Wendy's

4.0
1345 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
180 E. Old West Hwy, Apache Junction, AZ
85119, United States

Hours

Reviews

4.0
1,345 reviews
5 stars
665
4 stars
321
3 stars
151
2 stars
61
1 star
147

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, old, or improperly prepared food, including stale burgers and fries.

Customer Service

Numerous reviews highlighted rude or unprofessional behavior from staff, particularly at the drive-thru.

Cleanliness

Several customers noted issues with cleanliness, including a fly problem and dirty tables.

Order Accuracy

There were multiple complaints about incorrect orders and missing items.

Positive Experiences

Some customers praised the food and service, noting quick service and friendly staff.
  • DC
    Daisy C
    Nov 11, 2025
    5.0
    Love there chicken sandwich and the chili.
  • TW
    Thor Woods
    Oct 17, 2025
    1.0
    Food was old and cold I asked for ice 4 times as the machine was empty..one of the worst Wendy I've ever been to
  • KC
    katlyn carder
    Oct 14, 2025
    1.0
    My boyfriend and I went through the drive-through recently and had a really disappointing experience with an employee named Summer. When we first pulled up, we told her we had a code from the Wendy’s app because we’re still learning how the rewards system works. We then realized it was a scan code, not a number, so we said we were ready to order. From the start, her tone was rude and dismissive — she snickered and said “okay” with attitude. Throughout the order she continued to sound annoyed, rushing us and snapping things like “okay, what drink?” and “what sauce?” Then when we pulled up to the window, we saw her in the back staring and smiling in a way that felt unprofessional. We told the guy at the window we had a free 10-piece nugget reward, and he scanned the phone. We waited about 5–10 minutes while the card reader rebooted. During that time, Summer made comments about another employee “probably just breaking it.” When the reader finally worked, they handed back my boyfriend’s card, and we left thinking the nuggets were in the bag — but they weren’t. My boyfriend went inside, and the guy who had helped us started to look into it. Summer came up while he was helping and said in a snarky tone that it was a “separate order” and “wasn’t even on there.” I showed her my phone with the free 10-piece reward, and she suddenly said “oh shit” and started talking into her headset to the manager. The manager never came out even though she had helped earlier at the drive-through. Finally, Summer said, “Okay, we’ll do that, but next time you need to say it into the speaker,” even though I had mentioned it at the very beginning. The whole interaction felt rude, unprofessional, and confusing. Mistakes happen, but there’s no reason to treat customers disrespectfully or make them feel like they’re the problem for trying to use a reward correctly.
  • JM
    J. Burg Media
    Oct 13, 2025
    1.0
    There is a fly problem here , it's disgusting. They attack your food constantly. I can't eat here anymore. Taco bell near by is clean atleast.
  • CP
    CANTALOUPE MF PETERSON
    Oct 6, 2025
    1.0
    I first know things happen, okay cool whatever right? But WHERE IS THE MANAGER, that allowed this cold, hold up it won’t cold!! It was reheated more thank likely. I ordered a triple Dave’s burger with cheese and chili cheese fries. The fires were good tho!. Let’s try yall practicing slowing it down a bit and getting it right. The face I ordered a triple and yall gave me meat that’s about to be chili meat? This is not good. I’ll end it this, I hope the MANAGEMENT, starts checking their hold times. and not rehiring the button. Thanks anywa, I wine be returning or ordering from THIS location. Wendy’s burgers are usually fresh and tasty. Ciao

Frequently Asked Questions About Wendy's

Is Apache Junction Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.