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McDonald's

3.2
(3108 reviews)

Business Details

2383 W Apache Trl, Apache Junction, AZ
85120, United States
(480) 983-1310
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2383 W Apache Trl, Apache Junction, AZ
85120, United States

Hours

Reviews

3.2
3,108 reviews
5 stars
946
4 stars
584
3 stars
574
2 stars
295
1 star
709

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold, overcooked, or incorrect food items, leading to dissatisfaction with the overall food quality.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and restrooms.

Ordering Experience

The shift to kiosk ordering was criticized for lacking personal interaction and causing confusion, with many customers feeling neglected.

Positive Staff Interactions

A few reviews highlighted positive experiences with specific staff members who provided good service, indicating that not all interactions were negative.
  • HC
    Harlow Cwiklik
    4 days ago
    1.0
    Worst experience in a while , at first i figured it couldn’t have been the staffs fault but upon further inspection of my uber eats order it was clear they had mistakenly put the wrong bag of food in my bag. Uber refused to refund the order. I then called the mcdonald’s and was hung up on repeatedly and then when i answered , a horrible ringing noise came through the phone.
  • JS
    Jeff Smith
    6 days ago
    4.0
    Food was hot. But be careful when they send you to mobile pickup,if someone is in your spot, they are there to steal your food. It happened to me, when they remade mine the girl said it happens all the time.
  • SB
    Samantha Bonner
    Feb 18, 2026
    1.0
    Sat in drive-thru for more than 10 minutes, with probably 12 cars behind me! All because some lady wanted to sit there and blab in the window to the associate. Oh & also, I tried to do the McChicken meal....? And they refused to upgrade the small fry to a large fry, even when I said I'd pay more money, of course?
  • JD
    Jordan Doe
    Feb 15, 2026
    2.0
    They say their policy is needing dashers to come into the store But when I came in the store she looked at me and didn’t hand the bag over and asked another guy to do it instead despite just seeing me and then he still made me repeat myself for the name without checking my phone meaning it was unnecessary petty and that was after I had to repeat the name five times in the drive thru already I told him it should have already been in the area for pick up people to grab they knew I was coming into the store Disrespectful Plus they didn’t put a sticker on the coffee lid to stop it from spilling It spilled a little
  • RK
    Richard Keating
    Feb 13, 2026
    3.0
    Latte was a bit burnt flavored, so maybe their machine needed cleaning. Its usually quite smooth. Sausage muffin was very fresh and nice. Only one somewhat crazy person inside yelling at the poor service fella - he handled it well but this McDonald's tends to have some customers who vent on the staff making the environment tense sometimes.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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