Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,404 reviews
5 stars
419
4 stars
262
3 stars
213
2 stars
111
1 star
399
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including long wait times, rude staff, and unhelpful management.
Food Freshness
Many reviews indicated that food was often served cold or stale, with complaints about old fries and improperly cooked items.
Cleanliness
The establishment was frequently described as dirty, with reports of filthy counters, floors, and equipment.
Staff Attitude
Customers noted a lack of professionalism and courtesy among staff, with several instances of rudeness and dismissive behavior.
Order Accuracy
There were multiple complaints about incorrect orders being served, including missing items and wrong food.
- MBMacy BarberNov 8, 20251.0Worthless. Out of coffee at 645 am. SMH
- BFBarbara FloresOct 31, 20251.0The workers did not acknowledge the 2 customers (me and another person) they had waiting in line for more than 5 mins. It was night time, they were not busy at all. It looked like they didn't want to attend to us at all.
- TDtrevon dalyOct 14, 20251.0Lazy and food not fresh
- PTPyro TheManiacOct 2, 20251.0I came in an hour before closing and they refused to cook any food
- MMMarvin MacSep 30, 20253.0It's pretty much a gamble. You might go in and have a pleasant visit with decent service but don't count on that to be the norm. This morning I simply got ignored even after I politely asked if someone would take my order after which I just walked out. I guess high fiving coworkers and gigging was more important.
Frequently Asked Questions About Wendy's
Is Pilot Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in West Memphis, AR?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter West Memphis, AR into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (870) 733-1765.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Pilot Wendy’s serve breakfast?
Yes, this Wendy’s location in West Memphis, AR serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in West Memphis, AR?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.
Does this Wendy's serve breakfast, and what meal times are available?
Yes, this Wendy's location serves breakfast, lunch, and dinner daily.
Is Wendy's in West Memphis, AR currently open for orders?
Yes, Wendy's is open and committed to serving quality food every day via dine-in, drive-thru, or delivery where available.
Can I order Wendy's food online or through an app for this location?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app linked for this location.
What payment methods are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location directly?
You can call the location at (870) 733-1765 or provide feedback via Wendy's Customer Care through their website or customer satisfaction survey.
Where can I find menu pricing and nutrition information for this Wendy's?
Menu pricing and nutrition information can be found on Wendy's menu website or app by selecting this location.
Is there a Wendy's app available for quick ordering?
Yes, Wendy's has a mobile app available on the App Store for quick and convenient ordering.
What nearby places can I visit before or after dining at Wendy's on Martin Luther King Blvd?
Nearby places to visit include Pilot Flying J convenience store, West Memphis Arkansas Pilot Truck Stop, and Riverside Park for outdoor activities.
Are there other dining options close to Wendy's at 1100 Martin Luther King Blvd?
Yes, nearby dining options include Subway sandwich shop, Taco Bell / KFC, and Iron Skillet diner, providing a variety of choices.
How can nearby transportation-related services help customers visit Wendy's?
Nearby places like the West Memphis Arkansas Pilot Truck Stop and Pilot Travel Center offer gas, convenience stores, and automotive services that may assist travelers stopping at Wendy's.