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Wendy's

3.1
(1337 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in West Memphis, AR we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s West Memphis, AR hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1100 Martin Luther King Blvd, West Memphis, AR
72301, United States

Hours

Reviews

3.1
1,337 reviews
5 stars
397
4 stars
254
3 stars
209
2 stars
104
1 star
373

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, including dismissive attitudes and poor customer service.

Food Quality

Many reviews highlighted issues with food being served cold, old, or incorrect, leading to dissatisfaction with the overall dining experience.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty counters and poor food handling practices.

Staffing Issues

Frequent comments indicated a lack of staff efficiency, with many employees appearing to be unmotivated or inattentive to customer needs.
  • ET
    E T
    Feb 24, 2026
    5.0
    Nice people
  • OA
    Orlando Martin Arriaga
    Feb 7, 2026
    1.0
    The main manager lady was rude as hell all because the ice machine wasn't working
  • A
    Константин П
    Jan 7, 2026
    1.0
    А немного охренел от такого сервиса обслуживание. Им видительно не нравится что я заказал через приложение, а не у стойки заказов. Так еще сказали чтобы больше не заказывал через приложение, да что это за обслуживание и почему они так хотят быть выше клиента. Клиент всегда прав. И это не обсуждается. Как говорится не нравится работа найди себе другую работу.
  • DR
    discord chat room
    Jan 4, 2026
    1.0
    Disappointed by the service today. I asked the manager about the wait time for a coffee and received very rude, dismissive answers. To make matters worse, since the front registers were closed, she wanted to take my phone to the drive-through window to scan it. I wasn't comfortable letting my phone leave my hand/sight for a transaction. Definitely not the level of professionalism I expected
  • CW
    Christopher Walker
    Dec 28, 2025
    4.0
    Ordered my Spicy Chicken sandwich on the go. Friendly staff and service was quick. Fries were kinda too salty.

Frequently Asked Questions About Wendy's

Is Pilot Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in West Memphis, AR?

The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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