debit card and food shoved at me. I will NOT ever go back. You can keep your rude employees and I'll keep my hard-earned money. Capiche?